Troubleshooting guide
22
Phenomenon
check polnts
solutions
Washer can't start
-Check if press the power button
or start/pause button
-Is the plug pulling out?
-Is there a power failure?
-Check if cut the leakage protector?
Press the power button or
start/pause button.
-Connect the plug.
-Please wait.
-Open the leakage protector.
Spinning screen
shows "UE"
-Is check if disassemble the carriage bolt?
-Is the machine placed steadily?
-Are the clothes too small or light?
-Are the locknuts on under the feet
tightened up?
Disassemble
the
carriage bolt
Place the machine on a steady ground.
Add more clothes.
Tighten up the locknuts.
Water inflow
screen shows "IE"
-Check if turn the tap oil?
-Is the water supply cut off or the water
pressure too low? .
-Are the water inlet pipes frozen?
-Are the filters blocked?
Open the stopcock.
Please wait..
Use hot water to unfreeze the pipes.
Take out the filters and clean them.
Water outflow
screen shows "OE"
-Are the outlet pipes placed too high?
-Are the outlet pipes frozen?
-Are the outlet pipes blocked?
-Are the floor drain blocked?
Please put away the outlet pipes and
make sure the height is in 1M.
Use hot water to unfreezetlhe pipes.
Take out the foreign matter and dredge
the pipes.
Clean the floor drain.
Door trouble
screen shows "DE"
•Make sure
if
start the washer
without closing the door well.
Make sure the door truly closed
No heating
screen shows
“
HE"
Please pull the plug and entrust the after-sales service
Continuous water
inflow screen
shows "FE"
Close the stopcock, pull the plug and ,entrust the after-sales service.
The screen shows
"LE" or "CE"
when wash tub
doesn't rotate.
Close the stopcock, pull the plug and ,entrust the after-sales service.
Too much foam
•Check
if
add
too
much detergent?
•Check
if
add
too
much detergent?
Add reasonable amount or detergent.
Use the detergent correctly.
