English
17
EN
Problem
Possible solution
The appliance
produces a
strange smell.
•
The first few times you use the appliance, it may
produce a plastic smell. This is normal. However, if the
appliance produces a burnt smell even if removing
filters, contact your Philips dealer or an authorized
Philips service center. The filter may produce smell
after being used for a while because of the absorption
of indoor gases. It’s recommended that you reactivate
the filter by putting it in direct sunlight for repeated
use. If odor still exists, replace the filter.
The appliance is
extra loud.
•
If the appliance is too loud, you can change the fan
speed to a lower fan speed level. When using the
appliance in a bedroom at night, choose the silent
speed.
The appliance
still indicates that
I need to replace
a filter, but I
already did.
•
Perhaps you did not reset the filter lifetime counter.
Switch on the appliance. Then touch and hold the
reset button (
) for 3 seconds.
Error code "E1"
displays on the
screeen.
•
The motor has malfunctions. Contact the Consumer
Care Center in your country.
Error codes "E2",
"E3", "E4" or "E5"
displays on the
screen.
•
The sensor has malfunctions. Contact the Consumer
Care Center in your country.
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