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Before you call... | 147

CHAPTER

A

Before you call...

You can save yourself some time, if you make sure your Peregrine appliance has
the most up-to-date software before you contact Peregrine Systems Customer
Support.

Topics in this chapter include:

Overview on page 147

Check that your maintenance license is current on page 148

Check that you have the latest software components on page 148

Download the new component(s) on page 149

Install the new component(s) on page 149

After you install new components on page 150

Overview

Your problem could be something like, “Why doesn’t Network Discovery show
me the router we just bought?” Your problem may be solved in the latest
software.

It is difficult for Peregrine Systems Customer Support to investigate issues in
older releases and quite frequently an issue is fixed in the latest release.

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Содержание DPND-523-EN12

Страница 1: ...Peregrine Systems Inc Product Documentation Part No DPND 523 EN12 Network Discovery 5 2 3 Setup Guide...

Страница 2: ...re claimed as Trademarks or Registered Trademarks by their respective companies Peregrine Systems AssetCenter AssetCenter Web BI Portal Dashboard Desktop Inventory Get It Network Discovery Peregrine M...

Страница 3: ...ter 2 Pre setup Questionnaire 15 Your contact information 15 Describe your network s node and subnet setup 15 Enter the Peregrine appliance network information 16 Peregrine Systems Customer Support ac...

Страница 4: ...ing 26 Plan the device and port to which the Peregrine appliance will be attached 26 Choose how to receive Peregrine Systems Customer Support 27 Through Internet access 27 Virtual Private Network over...

Страница 5: ...liance 46 Connect the Peregrine appliance to AC power 47 Set the BIOS boot sequence 47 IBM Hardware 47 Dell Hardware 49 HP Hardware 53 Install Network Discovery software from the CD 54 Give the Peregr...

Страница 6: ...to Network Discovery 70 Troubleshooting when logging in for the first time 71 The Home page 73 The Toolbar 75 The banner or title bar 75 The status window 75 Assign a system name contact and location...

Страница 7: ...license 93 Install the new license 94 Chapter 8 Set up Network Discovery 95 How it works 96 Run router discovery 96 Set up the IPv4 range s to discover 97 Import your IPv4 ranges from a CSV file 98 V...

Страница 8: ...07 A tree of IPv4 ranges 108 Property Groups 110 Network Property Groups 110 The properties 111 How to use Network Property Groups 113 Making changes to Network Property Groups 114 Modify a Network Pr...

Страница 9: ...11 Backup and Restore 129 About external backups 129 Choosing tape or an FTP site for your external backup 130 Configuring an external backup 131 Testing your external backup and restore 134 To run a...

Страница 10: ...omponents 150 Appendix B Security Checklist 153 Appendix C Extra Hardware 157 Uninterruptible Power Supply UPS units 157 Acceptable UPS units 157 Recommended UPS units for Africa Asia Europe Australia...

Страница 11: ...rst four chapters of the Network Discovery Setup Guide The information is exactly the same If you have seen the information before and have already done the preparation you can go to Chapter 5 Install...

Страница 12: ...ed you properly prepare your network and use the specified equipment for the Peregrine appliance and the management workstation To operate correctly Network Discovery needs a constant supply of accura...

Страница 13: ...nnaire is designed to make the setup and use of Network Discovery as smooth as possible Please answer all questions Peregrine Systems recognizes that some information may be considered secure or priva...

Страница 14: ...14 Welcome to Network Discovery Network Discovery...

Страница 15: ...APTER 2Pre setup Questionnaire Your contact information Describe your network s node and subnet setup Enter the following information to help determine the scale of your network Your Name Organization...

Страница 16: ...es DHCP ensure that the IP address for the Peregrine appliance is static How many nodes do you believe are active on your network __________ Are there any remote sites to be managed Yes ________ No___...

Страница 17: ...there are no devices Note While you are making a list of devices in your networks indicate bridges routers switches and concentrators so that you can identify them easily Please add the IPv4 ranges yo...

Страница 18: ...ecify them List the community strings of your network s devices For an explanation of community strings see About community strings on page 25 This is a list of non directed community strings Directed...

Страница 19: ...mation to show how the devices on your network receive IP addresses Rights granted Community string Associated device IPv4 range Read Write Are TCP IP addresses static or dynamic Static_________ Dynam...

Страница 20: ...anagement enabled on the DHCP server Yes ________ No________ Enable SNMP management on the DHCP server so that Network Discovery can poll the DHCP server ARP cache for the current IP and MAC address p...

Страница 21: ...ompatibility Matrix on page 33 Server Type Checkmark IBM xSeries 335 Small 2GB 1 CPU ________ Large 4GB 2 CPUs ________ IBM xSeries 330 Small 1GB 1 CPU ________ Medium 2GB 2 CPUs ________ IBM xSeries...

Страница 22: ...eregrine Systems Inc by e mail mail or by fax To find the mailing address or fax number of the Peregrine office in your region contact your OEM VAR or check http support peregrine com Current details...

Страница 23: ...pare your network There are other optional tasks described throughout the chapter Enable SNMP management in network devices Set DHCP lease time Configure directed community strings Plan where to conne...

Страница 24: ...he Exceptions reports can advise you of problems Much of the information that Network Discovery collects comes from the SNMP MIB of devices in your network so it is crucial that you enable SNMP manage...

Страница 25: ...ery will appear to work but you ll eventually notice that it is working poorly Once Network Discovery is up and running the Exceptions reports can advise you of problems Note Community strings are cas...

Страница 26: ...ntrators Turn bridge aging on and set the bridge aging interval to 2 6 hours Smaller networks can use shorter intervals larger networks will need longer intervals Network Discovery s Exceptions report...

Страница 27: ...ated analog telephone line through a Remote Access Server RAS Through Internet access For you to have Customer Support by means of the Internet you must enable certain ports in the corporate firewall...

Страница 28: ...available for use by the Peregrine appliance 24 hours a day 365 days a year Peregrine Systems cannot provide you with modem support unless it has access to your Peregrine appliance Instructions for pu...

Страница 29: ...appliance Secure Shell SSH 22 tcp Peregrine Systems Customer Support Peregrine appliance Telnet 23 tcp 1 Peregrine appliance device 1 management workstation device SMTP 25 tcp Peregrine appliance SMTP...

Страница 30: ...nce HTTP Proxy 8105 tcp 1 management workstation Peregrine appliance 1 2 Peregrine appliance aggregated Peregrine appliance MySQL ODBC 8108 tcp 1 management workstation Peregrine appliance Applet serv...

Страница 31: ...onfigure them to pass along listener broadcast traffic on port 1738 as well as on the ports you have configured on your Peregrine appliance Note Port 1738 is the default but you can add other listener...

Страница 32: ...erences Listener communication 3 Exit the configuration interface Check Committed Information Rate values If your network uses Frame Relay check your Committed Information Rate CIR values for your con...

Страница 33: ...install RAID in your Peregrine appliance If you do your appliance will not function properly Note Failure to meet the hardware requirements described in the following tables will result in Network Dis...

Страница 34: ...ppliance may only be able to support 30 000 devices Peregrine estimates that an average scan file would be 270 KB Aggregator Appliance Devices 20 000 50 000 100 000 Ports 120 000 300 000 600 000 Attri...

Страница 35: ...te The appliance you select will depend on the size of your network Basic Requirements The Network Discovery software should work if the hardware meets the minimum requirements 1 CPU 2 4 GHz or better...

Страница 36: ...Disk 2 x 36 or 73GB SCSI Modem One of the following IBM 56K PCI modem model number 33L4618 Actiontec model number PCI56012 01 PM560LKi Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634...

Страница 37: ...Ghz RAM 1 GB Hard Disk 2 x 36GB or 73GB SCSI Modem For a Dell 1650 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model numbers...

Страница 38: ...MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a Dell 1750 with the 3V PCI slot option choose the Multitech MultiModem ZPX model number MT5634ZPX PCI U NV Dell 1750 Server CPU 1 x 3 0Ghz XEON RAM 2 GB or...

Страница 39: ...em For a Dell 1750 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a De...

Страница 40: ...m model number 33L4618 Multitech MultiModem ZPX model numbers MT5634ZPX PCI NV or MT5634ZPX PCI U NV For a Dell 1850 with the 3V PCI slot option choose the Multitech MultiModem ZPX model number MT5634...

Страница 41: ...2 x 2 00 Ghz XEON RAM 4GB Hard Disk 2 x 73GB SCSI Modem For a Dell 2650 with the 5V PCI slot option choose one of the following IBM 56K PCI modem model number 33L4618 Multitech MultiModem ZPX model nu...

Страница 42: ...workstation as a management console Dell 1650 1750 1850 2650 IBM IBM 335 8676 11x 8676 21x 8676 61x 8676 81x 8676 J1X IBM 330 8674 41x IBM 336 8837 41U IBM 345 8670 L1X HP HP DL360 337054 001 HP DL38...

Страница 43: ...or better Operating system Windows 2000 or better Microsoft Office MicrosoftOffice2003 forprocessing csv export files a Requires a Virtual Machine VM upgrade b Must be downloaded from java sun com do...

Страница 44: ...44 Compatibility Matrix Network Discovery b You can set Network Discovery to work with scanners from Desktop Inventory 7 3 1 or 8 0 See Administration System preferences Scanner Version...

Страница 45: ...nt tasks that must be completed to install the appliance There are other optional tasks described throughout the chapter Connect the appliance to the network Set up management workstation Connect the...

Страница 46: ...ce You need a keyboard and monitor to communicate directly with the server so that you can use the configuration interface to get Network Discovery installed and up and running The configuration inter...

Страница 47: ...server installation documentation to connect the AC power and turn the server on Set the BIOS boot sequence IBM Hardware Important For the IBM xSeries 336 and 345 no changes are required for the BIOS...

Страница 48: ...et PXE DHCP Disabled Disketteless Operation Enabled Displayless Operation Enabled Keyboardless Operation Enabled USB Legacy Enabled Boot on Post BIOS Error Enabled 8 Press Esc You see the Configuratio...

Страница 49: ...ust configure the BIOS of the Peregrine appliance to use the correct boot sequence Note The Dell 1750 and 1650 require some changes The Dell 1850 and 2650 will work properly with the default settings...

Страница 50: ...Use the arrow keys to make changes 1 CD ROM Device 2 Hard Drive C 3 Embedded Primary MBA v6 2 6 Slot 0200 4 Diskette Drive A 10 Press Esc You see the Main menu again 11 Use the arrow keys to select H...

Страница 51: ...e Use the arrow keys to make changes Console Redirection Off Note All other BIOS settings do not affect Network Discovery and can be set as you prefer including asset tags keyboard and security prefer...

Страница 52: ...options that are not listed here Use the arrow keys to make changes 1 AIC 7899 A 00 2 System BIOS boot devices 9 Press Esc You see the Main menu again 10 Use the arrow keys to select Integrated Device...

Страница 53: ...to see its two drives as one large logical drive For Network Discovery to function properly you need to reconfigure the options so your server will appear to have two logical drives To configure the...

Страница 54: ...u 14 Use the arrow keys to go to View Logical Drives and confirm that both drives have been configured properly 15 Press Esc to return to the main menu To configure the correct OS 1 From the main menu...

Страница 55: ...reformats the hard disks to factory specifications boot reboots the system 2 Type reformat and press Enter After the format has completed you see the options again reformat boot 3 Type boot and press...

Страница 56: ...the network To log in to Network Discovery through the configuration interface On the terminal or monitor connected directly to the Peregrine appliance the screen shows Press Enter to access the Confi...

Страница 57: ...nu 1 Return to previous menu 2 Refresh 3 IP ADDRESS 4 NETMASK 5 GATEWAY 6 Type 3 and press Enter 7 Type the IP address of the Peregrine appliance 8 Press Enter 9 Type 4 and press Enter 10 Type the net...

Страница 58: ...NETMASK 5 GATEWAY 1 Press 1 and press Enter The screen shows the Appliance Settings menu 1 Return to main menu 2 IP Networking 3 Appliance system variables 4 Appliance community strings 5 Host name 6...

Страница 59: ...y important to shut down the Peregrine appliance properly If the correct procedure is not followed you risk corrupting thedataonthePeregrineappliance Makesurethateverypersonwho may come into contact w...

Страница 60: ...ener security keys from floppy 9 Check CD 10 Restore from internal backup 11 Create temporary account to reset administrator password 2 Type 2 The screen shows 1 Return to main menu 2 Shut down the ap...

Страница 61: ...what speed the Ethernet port is and whether it is full or half duplex Network Discovery works best if the port is SNMP managed Note Network Discovery s network interface card is configured to auto ne...

Страница 62: ...appliance connect the top of the network device to the Peregrine appliance s Ethernet port 1 the top left port IBM xSeries 336 Peregrine appliance On the IBM xSeries 336 Peregrine appliance connect th...

Страница 63: ...nect the top of the network device to the Peregrine appliance s Ethernet port 1 the left port Dell 1650 1850 2650 Peregrine appliance On the Dell 1650 1850 or 2650 Server connect the top of the networ...

Страница 64: ...up having a management workstation close to the Peregrine appliance makes it easier for you to check for loose connections and avoids problems due to network partitions or outages Having the manageme...

Страница 65: ...57 Installing data backup equipment and pager hardware are the responsibility of the customer If you have any problems contact Peregrine Systems Customer Support Note You can add a tape drive later af...

Страница 66: ...ee Disabling modem warnings on page 90 Optional Using terminal emulation software You can use an RS 232 serial cable to connect a terminal or a workstation running terminal emulation software instead...

Страница 67: ...Optional Using terminal emulation software 67 Setup Guide Item Requirement Speed 9600 Bits 8 Parity None Stop Bits 1 Terminal type vt100...

Страница 68: ...68 Install and Start Network Discovery Network Discovery...

Страница 69: ...nt tasks that must be completed to set up your appliance There are other optional tasks described throughout the chapter Log in to Network Discovery Assign system name contact location Change communit...

Страница 70: ...ounts For your first session with Network Discovery you should use the account named admin To log in to Network Discovery 1 Launch your web browser 2 In the URL area of your browser enter the IP addre...

Страница 71: ...logging in for the first time Why can t I connect to Network Discovery Check that you connected the Ethernet cable to the correct Ethernet port see Connect the appliance to the network on page 60 Doub...

Страница 72: ...o log in Please wait If the problem persists call Peregrine Systems Customer Support It s still not working what should I do If the Peregrine appliance fails to respond contact your Peregrine Systems...

Страница 73: ...to the subnetwith the Peregrine appliance for the ports 80 8100 8101 to 8105 and 8108 Your web browser may be configured to use a proxy server To resolve the problem If you have a manual proxy connect...

Страница 74: ...started The second and third row of hyperlinks represents the first and second groups of buttons from the Toolbar Health Panel Network Map Alarms Viewer Events Browser Service Analyzer MIB Browser Fin...

Страница 75: ...displays the system name Because you have not yet assigned a name the banner displays Unnamed The status window The status window displays three types of messages The version user message appears and...

Страница 76: ...is the physical location of the Peregrine appliance These are standard SNMP entries assign them according to your corporate policy To assign a system name contact and location 1 Click Administration A...

Страница 77: ...mmunity string for security reasons The read write community string allows read and write access to the Peregrine appliance MIB Tip If you wish you can leave the write community string blank Note Comm...

Страница 78: ...o Coordinated Universal Time Network Discovery will also calculate daylight savings time automatically as appropriate The default time zone is Canada Eastern Warning ThetimezonemustbesetwhenthePeregri...

Страница 79: ...ample com and numeric IP addresses for example 192 168 133 1 Network Discovery needs to know where your domain name servers are so that it can take advantage of this translation service Unless you set...

Страница 80: ...ossible to enter domain names in Find in a shorter form For example if you enter a domain name as loman Network Discovery will first try to complete the name as loman example com then loman eastern ex...

Страница 81: ...y will try to read its own host name from the domain name server If Network Discovery finds a host name matching its IP address you will be asked to confirm that the match is correct In manual mode Ne...

Страница 82: ...as a shared directory into which you can deposit license files when you receive them from Peregrine Customer Support updated software components scan files The current workgroup name is shown below Th...

Страница 83: ...dministrator forthe mail server This account is normally called postmaster Consult your mail server s documentation for details If you do not enter an Administrator e mail address e mails generated by...

Страница 84: ...that is part of your own network or part of another network Important Peregrine Systems recommends that you use a local SMTP server If your mail server is off site you may not be able to rely on it t...

Страница 85: ...ou set the time and date correctly If you change the time and date later you may lose significant amounts of data and you may in fact have to delete all of your collected data and reconfigure your app...

Страница 86: ...inutes in the appropriate fields 4 Click Change Time Synchronize the time This procedure synchronizes the time used by Network Discovery with the time on another machine that uses the Network Time Pro...

Страница 87: ...ronize the time continually Entering an NTP server is optional An NTP Network Time Protocol server is a server that keeps track of and reports the exact time Network Discovery can synchronize its syst...

Страница 88: ...n again when you change the password for the account you are using Passwords can be 4 20 characters long by default The minimum password length can be specified in Administration Account administratio...

Страница 89: ...t using an uninterruptible power source UPS with your Peregrine appliance This procedure controls whether Network Discovery generates a warning when a UPS is not detected We strongly recommend the use...

Страница 90: ...Display warnings 2 For Modem warnings enabled click Yes or click No 3 Click Change Disabling backup warnings We strongly recommend that you configure a backup of your Network Discovery data For that...

Страница 91: ...ngs Installed Licenses You request a license upgrade from Peregrine Systems directly through Network Discovery Then you receive the license file through e mail and install it When you receive the Pere...

Страница 92: ...s you can get a disaster recovery license at no cost This license will allow you to backup your data to a new appliance Then you will be able to use the new appliance for up to 30 days while your old...

Страница 93: ...e on a Peregrine appliance configured to send e mail 1 Administration Appliance management Generate licensing request 2 Complete the form Be sure to select one of the three license types Basic Discove...

Страница 94: ...regrine appliance can support the Peregrine appliance will take the maximum it can do Note To see what licenses are currently installed on your Peregrine appliance see Status Current Settings Installe...

Страница 95: ...y allows you to define quite precisely what devices in your network it will discover and how For now though keep things simple and set up Network Discovery to perform active discovery on all of the ne...

Страница 96: ...ranges you set up The setup can be quite sophisticated There is more information on how to take advantage of this flexibility in the next chapter Refining Network Discovery on page 107 For now though...

Страница 97: ...e routerdiscovery process At that point you can apply the results to your IPv4 range Apply the Router Discovery results to your IPv4 Range 1 Click Administration Router discovery Router discovery resu...

Страница 98: ...Yes 4 Select a default Property Group Set Note If you have not specified Property Groups Sets in your CSV file you can choose one to apply to all of your IPv4 ranges If you have specified Property Gr...

Страница 99: ...anges you added in the previous procedure should also appear in this list To view IPv4 ranges Click Administration Network configuration List IPv4 ranges If the IPv4 range suggested by Network Discove...

Страница 100: ...at you want Network Discovery to discover add a new IPv4 range Note If you add an IPv4 range that is 65536 or more devices you will see a warning message The warning is only there to guard against pos...

Страница 101: ...dded there may be an IPv4 range that your network does not use For each subnet in your network that you want Network Discovery to avoid add a new IPv4 range To add a range of IPv4 addresses 1 Click Ad...

Страница 102: ...4 addresses are the same 3 For Property Set Group selectoneof the default Network Property Groups DHCP server or Unmanaged router Network Discovery gives the device the properties it should have 4 Cli...

Страница 103: ...ity Property Groups 2 Click Modify a community property group 3 Select Community global from the pull down list 4 Click Select 5 Under the heading Adda CommunityString enter a string name and select t...

Страница 104: ...how long it will take Also you will be told of any configuration problems detected by Network Discovery You can ignore the warnings but do so at your own risk 2 Review the changes to make sure the new...

Страница 105: ...e Exceptions list for any problems The Exceptions list will tell you if and why Network Discovery is having trouble collecting data for example because a device does not have SNMP management enabled o...

Страница 106: ...ery of your network the modeling queue may show devices depending on the size of your network and how quickly Network Discovery is discovering and modelling devices At most other times the queue will...

Страница 107: ...r setting up Network Discovery A precise matrix of network discovery In chapter 8 Set up Network Discovery on page 95 there were instructions to set up discovery quickly and simply just to get started...

Страница 108: ...n a particular building one way and single out all the routers or servers across your network another way A tree of IPv4 ranges Network Discovery actually works harder when it doesn t find devices tha...

Страница 109: ...y to have Network Discovery monitor your network the way you want Note A range can consist of one device The starting and ending IPv4 addresses are the same Note If you decide that two adjacent IPv4 r...

Страница 110: ...cteristics or properties that distinguish a range from other ranges especially from its parent range You can also modify the default Property Groups and create new ones There are four kinds of propert...

Страница 111: ...covery Remove address The properties Each Network Property Group contains the same properties but the value of each property is different on off or inherit depending on the group If a group inherits a...

Страница 112: ...e same IPv4 address that you don t want to see for instance when you are using Network Address Translation NAT Set to On when you want to allow the repeated IPv4 addresses to be included On Allow ICMP...

Страница 113: ...w IP addresses Active discovery Ping poll table read Find devices and information about them to add to database Resource manage The most active of the Network Property Groups Providesdisk CPU andmemor...

Страница 114: ...n Network Property Groups Modify a Network Property Group 2 Select the Network Property Group you want to modify 3 For each parameter click On or Off or Inherit 4 Click Submit Passive Discovery Networ...

Страница 115: ...ete a Network Property Group that no longer meets your needs and is just cluttering up the list Note Before youcandeleteaPropertyGroup youmustremoveitfromany IPv4 ranges to which it has been applied I...

Страница 116: ...72 22 1 212 to 172 22 1 251 In other words the child range with the Network Property Group Do not resource manage inherits the device modeler interval value of the parent range that has the Network Pr...

Страница 117: ...t can be applied to the same set of devices or subnets 7 If necessary select a community string and click the Move Up or Move Down buttons to move it to the right place When you add community strings...

Страница 118: ...that device and use the first string that receives a positive acknowledgement to read or write to the system MIB This means that Network Discovery may try several community strings before it finds on...

Страница 119: ...d devices You can allow Network Discovery to communicate with a device with a directed community string but you cannot do so merely by configuring Network Discovery You must also give the device itsel...

Страница 120: ...nge will not take place until you activate changes Property sets are a shortcut The use of Property Sets is optional A Property Set is a collection of Property Groups Applying a Property Set to a rang...

Страница 121: ...order to have the changes take effect You can go straight to activating the change as we did in chapter 8 If you have made a lot of changes you should first review the setup and the changes To review...

Страница 122: ...hanges to existing ranges are in yellow Removed ranges are in grey 3 Review the changes to make sure the new configuration is correct If you decide to implement the changes you have made applying the...

Страница 123: ...name password and other important information Make sure anyone who needs to work with Network Discovery has an account and knows the limits of their account level There are four pre installed accounts...

Страница 124: ...an make some changes that affect what their own account sees IT Manager can make changes that affect what other accounts see Administrator the most powerful sets up Network Discovery sets up more acco...

Страница 125: ...nt owner is and the restrictions of your work environment To create an account 1 Click Administration Account administration Add an account 2 Enter an account name The account name must be 3 16 charac...

Страница 126: ...p to Step 4 1 Click Administration Account administration Account password 2 Select the account from the list box 3 Click Modify Account 4 Enter an account password in both boxes 5 Click Modify Passwo...

Страница 127: ...er account capabilities as appropriate 6 Click Modify Capabilities Optional More Account Administration There are other account settings you may want to set For more information on these topics see th...

Страница 128: ...128 Setting up Accounts Network Discovery Note You can make changes to your own account at Administration My account administration...

Страница 129: ...tape or an FTP site for your external backup on page 130 Configuring an external backup on page 131 Testing your external backup and restore on page 134 To run an internal or external backup immediat...

Страница 130: ...functions must go through the intermediate backup partition You cannot backup directly from the active partition to an external site and you cannot restore from the external site to the active partit...

Страница 131: ...Configuring an external backup External backups are made approximately every 24 hours some time after midnight and after the internal backup If the internal backup fails the external backup will not...

Страница 132: ...d port are all valid You should test your backup Testing your external backup and restore on page 134 every time you make a change The e mail option will work if a DNS server has been configured see E...

Страница 133: ...will fail valid characters any except slash and backslash length of input 1 256 characters The default file name will be the current date in an 8 digit format YYYYMMDD If you want another date format...

Страница 134: ...ur FTP server you can test the link You can also test the external backup to tape if a tape drive is configured For tape backup restore Network Discovery checks whether a tape drive can be found wheth...

Страница 135: ...g an external tape backup erases any data previously stored on the tape 1 Click Administration Backup and restore Test external backup and restore 2 Select tape A message appears telling you if the te...

Страница 136: ...e automatic daily backup from happening To back up your data immediately 1 Click Administration Backup and restore Run internal backup now 2 Click Backup now Restoring your data Important Restoring ov...

Страница 137: ...tore View restore log Restoring from an FTP site If you have configured Network Discovery to back up an FTP site you can use this procedure to restore your data Important It is your responsibility to...

Страница 138: ...clicking Administration Backup and restore View restore log Restoring from another appliance This procedure is useful for migrating data from one Peregrine appliance to another If one appliance has b...

Страница 139: ...ance do not connectthe newappliancetothenetwork yet Youwill do that later in this process Step 2 On your old appliance do an internal backup Click Administration Backup and restore Run internal backup...

Страница 140: ...able between the two appliances Connect a cross over cable to Ethernet port 2 on the Peregrine appliance Ethernet Port 2 on the IBM xSeries 335 Ethernet Port 2 on the IBM xSeries 330 Use Ethernet port...

Страница 141: ...thernet port 2 on the IBM 336 Ethernet port 2 on the Dell 1750 Ethernet port 2 on the Dell 1650 1850 2650 Use Ethernet port 2 for the crossover cable Use Ethernet port 2 for the crossover cable Use Et...

Страница 142: ...2 Select appliance 3 Click Test Step 5 Remove the old appliance from the network Disconnect the network cable from the old appliance Step 6 Connect the new appliance to the network Follow the procedu...

Страница 143: ...t and to whose account 3 Click Restore Network Discovery will not respond for a short period This is normal 4 When the restore is complete you can check the restore log by clicking Administration Back...

Страница 144: ...144 Backup and Restore Network Discovery...

Страница 145: ...y Tip Be sure to inform the people who clean and make repairs in the room where you keep your Peregrine appliance that it must be shut down properly Note To shut down the Peregrine appliance safely wh...

Страница 146: ...146 Shutting down the Peregrine Appliance Network Discovery...

Страница 147: ...e 148 Check that you have the latest software components on page 148 Download the new component s on page 149 Install the new component s on page 149 After you install new components on page 150 Overv...

Страница 148: ...have the latest software components 1 Click Status Current settings Installed components 2 In particular see the value of the attributes jay rulebase and servicepack Note Peregrine Systems Customer Su...

Страница 149: ...nus click Run 2 Type IPv4 share packages incoming where IPv4 is the address of your Peregrine appliance 3 If you are asked to supply a user name and password use the Administrator or IT Manager user n...

Страница 150: ...odeler last updated You can also update the model To check when the Device Modeler last updated 1 On the Toolbar click the Network Map button 2 On the Network Map double click a device The Device Mana...

Страница 151: ...device modeler s queue Note There may be a delay of as much as 1 2 hours before the device appears on the Network Map If you still have a problem after the latest software components have been install...

Страница 152: ...152 Before you call Network Discovery...

Страница 153: ...ormation to be publicly available Information about the firewall ports to enable is in Choose how to receive Peregrine Systems Customer Support on page 27 and Enable firewall ports on page 28 Step 2 C...

Страница 154: ...more easily even if you have changed the passwords for the accounts There is information about accounts in Chapter 10 Setting up Accounts on page 123 Step 4 Go to the Event filter configuration menu a...

Страница 155: ...efault password Appliance in the configuration interface This is a documented password known to Admin accounts at your site existing and prospective Network Discovery customers Anyone who knows the de...

Страница 156: ...156 Security Checklist Network Discovery...

Страница 157: ...ainst electrical service interruptions and fluctuations Note Use of a UPS is strongly recommended By default if Network Discovery does not detect a UPS it will issue a constant warning about the healt...

Страница 158: ...bles list the small and large UPS units available for this voltage Recommended UPS units for North America Customers in North America require a 120 or 208 volt UPS The following tables list the small...

Страница 159: ...V 32 bis V 8 and so on Operate by means of a well documented AT command set that is command set documentation must be available for the modem Must conform to local regulatory requirements for connecti...

Страница 160: ...er as specified in Compatibility Matrix on page 33 All of the hardware components must be installed before the Network Discovery software is installed A Network Discovery installation CD The CD can be...

Страница 161: ...r the packages have been installed the CD ejects and the server reboots 2 Remove the CD and store it in a safe place Network Discovery can now use the added CPU or modem If you see an error message te...

Страница 162: ...162 Extra Hardware Network Discovery...

Страница 163: ...6 tape 130 158 test 134 backup warnings enable disable 90 Basic Discovery license 92 BIOS boot sequence 47 bridge aging 26 C CD software installation 54 Central Processing Unit see CPU changes activat...

Страница 164: ...ress blank consequences of 132 Evaluation license 92 Exceptions reports 105 external modem 159 F firewall ports 28 30 customer service access 27 Frame Relay set up 32 G gateway 56 H hardware connect k...

Страница 165: ...ask 56 Netscape minimum version 42 network cable 60 network configuration 95 122 add DHCP servers 102 add IPv4 range 97 100 add unmanaged routers 102 apply changes 121 community strings 102 delete IPv...

Страница 166: ...ration 31 S screen resolution 43 security checklist 153 setting the date and time 85 setting the time zone 78 setup 12 give appliance its network information 56 setup questionnaire 13 setup software 6...

Страница 167: ...startup 104 Exceptions reports 105 when logging in 71 U unmanaged routers 102 upgrading software 147 151 UPS 157 acceptable units 157 connecting 64 warning enable disable 89 90 V Virtual Private Netw...

Страница 168: ...168 Index Network Discovery...

Страница 169: ......

Страница 170: ...1 21 05...

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