EN-16
Copyright © 2018, Fast ČR, a. s.
Revision 05/2018
TROUBLESHOOTING
If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly,
you can carry out some easy checks before calling for service, please see below.
Problem
Possible cause & Solution
Appliance is not working
correctly
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to a
colder level to solve this problem.
It is normal that the freezer is not operating during the automatic defrost cycle,
or for a short time after the appliance is switched on to protect the
compressor.
Odours from the
compartments
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
Noise from the appliance
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the freezer compartment
or other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you to
check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
The motor runs continuously
It is normal to frequently hear the sound of the motor, it will need to run more
when in following circumstances:
Temperature setting is set colder than necessary
Large quantity of warm food has recently been stored within the
appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched off for a long
time.
A layer of frost occurs in the
compartment
Check that the air outlets are not blocked by food and ensure food is placed
within the appliance to allow sufficient ventilation. Ensure that door is fully
closed. To remove the frost, please refer to cleaning and care chapter.
Temperature inside is too
warm
You may have left the doors open too long or too frequently; or the doors are
kept open by some obstacle; or the appliance is located with insufficient
clearance at the sides, back and top
Temperature inside is too
cold
Increase the temperature by following the "Display controls" chapter.
Doors can't be closed
easily
Check whether the top of the refrigerator is tilted back by 10-15mm to allow
the doors to self close, or if something inside is preventing the doors from
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