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7.Customer care and warranty

Proximity of Pixel Defects 

Because pixel and sub pixels defects 
of the same type that are near to one 
another may be more noticeable, 
Philips also specifies tolerances for the 
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or 
replacement due to pixel defects during 
the warranty period, a TFT Monitor 
panel in a Philips flat panel monitor 
must have pixel or sub pixel defects 
exceeding the tolerances listed in the 
following tables.

Three adjacent lit sub pixels (one white 
pixel).

 Note

A red or blue bright dot must be 
more than 50 percent brighter than 
neighboring dots while a green 
bright dot is 30 percent brighter than 
neighboring dots.

Black Dot Defects 

Black dot defects appear as pixels or 
sub pixels that are always dark or 'off'. 
That is, a dark dot is a sub-pixel that 
stands out on the screen when the 
monitor displays a light pattern. These 
are the types of black dot defects.

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Страница 1: ...www philips com welcome 241B8 B Line 222B1 242B1 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Страница 2: ...nitor 7 2 3 VESA Mounting 9 2 4 Bracket Mounting 9 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 11 4 SmoothTouch 12 5 Technical Specifications 14 5 1 Resolution Preset Modes 17 6 Power Management 18 7 Customer care and warranty 19 7 1 Philips Flat Panel Monitors Pixel Defect Policy 19 7 2 Customer Care Warranty 22 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 General FAQs 24 ...

Страница 3: ...r heat source Lengthy exposure to this type of environment may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the mon...

Страница 4: ...r monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is of...

Страница 5: ...on listed in Important information manual For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The ...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...d is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Contents Drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor Register your product and get support at www philips com welcome Quick Start B Line 222B1 242B1 Different according to region Note 222B1 Use...

Страница 8: ...into a nearby outlet 6 After connecting cables slide the I O cover into the slots on the rear monitor and snap the I O cover into the place 7 Turn on your computer and monitor If the monitor displays an image installation is complete Warning USB 2 4Ghz wireless devices such as wireless mouse keyboard and headphones maybe have interference by the high speed signal of USB 3 2 devices which may resul...

Страница 9: ...e Return to previous OSD level SmartImage There are multiple selections EasyRead Office Photo Movie Game Economy LowBlue Mode Off Quick control with OSD keypad 222B1 242B1 1 2 4 5 7 3 6 1 2 4 5 7 3 6 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the brightness level Change the signal input source Return to previous OSD level SmartImage ...

Страница 10: ...ting Setup Language Color Audio DPS available for selective models Brightness Contrast Horizontal Vertical Transparency Power LED OSD Time Out Auto V Position Phase Clock Resolution Notification Reset Information Color Temperature sRGB User Define VGA DVI DisplayPort SmartResponse SmartContrast Gamma Pixel Orbiting H Position HDMI 1 4 0 100 0 100 0 100 0 100 Off 1 2 3 4 0 1 2 3 4 5s 10s 20s 30s 60...

Страница 11: ...ounting Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 100mm 100mm 222B1 242B1 2 4 Bracket Mounting 222B1 242B1 1 2 1 2 ...

Страница 12: ...all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections EasyRead Office Photo Movie Game Eco...

Страница 13: ... reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Monit...

Страница 14: ... with the applications with different gestures like swipe tap pinch etc You can use either single finger touch or multi finger touch upto maximum simultaneous 10 touch points 1 Connect the monitor signal cable to the video connector on the back of your computer 2 Connect USB upstream cable between monitor and PC for the touch functionality Step 1 Step 2 222B1 or or HDMI USB A B Step 1 Step 2 242B1...

Страница 15: ...on as it will damage the screen and it is not covered under your warranty Using the touch screen with fingers or stylus are recommended The touch function works only on OS and applications which support touch functions see the table listed above Some operating systems require driver for the touch function The driver is available in the CD disk or you can access them from the Philips website suppor...

Страница 16: ...Horizontal Frequency 30 kHz 85 kHz Flicker Free YES sRGB YES LowBlue Mode YES EasyRead YES SmoothTouch Touch Technology Projective Capacitive Touch Points 10 Touch method Stylus finger glove Transmission rate 85 Touch interface USB Touch glass hardness 7H Touch glass coating Haze 5 3 Gloss 80 10 Touch active area 222B1 476 06 mm H x 267 78 mm V 242B1 527 04 mm H x 296 46 mm V Touch Response time 3...

Страница 17: ...oltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 20 2 W typ 20 1 W typ 20 3 W typ Sleep Standby mode 0 3 W 0 3 W 0 3 W Off mode 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 68 94 BTU hr typ 68 60 BTU hr typ 69 28 BTU hr typ Sleep Standby mode ...

Страница 18: ...ons Product without stand WxHxD 222B1 522 x 315 x 49 mm 242B1 567 x 345 x 49 mm Product with packaging WxHxD 222B1 595 x 390 x 121 mm 242B1 647 x 420 x 134 mm Weight Product without stand 222B1 4 91 kg 242B1 5 67 kg Product with packaging 222B1 7 54 kg 242B1 8 67 kg Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 t...

Страница 19: ... Resolution Preset Modes Maximum Resolution 1920 x 1080 60 Hz VGA DVI 1920 x 1080 75 Hz HDMI DP Recommended Resolution 1920 x 1080 60 Hz H freq kHz Resolution V freq Hz 31 47 720 x 400 70 09 31 47 640 x 480 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 63 89 1280 x 1024 60 02 79 98 1...

Страница 20: ...anagement Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 1 W typ 50 2 W max White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF 242B1 Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 26 1 W typ 55 7 W max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF The followi...

Страница 21: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 22: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Страница 23: ...AL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer 242B1 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 10mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or few...

Страница 24: ...air and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer c...

Страница 25: ...art Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any trou...

Страница 26: ... or ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid ...

Страница 27: ...tions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks ...

Страница 28: ...age or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power ...

Страница 29: ...nd applications which support touch functions Q3 Why my touch function is very slow Ans The touch function response is dependent on the speed of your computer configuration For example your devise must be either Windows or Android certified listed on the specification page to ensure minimum requirement for touch function in order to maximize Touch utility Q4 Why my touch response is not smooth eno...

Страница 30: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M102224BE1WWT ...

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