Philips 349X7 Скачать руководство пользователя страница 29

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7. Customer care and warranty

Contact Information for China:

Country

Call center

Consumer care number

China

PCCW Limited

4008 800 008

Contact Information for NORTH AMERICA :

Country

Call center

Consumer care number

U.S.A.

EPI - e-center

(877) 835-1838

Canada

EPI - e-center

(800)479-6696

Contact Information for APMEA region:

Country

ASP

Consumer care
number

Opening hours

Australia

AGOS NETWORK
PTY LTD

1300 360 386

Mon.

Fri. 9:00am-

5:30pm

New Zealand Visual Group Ltd.

0800 657447

Mon.

Fri. 8:30am-

5:30pm

Hong Kong
Macau

Company: Smart
Pixels Technology
Ltd.

Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987

Mon.

Fri. 9:00am-

6:00pm
Sat. 9:00am-1:00pm

India

REDINGTON INDIA
LTD

Tel: 1 800 425 6396
SMS: PHILIPS to
56677

Mon.

Fri. 9:00am-

5:30pm

Indonesia

PT. CORMIC
SERVISINDO
PERKASA

+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)

Mon.

Thu. 08:30-12:00;

13:00-17:30
Fri. 08:30-11:30; 13:00-
17:30"

Korea

Alphascan Displays,
Inc

1661-5003

Mon.

Fri. 9:00am-

5:30pm
Sat. 9:00am-1:00pm

Malaysia

R-Logic Sdn Bhd

+603 5102 3336

Mon.

Fri. 8:15am-5:00pm

Sat. 8:30am-12:30am

Pakistan

TVONICS Pakistan

+92-213-6030100

Sun.

Thu. 10:00am-

6:00pm

Singapore

Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)

(65) 6882 3966

Mon.

Fri. 9:00am-

6:00pm
Sat. 9:00am-1:00pm

Taiwan

FETEC.CO

0800-231-099

Mon.

Fri. 09:00 - 18:00

Содержание 349X7

Страница 1: ...www philips com welcome 349X7 EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 29 ...

Страница 2: ...10 2 4 Remove the Base Assembly for VESA Mounting 12 3 Image Optimization 13 3 1 SmartImage 13 3 2 SmartContrast 14 4 FreeSync 15 5 Technical Specifications 16 5 1 Resolution Preset Modes 19 5 2 Crystalclear 19 6 Power Management 20 7 Customer care and warranty 21 7 1 Philips Flat Panel Monitors Pixel Defect Policy 21 7 2 Customer Care Warranty 24 8 Troubleshooting FAQs 29 8 1 Troubleshooting 29 8...

Страница 3: ...k the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact yo...

Страница 4: ... or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or...

Страница 5: ...erial Waste Electrical and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To de...

Страница 6: ... Philips end of life management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials...

Страница 7: ...r model Philips ADPC20120 Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the stand with both hands Gently attach the stand to the VESA mount area until the latch locks the stand Warning This product is curve design when attach detach the base place the protective material under the monitor and do not press d...

Страница 8: ... help reduce the effects of interference Try to keep USB2 0 receivers away from USB3 0 connection port Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3 0 connection port 2 2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display power OFF Press to switch display power ON Access the OSD menu...

Страница 9: ...ss For example if you selected Audio Source as the function toggle down the Audio Source menu appears U Independent audio playback regardless of video input Your Philips monitor can play the audio source independently under PIP PBP mode regardless of which video input For example you can play your MP3 player from the audio source connected to the Audio In port of this monitor and still watch your ...

Страница 10: ...s an end user to adjust screen performance or select functions of the Displays directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the control keys To access the OSD menu on this Philips Display simply use the single toggle button at the bottom of the Display bezel The single button operates like a joystick ...

Страница 11: ... On Off 0 100 0 100 On Off On Off 1 8 2 0 2 2 2 4 2 6 Resolution Notification DisplayPort Reset Information 1 1 1 2 Yes No Size 1 2 3 4 5 6 7 Brightness 0 100 Contrast 0 100 H position V position 17 5 4 19 5 4 19 W 16 10 22 W 16 10 18 5W 16 9 19 5 W 16 9 20 W 16 9 21 5 W 16 9 23 W 16 9 24 W 16 9 34 W 21 9 PIP PBP PIP Position PIP PBP Mode Swap PIP Size PIP PBP Input Small Middle Large Top Right To...

Страница 12: ... edit an Excel file from your Ultrabook while logged into secured company intranet to access files from a desktop How to enable MultiView by hotkey 1 Toggle the button at the bottom of the Display bezel to the up 2 The MultiView selection menu appears Toggle up or down to select PBP Swap Off PIP Multi View P 3 Toggle to the right to confirm your selection How to enable MultiView by OSD menu MultiV...

Страница 13: ...ose as the sub display source HDMI 1 4 HDMI 2 0 and DisplayPort PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are four sub window positions to choose Top Right Bottom Right B A main A main B Top Left Bottom Left B A main A main B Swap The main picture source and the sub picture sourc...

Страница 14: ...w the instructions below to avoid any possible damage or injury 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Страница 15: ...time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SmartImage on screen display 2 Toggle to the up or down to select among FPS Racing RTS Gamer1 Gamer2 LowBlue Mode and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are 7 modes to select FPS Racing RTS Gamer1 Ga...

Страница 16: ...dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy co...

Страница 17: ...g new pictures The responsiveness of mouse input and overall frames per second are reduced with v sync too AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Window7 or 8 Graphic Card R9...

Страница 18: ...S LowBlue Mode YES Monitor Colors 16 7M Flicker free YES Color gamut sRGB 99 5 Freesync YES Connectivity Signal Input DisplayPort 1 2x1 HDMI 1 4x1 digital HDCP HDMI 2 0x1 digital HDCP USB USB 3 0 4 1 with BC1 2 fast charging Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 5 W x 2 OSD Languages English German Spanish Greek French Italian ...

Страница 19: ...2 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 810 x 444 x 292 mm Product without stand WxHxD 810 x 369 x 98 mm Product with packaging WxHxD 946 x 576 x 388 mm Weight Product with stand 8 21 kg Product without stand 6 43 kg Product with p...

Страница 20: ...mpliance and standards Regulatory Approvals CE Mark FCC Class B CU EAC RCM CCC Cabinet Color White Finish Glossy Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests ...

Страница 21: ... 89 48 3440 x 1440 59 94 150 97 3440 x 1400 100 00 Note Please notice that your display works best at native resolution of 3440 x 1440 60Hz For best display quality please follow this resolution recommendation The highest supporting screen resolution on HDMI is 3440 x 1440 but it always depends on your capability of graphics card and BluRay video players On DisplayPort Mode can t support FreeSync ...

Страница 22: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 69 55 W typ 109 4 W max White Sleep Standby OFF No No 0 3 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 3440 x 1440 Contrast 50 ...

Страница 23: ... 7 1 Philips Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products We use some of the industry s most advanced manufacturing processes and practice stringent quality control However pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel...

Страница 24: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 25: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Страница 26: ...ended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on differe...

Страница 27: ...0 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local call tariff Mon to Fri 9am 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri 8am 5pm Spain Mainteq 34 902 888 785 0 10 Mon to Fri 9am 6pm Sweden Infocare 46 08 632 0016 Local call tariff Mon to...

Страница 28: ...ssic Service I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A Kim Tec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and...

Страница 29: ...y Ltd Hong Kong Tel 852 2619 9639 Macau Tel 853 0800 987 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm India REDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILIPS to 56677 Mon Fri 9 00am 5 30pm Indonesia PT CORMIC SERVISINDO PERKASA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 0...

Страница 30: ...Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Turkmen...

Страница 31: ...has bent pins Make sure the computer is turned on Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image ap...

Страница 32: ...In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelled desktop area move the sidebar to 3440 x 1440 pixels Open Advanced Properties and set the Refresh Rate to 60 Hz then click OK Restart your computer and repeat step 2 and 3 to verify that your PC is ...

Страница 33: ...ettings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define The user can choose his her preference color setting by adjusting red green blue color Note A measurem...

Страница 34: ... monitor works best at its native resolution of 3440 x 1440 60 Hz For best display please use this resolution 8 3 Multiview FAQs Q1 Can I enlarge the PIP sub window Ans Yes there are 3 sizes to select Small Middle Large You can toggle to the right to enter OSD menu Select your preferred PIP Size option from the PIP PBP main menu Q2 How to listen to Audio independent of video Ans Normally the audio...

Страница 35: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M7349XF1T ...

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