problem
solution
usb does not
–
you are using an unsuitable usb cable.
connect/function
use the supplied usb cable only.
–
cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
–
usb driver not installed.
check that you have installed the usb driver
plug-in provided from the psa installation cd rom.
–
wrong Windows / MacOS version.
your computer must be equipped with
Windows 98 / Me / 2000 & XP or MacOS 8.6-9.x.
–
usb not enabled.
check the BIOS set-up: usb has to be enabled.
unable to download
–
battery low and/or connection between the
files to player
player and computer is loose.
check battery status and usb cable connection.
–
drivers not installed.
check you have installed the drivers provided
from the psa installation cd rom.
–
current psa does not download windows
media audio for mac users.
check out
www.nike-philips.com
for updates.
–
electrostatic discharge.
remove battery and replace after several seconds.
incomplete track download
–
usb connection broken during downloading
.
check the usb connection, delete the file on the
psa via musicmatch and download track again.
helpful tips 27
