16
6. Customer care and warranty
BLACK DOT DEFECTS
ACCEPTABLE
LEVEL
Distance between two black
dot defects*
>15mm
Total black dot defects of all
types
5 or fewer
TOTAL DOT DEFECTS
ACCEPTABLE
LEVEL
Total bright or black dot
defects of all types
5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
6.2 Customer Care & Warranty
For warranty coverage information and
additional support requirement valid for your
region, please visit www.philips.com/support
website for details. You may also contact your
local Philips Customer Care Center number
listed below.
Contact Information for China:
Country Call Center
Consumer Care
Number
China
PCCW Limited
4008 800 008
