Customer Care Center 1-800-732-2677
10
Customer Care International
USA & Canada - Tel: 800-732-2677 – Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608 – Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: 0800 543 054 – Monday - Friday 10:30 AM - 7 PM
Terms of Use and Limitation of Liability
1)
Terms of Use:
This Product is offered to you conditioned upon your acceptance without modification of the
terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms,
conditions, and notices.
2)
Proper Use:
This Product is designed as a system for automatic dispensing of dry pet food. The specific
temperament of your pet may not work with this Product. If you are unsure whether this is appropriate for your
pet, please consult your veterinarian, certified trainer or contact our Customer Care Center or visit our website
at www.petsafe.net. Proper use includes reviewing the entire Operating Guide for your product and any specific
Caution statements.
3)
No Unlawful or Prohibited Use:
This Product is designed for use with pets only. This device is not intended
to harm, injure, or provoke. Using this product in a way that is not intended could result in violation of Federal,
State or local laws.
4)
Limitation of Liability:
In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive,
incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the
use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.
5)
Modification of Terms and Conditions:
Radio Systems Corporation reserves the right to change the terms,
conditions and notices under which this Product is offered.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this
Product and its terms can be found at www.petsafe.net and/ or are available by contacting your local Customer
Care Center.
Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Ireland
Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against
Defects, effective January 1, 2012, warranty details of this Product are as follows:
One year Non-Transferrable Limited Warranty
What is covered:
Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”) warrants to the
original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal
and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the
purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the Product,
or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems
Customer Service, Radio Systems covers labor and parts for one year of ownership; after the first year, a service or
upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems’
sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail consum-
er purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems
Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning
damage; or neglect, alteration, and misuse.
Consumers who purchase products outside of Australia, New
Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any
warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any
other reason outside of these Warranty terms.
Claims Procedure:
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty
Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608 New Zealand Residents: 0800 543 054 Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair
or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care
Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product.
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