202E1SB2 LCD
5
Troubleshooting
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This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions,
contact Philips customer service representative.
Common Problems
Having this problem
Check these items
No Picture
(Power LED not lit)
1. Make sure the power cord is plugged into the power outlet and into the back of the
monitor.
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2. First, ensure that the power button on the front of the monitor is in the OFF position, then
press it to the ON position.
No Picture
(Power LED is white blinking)
1. Make sure the computer is turned on.
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2. Make sure the signal cable is properly connected to your computer.
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3. Make sure the monitor cable has no bent pins on the connect side. If yes, repair or
replace the cable.
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4. The Energy Saving feature may be activated
Screen says
1. Make sure the monitor cable is properly connected to your computer. (Also refer to the
Quick Set-Up Guide).
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2. Check to see if the monitor cable has bent pins.
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3. Make sure the computer is turned on.
AUTO button doesn't function in
VGA mode
1. The auto function is applicable only in VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments via the OSD menu. Note that the Auto
Function is not applicable in DVI-Digital mode as it is not necessary.
Imaging Problems
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Image is not centered
1. Press the Auto button.
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2. Adjust the image position using the Phase/Clock of Setup in OSD Main Controls.
Image vibrates on the screen
1. Check that the signal cable is properly securely connected to the graphics board or PC..
Vertical flicker appears
1. Press the Auto button.
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2. Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls.
Horizontal flicker appears
1. Press the Auto button.
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2. Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls.
image appears blurred, indistinct
or too dark
1. Adjust the contrast and brightness on On-Screen Display.
An "after-image", "burn-in" or
"ghost image" remains after the
power has been turned off.
1. Uninterrupted display of still or static images over an extended period may cause " burn
in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology.
In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear
gradually over a period of time after the power has been switched off.
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2. Always activate a moving screen saver program when you leave your monitor
unattended.
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3. Always activate a periodic screen refresh application if your LCD monitor will display
unchanging static content.
Image appears distorted. Text is
fuzzy or blurred.
1. Set the PC’s display resolution to the same mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white
dots appears on the screen
1. The remaining dots are normal characteristic of the liquid crystal used in today’s
technology, Pls refer the pixel policy for more detail.
The "power on" light is too strong
to disturb me.
1. You can adjust “power on” light using the power LED of Setup in OSD main Controls.
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.
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