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Warranty

One Year Non-Transferable Limited Warranty

This Product has the benefit of a limited manufacturer’s warranty. Complete details of the 

warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are 

available by contacting your local Customer Care Centre.

 

USA & Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA

 

One Year Non-Transferrable Limited Warranty

What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”) 

warrants to the original retail purchaser, and not any other purchaser or subsequent owner, 

that its Product, when subject to normal and proper residential use, will be free from defects 

in material or workmanship for a period of one (1) year from the purchase date. An “original 

retail consumer purchaser” is a person or entity who originally purchases the Product, or a gift 

recipient of a new Product that is unopened and in its original packaging. When serviced by 

Radio Systems Customer Service, Radio Systems covers labor and parts for the first year of 

ownership; after the first year, a service or upgrade charge will apply relative to replacement of 

the Product with new or refurbished items at Radio System’s sole discretion.

 

This warranty does not cover damage from accidents, misuse or abuse. It also specifically 

excludes incidental or consequential damages as allowed by law. Loss of function as a result of 

lack of cleaning, debris or mineralization from “hard water” does not qualify under this warranty 

(Refer to cleaning instructions and environmental notes).

 

Claims Procedure: 

Any claim made under this Warranty should be made directly to

Radio Systems Australia Pty Ltd Customer Care Centre at:

Radio Systems Australia Pty. Ltd.

PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia

Australia Residents: 1800 786 608

New Zealand Residents: 0800 543 054

Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio 

Systems will not repair or replace faulty components. Radio Systems requests the Consumer 

to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, 

prior to sending the Product. Failure to do so may delay in the repair or replacement of the 

Product.If the Product is deemed to be faulty within 30 days from date of original purchase, 

Radio Systems will organise for a replacement to be sent in advance of returning the faulty 

Product. A Post Bag will be included with the replacement Product for the return of the faulty 

Product. The Product must be returned within 7 days of receiving the replacement. If the 

Product is deemed to be faulty after 30 days from the date of original purchase, the consumer 

will be required to return the Product to Radio Systems at the consumer’s own expense. Radio 

Systems will test and replace the faulty unit or its components and return to the consumer free 

of charge, provided the Product is within its said warranty period. This warranty is in addition 

to other rights and remedies available to you under the law. Radio Systems goods come with 

guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to 

a replacement or refund for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the good repaired or replaced  

if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

Should you have any queries or require any further information, please contact our Customer 

Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

Содержание PWW00-14907

Страница 1: ...Current Pet Fountain Operating Guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING Model Number PWW00 14907 PWW00 14908 PWW00 14909 PWW00 15682 PWW00 15683 PWW00 15684 ...

Страница 2: ...ug in water or other liquids Do not use outdoors Do not run dry For indoor household use only Do not pull on the electrical power cord to remove the plug from the electrical outlet To unplug grasp the plug not the electrical power cord Do not operate any appliance if it has a damaged electrical power cord or plug or if it is malfunctioning or has been damaged Call Customer Care Center immediately ...

Страница 3: ...rate causing the pump to run dry Do not attempt repairs on the pump To avoid the possibility of the plug or electrical outlet getting wet the electrical outlet should always be above the level of the fountain If an extension cord is necessary an extension cord with a proper rating should be used The electrical use of this appliance is 2 0 watts The use of attachments not recommended or sold by the...

Страница 4: ... www petsafe net By registering and keeping your receipt you will enjoy the product s full warranty and should you ever need to call the Customer Care Center we will be able to help you faster Most importantly PetSafe brand will never give or sell your valuable information to anyone Complete warranty information is available online at www petsafe net Table of Contents Components 4 Features 5 Key D...

Страница 5: ...keep the water tasting fresh and more appealing to pets Pump Plate The pump plate attaches to the pump and secures its placement inside the bowl Pump The small aquarium pump can be partially dismantled for cleaning The pump is not dishwasher safe Remove pump from the fountain before cleaning see Pump Maintenance section for detailed instructions The pump also features a removable in line plug for ...

Страница 6: ...ach the lid press down until you hear it snap in place 8 Before you plug in the fountain make sure the electrical power cord the adapter and your hands are dry Connect the in line plug and make sure no silver is showing then plug the adapter into a standard electrical wall outlet Fig 3 9 Add water to the bowl as needed Never let the water level fall below 2 inches from the base of the bowl or you ...

Страница 7: ...ove the pump plate by simply pulling it away from the pump Fig 9 9 Once the fountain is completely disassembled you will have three plastic parts the lid the bowl and the pump plate 10 Hand wash the fountain plastic parts with warm water and soap This fountain may also be cleaned with a diluted vinegar solution 20 vinegar 80 water Important Be sure to rinse thoroughly with fresh water You can also...

Страница 8: ...ull off It may be necessary to insert a fingernail into the seam of the intake plate to pry it off Fig 10 2 Next you will want to remove the stator by placing your finger underneath the small lip pull it away from the pump Fig 11 3 Once the stator is removed you can remove the impeller 3 white blade propeller The impeller is held in place magnetically simply get a fingernail underneath the plastic...

Страница 9: ... the filter This is normal and not harmful to your pet 6 Insert the carbon filter The filter will fit between the two triangular slots to the right of the pump Make sure it is pushed all the way down and that the black side of the carbon filter is facing toward the pump Fig 18 7 Place the fountain in a desired location To protect your floor always use a protective mat such as a towel or water resi...

Страница 10: ...ese questions should help you solve most problems you may have with the pet fountain If they do not please contact our Customer Care Center at 1 800 732 2677 TROUBLESHOOTING PROBLEM SOLUTION Pump is not working or the water is not flowing as much as it used to Never let the water in the bowl get below the minimum fill level This can cause the pump to overheat and stop functioning When refilling th...

Страница 11: ...se all parts thoroughly afterwards Use filtered or purified water instead of hard tap water to prevent this Replacement Parts and Accessories Replacement parts or accessories for your fountain can be purchased by visiting www petsafe net or by contacting our Customer Care Center at 1 800 732 2677 Save with a filter subscription Get fountain filters automatically and conveniently delivered right to...

Страница 12: ...oduct in a way that is not intended could result in violation of Federal State or local laws 3 Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct indirect punitive incidental special or consequential damages or any damages whatsoever arising out of or connected with the use or misuse of this Product Buyer assumes all risks and liability from the use of thi...

Страница 13: ...Centre at Radio Systems Australia Pty Ltd PO Box 7266 Gold Coast Mail Centre QLD 9726 Australia Australia Residents 1800 786 608 New Zealand Residents 0800 543 054 Email info petsafeaustralia com au To file a claim a proof of purchase must be provided Without a proof of purchase Radio Systems will not repair or replace faulty components Radio Systems requests the Consumer to contact the Radio Syst...

Страница 14: ...Customer Care Center 1 800 732 2677 14 ...

Страница 15: ...www petsafe net 15 ...

Страница 16: ...Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www petsafe net 400 598 1 2016 Radio Systems Corporation ...

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