30 EN-GB
11 Trouble Shoot-
ing
This section describes the commonly
encountered issues and accompanying solutions.
General TV issues
TV set cannot be started:
•
Disconnect the power cord plug from the
power outlet. Reconnect it one minute later.
•
Check that the power cord is firmly
connected.
The remote control does not function normally:
•
Check that the +/- poles of the remote
control battery are installed properly.
•
If the remote control batteries are
exhausted or leak, please replace it.
•
Clean the remote control and TV sensor
lens.
The TV standby light is blinking in red:
•
Disconnect the power cord plug from the
power outlet. Wait until the TV set cools
down and then reconnect the cable. If the
flashing still occurs, please contact the
Philips customer service center.
Forget the code to unlock the TV lock:
•
Input ‘8888’.
The TV menu’s display language is wrong:
•
Change the TV menu to the desired
language.
Hear a squeak in the TV box after turning on/off
the TV to standby state:
•
You need not perform any action. Squeaking
is a normal sound given from normal
dilatation of the TV set during cooling and
warming. This will not affect performance.
TV channels have problems
The previous channel installed does not appear
in the channel list:
•
Check that the selected channel list is
correct.
Picture problem
The TV is on, but has no picture:
•
Check that the antenna is not properly
connected to the TV.
•
Check that a correct device is selected as
the TV signal source.
There is no sound nor picture:
•
Check that the picture settings are correct.
Antenna connection causes bad reception of the
TV set:
•
Check that the antenna is not properly
connected to the TV.
•
Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
objects can affect the reception quality.
If possible, try improving the reception
quality by changing the antenna direction
or keeping the above device away from the
TV set.
•
If there is only one channel having poor
receptio
n, please fine tune this channel.
Poor picture quality of the device connected
thereto:
•
Check the connection of the device.
•
Check that the picture settings are correct.
The TV set has no settings for saving pictures:
•
Check the TV location is set to home
settings. This mode
gives you the flexibility
to change and save settings.
The picture does not fit on the screen, too large
or small:
•
Try using a different picture format.
The picture position is not correct:
•
The picture signal in some devices may not
fit the screen correctly.Check the signal
output of the device.
Sound problem
There is a picture but the sound quality is poor:
Note
