
Barcode Scanner VB14A
TROUBLESHOOTING
Subject to reasonable modifications due to technical advances.
Copyright Fuchs, Printed in Germany
Fuchs Group • Tel.: Germany (06 21) 7 76-0 • USA (330) 4 25 35 55 • Singapore 7 79 90 91 • Internet http://www.pepperl-fuchs.com
Da
te of
issue
12/
2
005
47
Reading:
Not possible to
read the target
barcode (always
returns No
Read)
• "Check synchronization of reading pulse with object to
read
• "Is the scan line correctly positioned?
• "Place barcode in the center of scan line and run TEST
MODE (selectable by VisoSetup as an Operating Mode).
• If you still have trouble, check the following:
• "Is the reading distance within that allowed (see reading
diagrams)?
• "Is the Tilt angle too large?
• "Is the Skew angle less than 10° (direct reflection)?
• "Choose the CODE tab and enable different code types
(except Pharmacode). LENGTH = Variable
• "Is the Bar Code quality sufficient?
• "If you had no success, try to perform the test using the
BARCODE TEST CHART included with the product.
Communica-
tion:
Device is not
transmitting
anything to the
host
• "Is the serial cable connected?
• "Is the correct wiring respected?
• "Are serial host settings equivalent to the serial device
setting?
• "If using C-BOX 100, be sure the RS485 termination
switch is positioned to OFF.
Communica-
tion:
Data trans-
ferred to the
host are incor-
rect, corrupted
or incomplete
• "In the VisoSetup program select the DATA FORMAT
tab and check for values of HEADER, TERMINATOR,
SEPARATOR, FILL CHARACTERS
• "Also check the CODE FIELD LENGTH value
• "Are the COM port parameters correctly assigned?
Communica-
tion:
Always returns
the Reader Fail-
ure Character
(<BEL>char as
default)
• "Contact your local Fuchs distributor , because
either a Motor or Laser failure has occurred.
• "Note the exact model and Serial Number of the device
How do I
obtain my
units' serial
numbers?
• "The device's serial number is printed on a label that is
affixed to the body of the reader.
• "Serial numbers consist of 9 characters: one letter, 2
numbers, and another letter followed by 5 numbers.