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Trouble Shooting Guide

41

Troubleshooting R-net

The following troubleshooting guide describes a number of faults and events which may occur when you
use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the
problems and events which may occur and you should always contact your service contact or Permobil
in case of doubt.

The wheelchair will not start.

Batteries discharged.

Charge the batteries.

The cable connection to

Insert the cable in the control

the control panel has

panel.

come loose.

Main fuse blown

.

Check possible causes carefully
before resetting/replacing the
main fuse. See page 36.

The wheelchair cannot be

Battery charger connected.

Stop charging and disconnect

driven.

the charging cable from the
wheelchair’s charging socket.

Brake release activated.

Reset the brake release.

The wheelchair is locked.

Unlock the wheelchair.
See user manual

An exclamation mark on the

Electronics fault.

See pages 42–55.

control panel display is
flashing rapidly and the
wheelchair will not run.

The wheelchair can only be

Seat lift raised too high.

Lower seat lift.

driven at reduced speed.

The wheelchair cannot be

Main fuse blown

.

Check possible causes carefully

charged.

before resetting/replacing the
main fuse. See page 36.

The wheelchair “switches

The electronics’ energy-saving Switch the wheelchair on again

itself off” after a certain period mode has been activated.

using the start key on the control

of inactivity.

panel.

EVENT

POSSIBLE CAUSE

REMEDY

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Содержание STREET

Страница 1: ...Street SERVICE MANUAL Power Wheelchair US ...

Страница 2: ......

Страница 3: ...US 0 How to contact Permobil Head Office of the Permobil group Permobil Inc USA 6961 Eastgate Blvd Lebanon TN 37090 USA Email info permobilusa com Phone 800 736 0925 Fax 800 231 3256 Permobil AB Box 120 861 23 Timrå Sweden E mail info permobil se Tel 46 60 59 59 00 Fax 46 60 57 52 50 ...

Страница 4: ... rods 16 Slewing brackets 17 Wheel forks 18 Wheel lock release cable 20 Wheel lock release sensor 22 Magnetic wheel lock 23 Drive motor 26 Seat elevator 28 Manual raising of seat elevator 28 Removal of seat 28 Removal of seat elevator Seat column 30 Fixed seat post 31 Control panel 32 R net controller 33 ICS Master Module 34 Circuit breaker and fuses 35 Charge fuse 35 Circuit breaker 36 Lights Acc...

Страница 5: ...e work is performed professionally Always state the chassis number when contacting Permobil to ensure that the correct information is provided Technical Support In the event of technical problems you should contact your dealer or Permobil Inc USA at 800 736 0925 Spare parts Spare parts must be ordered through your dealer Warranties Contact your dealer or Permobil Inc USA for information about the ...

Страница 6: ...6 Identification plates Identification plates Chassis Chassis identification number Identitetsnummer slutsteg R net Identitetsnummer manöverpanel R net Slutsteg R net Manöverpanel R net ...

Страница 7: ...two guide pins at the back edge and with hook and loop fastener on the inside see figure 1 Chair with seat elevator Raise the seat to its highest position turn off the main power switch on the control panel If the seat elevator cannot be raised because of a fault other than to the seat elevator it can be raised manually see page 28 Chair with fixed seat post Raise the seat to its highest position ...

Страница 8: ...pins 6 Put the circuit breaker in the ON position It is accessed through a hole in the chassis cover see figure 3 Loosen the rear chassis cover by pulling the cover s rear edge straight back so that the guide pins disengage Open the battery cover by turning the knob 1 4 turn counterclockwise and folding down the cover see figure 4 Pull the battery straight out using the battery belt see figure 5 D...

Страница 9: ... the chassis to facilitate removal the battery can be lifted Front battery connection Front battery removed Fitting 1 Lift the battery into place Put the battery belt on the battery to facilitate removal 2 Connect the battery connectors See the decal on the inside of the chassis cover 3 Fit the front chassis cover see page 7 4 Put the circuit breaker in the ON position It is accessed through a hol...

Страница 10: ...lling it straight out If necessary carefully lever it out using a screwdriver in the slot on the cap 4 Remove the four screws that hold the wheel in place The central screw must not be removed WARNING 5 Remove the wheel by pulling it straight out Assembly Assemble in the reverse order Tighten the four screws using a dynamometric wrench Tightening torque 24 Nm 3 2 1 1 Hub cap 2 Screw ISO 4762 M8x20...

Страница 11: ... Ensure that pneumatic tires are not pressurized before the rim is taken apart otherwise there is a risk of personal injury WARNING 3 Remove the six screws holding the two halves of the rim together see illustration 4 Take the rim apart Assembly Assemble in the reverse order Tighten the six screws using a dynamometric wrench Tightening torque 22 Nm The recommended tire pressure for pneumatic tires...

Страница 12: ...re the wheel Use a torque wrench to tighten the bolt to 17 7 ft Ibs 24Nm Install the hub cap 1 See Fig Fitting of rim 4 3 2 1 Other types of bolts or washers are not to be used Other types of locking coatings or fluids may not be used The bolt must be used once only Removed bolt is not allowed to be refitted 1 Hubcap 2 Bolt ISO 4017 M8x25 8 8 Fe Zn 5 C1 LOCKING COAT DIN 267 28 3 Washer SS 1466 TBR...

Страница 13: ...eel bolt is removed for tire service replace it with a new unused part from Permobil and tighten the bolt to the recommended torque Also inspect the drive axle and wheel rim for any damage Damage to either part can cause the wheel bolt to loosen or fracture Permobil recommends that wheel bolts be used only one time VARNING Filling Valve front wheel Front wheel with air Byte av innerslang 1 Turn of...

Страница 14: ... that the appropriate wheel is off the ground 3 Unscrew the two bolts that secure the shock absorber see figure Fitting Fitting is the reverse procedure Adjust the shock absorber spring before fitting see page 15 Front shock absorber Rear shock absorber Removal back 1 Raise the seat to its highest position To raise it manually see page 28 31 2 Turn off the main power switch on the control panel 3 ...

Страница 15: ... to the correct value see figure The spring force can be adjusted for various passenger weights with the adjusting nut Increase the adjustment distance for harder suspension reduce the adjustment distance for softer suspension Adjustment nut Setting 0 155 Ib 1 3 16 inch 1 3 16 inch 155 220 Ib 1 3 16 1 19 64 inch 1 3 16 inch 220 264 Ib 1 19 64 1 3 8 inch 1 3 16 inch Passenger weights Setting Front ...

Страница 16: ...ds Removal 1 Raise the seat to its highest position To raise it manually see page 28 31 2 Turn off the main power switch on the control panel 3 Remove the rear chassis cover see page 7 Fitting Fitting is the reverse procedure 4 Remove the appropriate tie rod The tie rods are attached with two bolts each see figure 1 Tie rod 2 Washer ISO 7089 6 200 HV Fe Zn 5 C1 6 4x12x1 6 3 Bolt ISO 4762 M6x22 8 8...

Страница 17: ...l 3 Put the circuit breaker in the OFF position see page 35 4 Remove the bolt that secures the slewing bracket see figure Front slewing bracket 5 Remove the front shock absorber bracket see page 13 For removal of wheel fork front wheels and friction brake see the respective chapters Rear slewing bracket 6 Remove the lower shock absorber bracket see page 13 7 Remove the tie rods see page 16 For rem...

Страница 18: ... Remove the wheel fork It is attached with a bolt from beneath see figure Fitting Fitting is the reverse procedure Use a torque wrench to tighten the bolt to 55 ft Ibs 75 Nm 1 2 3 4 5 1 Bearing 6002 2RS1 15x32x9 2 Circlip DIN 472 Ø32 3 Spacer 4 Bolt 5 Friction brake Pos Description Adjusting the friction brake s bearing pressure Friction brake A friction brake unit is mounted on the slewing bracke...

Страница 19: ... a bolt 2 from above see figure Fitting Fitting is the reverse procedure Assemble the o ring on the fricion plate see figure below Lubricant other than that specified may not be used 1 Plastic plug SFL 35 2 Bolt ISO 10642 M8x16 10 9 Fe Zn 5 C1 3 O ringØ24 2x3 EPDM 4 Friction plate 5 Bearing 6002 2RS1 15x32x9 6 Circlip DIN 472 Ø32 Grease Momentum PRO AA 2 0 025 Pos Description Fitt the o ring on th...

Страница 20: ...gure Adjustment of wheel lock release cable Lock nut 1 Adjusting screw 2 The wheel lock release mechanism is attached with two screws 1 2 Wheel lock release cable attachment at the magnetic wheel lock 7 Remove the cable at the magnetic wheel lock by pulling the cable casing forward and passing the cable through the slot in the cable holder Detach the wheel lock release cable from the magnetic whee...

Страница 21: ...nsor is actuated just before the cable pulls the release 3 Ensure that the wheel cannot be turned before the wheel lock release sensor has been actuated 4 Ensure that the wheel can be turned when the wheel lock release coupling is released with the release lever 5 Tighten the lock nut 1 6 Refit the wheel lock release mechanism and the chassis covers Mechanism for wheel lock release Wheel lock rele...

Страница 22: ...eel lock release mechanism see page 20 4 Remove the wheel lock release sensor which is attached with two screws 1 Wheel lock release sensor VK08N001A 2 Bolt ISO 4017 M3x20 8 8 Fe Zn 5 C1 3 Washer ISO 7089 3 200 HV Fe Zn 5 C1 3 2x7x0 5 4 Nut DIN 985 M3 6 Fe Zn 5 C1 Pos Description If the release sensor is replaced its connection cables must be re soldered Fitting Fitting is the reverse procedure NO...

Страница 23: ...the OFF position see page 35 4 Remove the chassis covers see page 7 5 Remove the magnetic wheel lock s electrical connection see figure 7 Remove the three screws that secure the wheel lock see figure 39 Note the position of the wheel lock release lever and rubber seal s placement to facilitate subsequent reassembly Remove the wheel lock with wheel lock disk and cover 6 Pull the cable casing forwar...

Страница 24: ...th the instructions on the back of the magnetic wheel lock see figure Wheel lock adjustment is made using the two adjusting screws Magnetic wheel lock wheel lock disk cover and rubber seal disassembled Magnetic wheel lock wheel lock disk and cover assembled 2 Fit the wheel lock disk in the magnetic wheel lock 3 Fit the cover ...

Страница 25: ...eel lock release lever is aligned with the motor s cable bracket Now fit the magnetic wheel lock using the three screws Magnetic wheel lock electrical connection Align the parts with one another using one of the attachment screws Fit the rubber seal Fit the wheel lock release cable 6 Fit the wheel lock release cable see figure 7 Fit the covers see page 7 5 Connect the magnetic wheel lock s electri...

Страница 26: ...the wheelchair on blocks 5 Remove the rear wheel on the appropriate side see page 10 Magnetic wheel lock and drive motor electrical connection Cable pass through Circuit breaker Battery isolator Off On 7 Remove the rubber ring from the cable pass through hole see figure 8 Pull the drive motor s connection cable out through the chassis cable pass through see figure 6 Remove the electrical connectio...

Страница 27: ...ch the wheel lock release cable from the magnetic wheel lock see figure Wheel lock release cable attachment Drive motor mounting screws 10 Remove the three screws that secure the motor 11 Turn the motor laterally so that the wheel shaft turns freely Lift out the motor Fitting Fitting is the reverse procedure ...

Страница 28: ...r power source at a maximum of 24 VDC To temporarily raise the seat elevator it is sufficient with a standard 12V car battery Removal of seat Chair with seat tilt 1 Put the circuit breaker in the OFF position see figure 2 Remove the two screws 1 that hold the tilt mechanism s upper part at the front edge see figure 3 Remove the two screws 2 that hold the tilt mechanism s upper part at the rear edg...

Страница 29: ...crews on the seat frame bottom that secure the seat frame s lower section see figure 3 Lift off the seat and place it on its side beside the chassis 4 Remove the part of the seat frame that remains on the seat elevator seat column It is attached with four screws see figure Fitting Fitting is the reverse procedure Because the seat is heavy it should be lifted by two persons Be careful with the cabl...

Страница 30: ...is attached with two screws on the chassis see illustration 5 Lift the General Module and bracket out of the chassis Detach the cables to the seat lift motor and soft pot from the General Module by pulling the two connectors straight out see illustration below 6 Undo the seat lift s four lower fixing screws on the underside of the chassis see illustration 7 By angling the seat lift as you lift it ...

Страница 31: ...eat may fall fast to the normal position causing personal injury WARNING Normal position When the service has been completed lower the seat to its normal position 1 Raise the seat carefully and hold it firmly while pulling out the catch With the catch pulled out turn it through 90 2 Lower the seat to its normal height Ensure that the head of the securing screw is in contact with the outer tube of ...

Страница 32: ...o screws 4 Remove the cabels from the General module see illustration 5 Remove the General Module which is attached with two screws see illustration Assembly Assemble in the reverse order Control panel R net Removal 1 Switch off the main power switch on the control panel 2 Remove the cable ties holding the control panel cabling in place under the arm rest Note the positions of the cable ties for s...

Страница 33: ... OFF position It is accessed through a hole in the chassis cover see page 35 4 Remove the rear chassis cover see page 7 5 Disconnect the electrical connections to the R net controller being attentive to their placement see figure 6 Remove the R net controller by removing its two attachment screws see figure Fitting Fit the R net controller in the reverse order Output stage cable connections Motor ...

Страница 34: ...er in the OFF position see page 35 3 Remove the rear chassis cover see page 7 4 Lift the ICS Master Module straight up from its holder see figure 5 Remove the lid from the ICS Master Module 6 Clip the cable ties that hold the cables and its electrical connections being attentive to their placement to facilitate subsequent refitting Fitting Fitting is the reverse procedure ICS Master Module ...

Страница 35: ...fuse replacement The charge fuse is mounted at the front of the chassis under the wheel lock release lever see figure Turn off the main power switch and the charger if in use before replacing the charge fuse The circuit breaker must be in the ON position during charging NOTE ...

Страница 36: ...solator but is normally referred to as a circuit breaker Circuit breaker replacement is normally not required it is of the automatic type that can be reset when tripped It is mounted on the chassis to the right of the seat elevator see figure A tripped circuit breaker often entails a major electrical fault The cause should be carefully investigated before resetting NOTE ...

Страница 37: ...uit breaker in the OFF position 8 Connect the cables to the new circuit breaker Note the orientation of the circuit breaker with consideration to subsequent mounting The ON OFF positions must agree with the decal 5 Remove the circuit breaker from its bracket The circuit breaker is removed by pressing the plastic clip on one side of the circuit breaker outwards using a screwdriver see figure Check ...

Страница 38: ...to the chassis See the picture 5 Unscrew and remove the other screw with which the light is fitted See the picture 6 Cut off the cable ties that hold the cables 7 Divide the light s cables at the contact on the cables This is loose inside the chassis Installation Install the lights in the reverse order Replacing a bulb 1 Switch off the main power switch on the control panel 2 Unscrew and remove th...

Страница 39: ... 4 Remove the two screws that hold the light They are located inside the cover See the picture Installation Install the lights in the reverse order Replacing a bulb 1 Switch off the main power switch on the control panel 2 Remove the rear chassis cover See page 7 3 From the inside of the cover remove the bulb holder by pulling it straight out Replace the bulb 4 Reinstall in the reverse order The l...

Страница 40: ...he wheelchair s other settings and equipment The control system can also be programmed in order to make adjustments needed for a specific user Standard parameter files can be downloaded from Permobil s website www permobil se For more information on programming adjustment of the Rnet control system and obtaining parameter files see the technical user manual for programming R net Art no 205222 SE 0...

Страница 41: ...heelchair cannot be Battery charger connected Stop charging and disconnect driven the charging cable from the wheelchair s charging socket Brake release activated Reset the brake release The wheelchair is locked Unlock the wheelchair See user manual An exclamation mark on the Electronics fault See pages 42 55 control panel display is flashing rapidly and the wheelchair will not run The wheelchair ...

Страница 42: ...somewhere in the wheelchair s electric al system NB If the fault is in a module that is not currently being used it will still be possible to drive the wheelchair but the diagnostic screen is displayed occasionally Switch off the wheelchair and leave it off for a few minutes Then restart the wheelchair If the fault persists you must switch off the wheelchair and get in touch with your service cont...

Страница 43: ...hich protection circuit has been triggered PM Low Battery 2C00 Error code Identified module Error message PM 0506 Controller Fault 2 1 4 Example The screen example shown below displays the following information Identified module Power module error Error message Low Battery Error code 2C00 This means that the battery needs charging or that the battery has not been connected properly Check the batte...

Страница 44: ... of programming directly in the system On Board Programming OBP Contact Permobil or your repair engineer for more information on OBP Go to OBP mode Select System from the menu Select Diagnostics from the menu The diagnostics screen will now appear showing the connected modules and version history See the illustration below If a module has experienced no errors the message No Entries will be displa...

Страница 45: ...otor Error Go to section 3 5 M2 Motor Error Go to section 3 5 Inhibit Active Go to section 3 6 Jstick Cal Error Go to section 3 7 Latched Timeout Go to section 3 8 Brake Lamp Short Go to section 3 9 Left Lamp Short Go to section 3 10 Right Lamp Short Go to section 3 10 L Ind Lamp Short Go to section 3 11 R Ind Lamp Short Go to section 3 11 L Ind Lamp Failed Go to section 3 12 R Ind Lamp Failed Go ...

Страница 46: ...d or a poor connection between the control system and the batteries Check the batteries and their connection to the control system If the error persists after the batteries and connections have been checked the power module may be defective Read more in section 5 3 4 Brake Error This occurs when the control system detects a problem in the solenoid brakes or the connections to them 1505 M1 Brake Er...

Страница 47: ...ircuit in the brake lamp electrical circuit Read more about connectors in section 2 3 Check the brake lamps their cables and the connections to the control system 3 10 Lamp Short This occurs when the control system detects a short circuit in the electrical circuit of one of the lamps 7205 Short circuit left hand lamp 7209 Short circuit right hand lamp Check the lamps their cables and the connectio...

Страница 48: ...e from PGDT and cycle the voltage If this has dealt with the error Connect one third party module at a time and cycle the voltage each time If the error recurs after one of the voltage cycles the last module to be connected must be defective If the error persists after the checks listed above the power module may be defective Read more in section 5 3 18 PM Memory Error This is a specific error in ...

Страница 49: ...m settings Check all parameter settings and then reprogram the control system with the help of R net s PC programmers Make a note of the current parameter settings and then reset the control system to the standard settings Reprogram the required settings in small groups and cycle the voltage after each group to see if the error recurs If the error persists after the checks listed above the power u...

Страница 50: ...ective Read more in section 5 3 23 Gone to Sleep energy saving mode This occurs when the system has not been used for a period that exceeds the Sleep Timer parameter used for setting the energy saving mode Each time this occurs it is registered in the system log 3 24 Charging This occurs when the control system detects that a charger has been connected to either inhibit contact 1 or inhibit contac...

Страница 51: ...em are securely installed Do not over tighten the mounting screws WARNING The tests described are minimum recommendations It is the responsibility of the repair engineer s to perform other tests on the basis of the original error source and the wheelchair model The necessary information on other tests is available in the wheelchair service manual Permobil cannot be held responsible for losses of a...

Страница 52: ...le checking that it runs smoothly and is easy to maneuver Repeat the test with the speed control set to the highest possible value 4 4 Gradient test Run the wheelchair forwards up its steepest permitted gradient Release the joystick when the wheelchair is on the upward slope and check that the wheelchair stops and that the brakes function as they should without the front wheels lifting from the gr...

Страница 53: ...omatic end stop tracking that is in the seat and light module ISM 4 7 Test of inhibit signal Connect a suitable battery charger or equivalent inhibit connecting device in the charging contact on the joystick module and check that the wheelchair is prevented from running If inhibit contacts 2 3 4 and 5 are used for inhibiting or speed restriction an appropriate test should be performed in order to ...

Страница 54: ...mewhere in the wheelchair s electric al system NB If the fault is in a module that is not currently being used it may still be possible to drive the wheelchair but the diagnostic screen is displayed occasionally Switch off the wheelchair and leave it off for a few minutes Then restart the wheelchair If the fault persists you must switch off the wheelchair and get in touch with your service contact...

Страница 55: ...attery 2C00 Error code PM 0506 Controller Fault Repair of defective units Apart from specific OEM approved spare parts contact Permobil for further information on these there are no replaceable parts in the Rnet control system Consequently defective units must be sent to Permobil or a Permobil approved repairer for repair NB If any part is replaced without Permobil s approval the wheelchair s warr...

Страница 56: ...56 Cabling overview A B C D E F 1 2 3 4 ...

Страница 57: ...Cabling overview 57 Cabling overview A B C D E F 5 6 7 8 ...

Страница 58: ...Master Module 34 Identification plates 6 Introduction 5 L Lights Accessorie 38 M Magnetic wheel lock 23 Maintenance 5 Manual raising of seat elevator 28 P R net controller 32 R Rear wheels 10 S Seat elevator 28 Shock absorbers 14 Slewing brackets 17 Spare parts 5 Support wheels 14 T Technical support 5 Tie rod 16 Trouble shooting 41 W Warranties 5 Wheel forks 18 Wheel lock release cable 20 Wheel l...

Страница 59: ......

Страница 60: ...Order no 205233 US 0 Street ...

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