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7. Troubleshooting & FAQs
Q3: What are the .inf and .icm files on the
user manual? How do I install the drivers
(.inf and .icm)?
Ans.:
These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers. Your computer may
ask you for monitor drivers (.inf and .icm
files) or a driver disk when you first install
your monitor.
Q4: How do I adjust the resolution?
Ans.:
Your video card/graphic driver and
monitor together determine the available
resolutions. You can select the desired
resolution under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.:
Simply press the
OK
button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.:
In general it is recommended that the
panel surface is not subjected to excessive
shocks and is protected from sharp or
blunt objects. When handling the monitor,
make sure that there is no pressure or
force applied to the panel surface side.
This may affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.:
For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.:
Yes, you can change your color setting
through OSD control as the following
procedures,
•
Press "OK" to show the OSD (On Screen
Display) menu
•
Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1.
Color Temperature; With settings in the
6500K range the panel appears "warm,
with a red-white color tone", while a
9300K temperature yields "cool, blue-
white toning".
2.
sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)
3.
User Define; the user can choose his/
her preference color setting by adjusting
red, green blue color.
Note
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.:
Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to your
Mac system. Please contact your Philips
sales representative for more information.
Q10: Are Philips LCD monitors Plug-and-
Play?
Ans.:
Yes, the monitors are Plug-and-Play
compatible with Windows 10/8.1/8/7, Mac
OSX.
Q11: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in LCD
panels?
Ans.:
Uninterrupted display of still or static
images over an extended period may
cause "burn in", also known as "after-
imaging" or "ghost imaging", on your
screen. "Burn-in", "after-imaging", or "ghost
imaging" is a well-known phenomenon in
LCD panel technology. In most cases, the
