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petsafe.com
warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal and
proper residential use, will be free from defects in material or workmanship for a period of two (2) years from the purchase date. An
“original retail consumer purchaser” is a person or entity that originally purchases the Product, or a gift recipient of a new Product that
is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labour and parts
for the first year of ownership; after the first year, a service or upgrade charge will apply relating to the replacement of the Product with
new or refurbished items at Radio System's sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio
Systems Product or transfers the property on which the Radio Systems product is installed. This Limited Warranty excludes accidental
damage caused by dog bites; lightning damage; or neglect, alteration and misuse. Consumers who purchase products outside of
Australia, New Zealand or from an unauthorised dealer will need to return the Product to the original place of purchase for any
warranty issues.
Please note that Radio Systems does not provide refunds, replacements or upgrades due to changes of opinion or for any other reason
outside of these Warranty terms.
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215 Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty
components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return
number, prior to sending the Product. Failure to do so may delay the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days of the original purchase, Radio Systems will organise for a replacement to be sent
in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product.
The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days of the
original purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own expense. Radio Systems
will test and replace the faulty unit or its components and return it/them to the consumer free of charge, provided the Product is within
its warranty period. This warranty is in addition to other rights and remedies available to you by law. Radio Systems is protected by
guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608
(Australia) or 0800 543 054 (New Zealand).
Important recycling advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no
longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order
that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Centre for further information.
Compliance
Radio Systems Corporation declares under its own responsibility, that the following product(s) is (are) in compliance with the
essential requirements under the EMC Directive 2014/30/EU, and the RoHS 2 Directive (EU) 2015/863 Unauthorised changes
or modifications to the equipment that are not approved by Radio Systems Corporation may violate EU EMC regulations, could void
the user’s authority to operate the equipment, and will void the warranty. Hereby, Radio Systems Corporation declares that this part is
in compliance with the essential requirements and other relevant provisions. The Declaration of Conformity can be found at:
http://www.petsafe.com/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
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