Service Modes, Error Codes, and Fault Finding
5.
5.9.5
SSB Replacement
Follow the instructions in the flowchart in case you have to
exchange the SSB. See figure “SSB replacement flowchart”.
Figure 5-12 SSB replacement flowchart [1/2]
H_16771_007
a
.ep
s
091119
S
T AR T
C onnect the U
S
B
s
tick to the
s
et,
go to
S
AM
a
nd
sa
ve the c
u
rrent TV
s
etting
s
vi
a
“
Uplo
a
d to U
S
B
”
S
et i
s
s
till oper
a
ting?
Ye
s
1. D i
s
connect the WiF i mod
u
le fr om the PC I connector (only for Q549.x
SS
B)
2. Repl
a
ce the
SS
B
b
y
a
S
ervice
SS
B.
3
. Pl
a
ce the WiFi mod
u
le in the PCI connector.
4. Mo
u
nt the
S
ervice
SS
B in the
s
et.
S
et
b
eh
a
vio
u
r?
Ye
s
No
N o
In
s
t ru ct io n n o t e
SS
B rep lacem en t Q54
3
.x - Q54
8
.x - Q549.x
Before
s
t
a
rting:
- prep
a
re
a
U
S
B memory
s
tick with the l
a
te
s
t
s
oftw
a
re
- downlo
a
d the l
a
te
s
t M
a
in
S
oftw
a
re (F
us
) from www.p4c.philip
s
.com
-
u
nzip thi
s
file
- cre
a
te
a
folder
”u
pgr
a
de
s”
in the root of
a
U
S
B
s
tick (
s
ize > 50 MB)
a
nd
sa
ve the
au
tor
u
n.
u
pg file in thi
s
"
u
pgr
a
de
s
" folder.
Note: it i
s
po
ss
i
b
le to ren
a
me thi
s
file, e.g."Q54x_
S
W_ver
s
ion.
u
pg"; thi
s
in
c
as
e there
a
re more th
a
n one "
au
tor
u
n.
u
pg" file
s
on the U
S
B
s
tick.
No pict
u
r e di
s
pl
a
yed
Pict
u
r e di
s
pl
a
yed
S
et i
s
s
t
a
rting
u
p witho
u
t
s
oftw
a
re
u
pgr
a
de men
u
a
ppe
a
ring on
s
creen
Pict
u
r e di
s
pl
a
yed
S
et i
s
s
t
a
rting
u
p with
s
oftw
a
re
u
pgr
a
de men
u
a
ppe
a
ring on
s
creen
D
u
e to
a
po
ss
i
b
le wrong di
s
pl
a
y option code in the received
S
ervice
SS
B (NVM), it
’s
po
ss
i
b
le th
a
t no pict
u
re i
s
di
s
pl
a
yed. D
u
e to thi
s
the downlo
a
d
a
pplic
a
tion will not
b
e
s
hown either. Thi
s
tree en
ab
le
s
yo
u
to lo
a
d the m
a
in
s
oftw
a
re
s
tep-
b
y-
s
tep vi
a
the UART logging on the PC
(thi
s
for vi
sua
l feed
ba
ck).
S
t
a
rt-
u
p the
s
et
1)
S
t
a
rt
u
p the TV
s
et, e
qu
iped with the
S
ervice
SS
B,
a
nd en
ab
le the UART logging on the PC.
2) The TV
s
et will
s
t
a
rt-
u
p
au
tom
a
tic
a
lly in the
downlo
a
d
a
pplic
a
tion if m
a
in TV
s
oftw
a
re i
s
not lo
a
ded.
3
) Pl
u
g the prep
a
red U
S
B
s
tick into the TV
s
et. Follow the
in
s
tr
u
ction
s
in the UART log file, pre
ss
“
Right
”
c
u
r
s
or key to enter
the li
s
t. N
a
vig
a
te to the
“au
tor
u
n.
u
pg
”
file in the UART logging
printo
u
t vi
a
the c
u
r
s
or key
s
on the remote control. When the
correct file i
s
s
elected, pre
ss
“
Ok
”
.
4) Pre
ss
"Down" c
u
r
s
or
a
nd
“
Ok
”
to
s
t
a
rt fl
as
hing the m
a
in
TV
s
oftw
a
re. Printo
u
t
s
like:
“
L: 1-100
%
, V: 1-100
%
a
nd
P: 1-100
%”
s
ho
u
ld
b
e vi
s
i
b
le now in the UART logging.
5) W
a
it
u
ntil the me
ssa
ge
“
Oper
a
tion
su
cce
ss
f
u
l
!”
i
s
logged in
the UART log
a
nd remove
a
ll in
s
erted medi
a
. Re
s
t
a
rt the TV
s
et.
1) Pl
u
g the U
S
B
s
tick into the TV
s
et
a
nd
s
elect
the
“au
tor
u
n .
u
pg
”
file in the di
s
pl
a
yed
b
row
s
er.
2) Now the m
a
in
s
oftw
a
re will
b
e lo
a
ded
au
tom
a
tic
a
lly,
su
pported
b
y
a
progre
ss
ba
r.
3
) W
a
it
u
ntil the me
ssa
ge
“
Oper
a
tion
su
cce
ss
f
u
l
!”
i
s
di
s
pl
a
yed
a
nd remove
a
ll in
s
erted medi
a
. Re
s
t
a
rt the TV
s
et.
S
et the correct
“
Di
s
pl
a
y code
”
vi
a
“
06259
8
-HOME- xxx
”
where
“
xxx
”
i
s
the
3
digit di
s
pl
a
y p
a
nel code (
s
ee
s
ticker on the
s
ide
or
b
ottom of the c
ab
inet)
After entering the
“
Di
s
pl
a
y Option
”
code, the
s
et i
s
going to
S
t
a
nd
b
y
(= v
a
lid
a
tion of code)
Re
s
t
a
rt the
s
et
Connect PC vi
a
the ComP
a
ir interf
a
ce to
S
ervice connector.
S
t
a
rt TV in Jett mode (DVD I + (O
S
D))
Open ComP
a
ir
b
row
s
er Q54x
Progr
a
m
s
et type n
u
m
b
er,
s
eri
a
l n
u
m
b
er,
a
nd di
s
pl
a
y 12 NC
Progr
a
m E - DFU if needed.
Go to
S
AM
a
nd relo
a
d
s
etting
s
vi
a
“
Downlo
a
d from U
S
B
”
f
u
nction.
In c
as
e of
s
etting
s
relo
a
ded from U
S
B, the
s
et type,
s
eri
a
l n
u
m
b
er, di
s
pl
a
y 12 NC,
a
re
au
tom
a
tic
a
lly
s
tored
when entering di
s
pl
a
y option
s
.
- Check if correct
“
di
s
pl
a
y option
”
code i
s
progr
a
mmed.
- Verify
“
option code
s”
a
ccording to
s
ticker in
s
ide the
s
et.
- Def
au
lt
s
etting
s
for
“
white drive
”
>
s
ee
S
ervice M
a
n
ua
l.
Q54x.E
SS
B Bo
a
rd
s
w
a
p – VD
S
Upd
a
ted 19-0
8
-2009
If not
a
lre
a
dy done:
Check l
a
te
s
t
s
oftw
a
re on
S
ervice we
bs
ite.
Upd
a
te m
a
in
a
nd
S
t
a
nd-
b
y
s
oftw
a
re vi
a
U
S
B.
Check
a
nd perform
a
lignment
s
in
S
AM
a
ccording to the
S
ervice M
a
n
ua
l. Option code
s
, colo
u
r temper
a
t
u
re, etc.
Fin
a
l check of
a
ll men
us
in C
S
M.
S
peci
a
l
a
ttention for HDMI Key
s
a
nd M
a
c
a
ddre
ss
.
Check if E - D F U i
s
pre
s
ent.
End
Attention point for Net TV: If the
s
et type
a
nd
s
eri
a
l n
u
m
b
er
a
re not
filled in, the Net TV f
u
nction
a
lity will not work. It will not
b
e po
ss
i
b
le
to connect to the internet.
Sa
ved
s
etting
s
on U
S
B
s
tick?