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278C6

EN User manual

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Customer care and warranty

Troubleshooting & FAQs

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Содержание 278C6

Страница 1: ...www philips com welcome 278C6 EN User manual 1 Customer care and warranty 17 Troubleshooting FAQs 23 ...

Страница 2: ...5 2 3 MultiView 7 2 4 MHL Mobile High Definition Link introduction 9 3 Image Optimization 11 3 1 SmartImage Premium 11 3 2 SmartContrast 12 4 Technical Specifications 13 4 1 Resolution Preset Modes 15 5 Power Management 16 6 Customer care and warranty 17 6 1 Philips Flat Panel Monitors Pixel Defect Policy 17 6 2 Customer Care Warranty 19 7 Troubleshooting FAQs 23 7 1 Troubleshooting 23 7 2 General...

Страница 3: ...power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 6: ...5 4 5 AC DC power input HDMI Audio out VGA input DP input MHL HDMI input Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on y...

Страница 7: ... Press more than 3 seconds to switch power off Access the OSD menu Confirm the OSD adjustment Multiview function Adjust the OSD menu Change the signal input source Adjust the OSD menu SmartImage Premium There are seven modes to be selected Text Office Photo Movie Game Economy Off Return to previous OSD level ...

Страница 8: ...ent adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Češti...

Страница 9: ...ltiple devices like PC and Notebook side by side simultaneously making complex multi tasking work a breeze Why do I need it With the ultra high resolution Philips Mul tiView display you can experience a world of connectivity in a comfortable way in the office or at home With this display you can conveniently enjoy multiple content sources at one screen For example You may want to keep an eye on th...

Страница 10: ...our selection MultiView in OSD menu PIP PBP Mode There are two modes for MultiView PIP and PBP PIP Picture in Picture Open up a sub window of another signal source B A main When the sub source is not detected B A main PBP Picture by Picture Open up a sub window side by side of another signal source A main B When the sub source is not detected A main B Note The black strip shows on the top and the ...

Страница 11: ...y and watch your HD videos come to life with full digital sound Now not only you can enjoy your mobile games photos movies or other apps on its big screen you can simultaneously charge your mobile device so you never run out of power half way How do I use the MHL function To use the MHL function you need an MHL Certified mobile device To find a list of MHL certified devices visit the official MHL ...

Страница 12: ...the monitor to MHL HDMI mode in order to activate the monitor if you have other devices already working and connected to available inputs Standby Off energy saving of ErP is not ap plicable for the MHL charging functionality This Philips display is MHL certified However in case your MHL device does not connect or work correctly check with your MHL device FAQ or vendor directly for direction The po...

Страница 13: ...ntrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors 3 Image Optimization 3 1 SmartImage Premium What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text a...

Страница 14: ... that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartCont...

Страница 15: ...ges English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience Kensington Lock Plug Play Compatibility DDC CI Mac OSX sRGB Windows 10 8 1 8 7 Stand Tilt 5 20 Power On Mode 40 5 W typ 49 5 W max Sleep Standby 0 5W typ Off typ 0 3W typ Power Ene...

Страница 16: ...spheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B CU EAC TCO Certified...

Страница 17: ...70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 2560x1440 60Hz For best display quality please foll...

Страница 18: ...wing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 40 5 W typ 49 5 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560x1440 Contrast 50 Bri...

Страница 19: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Страница 20: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Страница 21: ... Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of original purchase and extended warranty purchase required Contact Information for WESTERN EUROPE region Country CSP Hotline Number Price O...

Страница 22: ... 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mon to Fri 8am 5pm Contact Information for China Country Call center Consumer care number China PCCW Limited 4008 800 008 Contact Information for NORTH AMERICA Country Call center Consumer care number U S A EPI e center 877 835 1838 Canada EPI e center 800 ...

Страница 23: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Страница 24: ...6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun T...

Страница 25: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 26: ...n native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Informatio...

Страница 27: ... to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between diff...

Страница 28: ...k if your mobile device is MHL certified You also need to have a MHL certified cable to connect the devices Make sure that you have connected to the MHL HDMI port and that correct input is selected on the Monitor via the input selector front bezel or OSD The product is officially MHL certified As this monitor is a passive display if you encounter any unexpected troubles when using the MHL input pl...

Страница 29: ...splay has built in speakers and the volume is turned on the monitor side and also on the mobile device side You may also want to use optional headphones If your monitor display does not have in built speakers then you can connect optional headphones to the output on the monitor Please ensure that the volume is turned on the monitor side and also on the mobile device side For further information or...

Страница 30: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M6278CQE1T ...

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