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PennNet Phone:  Polycom SoundPoint IP 550 Quick Guide 

ISC Networking & Telecommunications

 

 

 

 

missed calls).  The count is reset once you access 
your Missed Calls List.   

Accessing the Call Lists 

You can view and track calls you missed, received, or 
placed.  If the call was from another PennNet Phone 
subscriber, the person’s name and the last 5 digits of 
phone number are displayed.  For calls from non-
PennNet Phone callers, only the phone number is 
displayed.   
1.

 

Press the 

Directories key

 

2.

 

Press 

2

 for 

Call Lists

 

3.

 

Select the appropriate key to correspond to the 
calling list you want to view: 

 

-

 Missed Calls: 

 Shows incoming calls 

that you did not answer (even if the caller 
did not leave a voice mail message ) 

 

-

 Received Calls:  

Shows incoming calls 

that you did answer. 

 

-

 Placed Calls

: Shows calls recently 

placed from your telephone.   

Tip: Accessing Call Lists

 

™

 

From the display, press the navigation arrows on 
the dial pad as follows: 
Down – Missed Calles 
Left – Received Calls 
Right – Placed Calls  

™

 

Within the Call Lists 
menu, press the corresponding number on the 
dial pad.  For example, press 3 to access Placed 
Calls.   

Making a Call from the Call List 

1.

 

Press the 

Directories

 

key

   

2.

 

Press 

2

 for 

Call Lists

 

3.

 

Press the appropriate key on the dial pad for the 
calling list: 

 

1 - Missed Calls

 

 

2 - Received Calls

 

 

3 - Placed Calls

  

4.

 

Use the 

navigation arrows

 to scroll through the 

list and select the number you want to call  

5.

 

If needed, press the 

Edit

 

softkey

 and then the  

<< softkey

 to modify the number before dialing 

6.

 

Press the 

Dial

 

softkey

 to place the call.   

Clearing Call Lists 

You can clear all entries from a call list or a single 
entry.  When erasing any entry from a call list, the 
system does not ask for confirmation: the list is 
immediately cleared when the Clear softkey is 
pressed. 
 

To clear all entries in a call list: 
1.

 

Navigate to the call list you want to clear 

2.

 

Select the 

More

 

softkey

 

3.

 

Select 

Clear

 

softkey

 

4.

 

Select the list you want to clear. 

 
To clear a single entry from a call list:  
1.

 

Navigate to the call list and highlight the call you 
want to erase  

2.

 

Press the 

More

 

softkey

 

3.

 

Press the 

Clear

 

softkeys

 

4.

 

To return to the display, press 

More 

Exit

 

softkeys

.  

 

Contacts 

Adding Contacts 

To manually add a new entry to your Contact 
Directory:  
1.

 

Press the 

Directories

 key 

2.

 

Press 

1

 for 

Contact Directory

 

3.

 

Press the

 More

 > 

Add

 

softkeys

 

4.

 

Enter first and last name using the dial pad. Press 
the 

1/A/a softkey

 to move between numeric and 

upper and lowercase alphanumeric modes 

5.

 

Enter the phone number in the Contact field 

6.

 

The entry is automatically assigned the next 
available 

Speed Index number

.  If desired, you 

can change or delete the assigned 

Speed Dial 

Index

 number  

7.

 

If desired, modify other features for this entry: 

Ring Type

Divert Contact

Auto Reject

, and 

Auto Divert

). 

8.

 

Press the 

Save

 or 

Cancel

 

softkeys

 to confirm or 

reject the changes 

9.

 

To return to the display, press the 

Exit

 

softkey

.  

Adding Contacts from a Call List 

To add a new entry: 
1.

 

Press the 

Directories

 key 

2.

 

Select 

Call Lists 

 

3.

 

Select

 Missed Calls

,

 Received Calls

,

 

or

 Placed 

Calls

  

4.

 

Use the 

navigation arrows

 and scroll through 

the list to find the contact 

5.

 

Press the 

More

 

softkey

 

6.

 

Press the 

Save

 or 

Cancel

 

softkeys

 to confirm or 

reject the changes  

7.

 

To return to the display, press the 

Exit

 

softkey

 

 

Содержание Polycom SoundPoint 550

Страница 1: ...Polycom SoundPoint 550 Quick Guide ISC Networking Telecommunications University of Pennsylvania March 2009 v1 ...

Страница 2: ...ce Call Using the Join Softkey 7 Splitting a Three Way Conference Call 7 Speed Dial Numbers 7 Assigning a Speed Dial Key 7 Adding or Editing Speed Dial Keys 8 Using Speed Dial 8 Penn Online Directory 8 Local Weather 8 Phone Settings 8 Changing your Handset Ring Type 8 Distinguishing Calls via Ring Type Settings 8 Listening to Ring Types 9 Changing the Date and Time Format 9 Text 9 Entering text us...

Страница 3: ...One touch access to Penn voice mail Do Not Disturb Prevent the telephone phone from ringing Calls divert to voice mail if activated Directories Access Contact Directory and Calling Lists Missed Received Placed calls Applications Access the Penn Online Directory Yahoo weather and Yahoo news Conferences Create a three way conference call Transfer Transfer a call with consult or without blind transfe...

Страница 4: ... up and a flashing microphone on the display indicate that the other party or parties cannot hear you Activating Do Not Disturb If voice mail is configured for the line all calls will default to voice mail when Do Not Disturb DND is activated 1 Press the Do Not Disturb key to prevent the phone from ringing A Do Not Disturb icon will appear to confirm that DND is enabled 2 To cancel DND press the D...

Страница 5: ...ll Clearing Call Lists You can clear all entries from a call list or a single entry When erasing any entry from a call list the system does not ask for confirmation the list is immediately cleared when the Clear softkey is pressed To clear all entries in a call list 1 Navigate to the call list you want to clear 2 Select the More softkey 3 Select Clear softkey 4 Select the list you want to clear To...

Страница 6: ...Placing a Call on Hold 1 Ask the caller to stay on the line 2 Press the Hold key 3 To return to the caller press the Hold key again or the Resume softkey Placing a Call on Hold to Dial another Number You can speak to another person and then return to the original caller 1 Ask the caller to stay on the line 2 Press the Hold key The top of the display screen will show Hold and list the phone number ...

Страница 7: ... party while both conference parties are on hold To speak privately with one of the parties in the conference 1 Press the Split softkey to split the conference into two separate calls on hold 2 Use the navigation arrows to select the party to whom you want to consult with privately then press the Resume softkey to speak 3 To return to both parties select the More softkey then the Join softkey 4 To...

Страница 8: ...ng g 2 the f 23 Penn Online Penn Online of the person to highlight the using the PennNet P e c e 5 U s 6 P 7 T D 8 T s s 9 T t t Loc To vi 1 P 2 U W f 3 T d A 4 T s E Pho Cha You 1 P 2 S 3 U t 4 P 5 P r 6 T Dist Sett You conta befor List 1 P 2 S 3 U s t 4 S Phone Polyco checkmark ke entries matchin Use the naviga search results a Press the check To search anot Directory pres To toggle betw search ...

Страница 9: ...per case mode The banner at top of the display shows the mode selected Correcting Entry Mistakes The Erase key marked with an x deletes character to the left of the cursor When displayed you can also use the softkey to erase characters Phone Features Symbols Below are some of the common features or symbols you ll see when using your Polycom IP phone Indicator Light Blinks or glows red when you hav...

Страница 10: ...Waiting must be turned off Disabling Call Waiting removes the ability to split conference calls and to receive and place more than one call when you re already on the line Note Anytime you turn on or off Call Waiting you will need to restart your phone To restart your phone see Usage Guidelines Power Cycling in this guide Passwords Manage your voice mail passwords in real time Proxy Designate a pr...

Страница 11: ...telepho go to voice ma tablished oup contact yo your Polycom at ing voice and FAQs To repo com IP phone vider es phone will auto elf to restore sy ds the LCD sc with the messag r cycling you ers will hear the annot be comp number and dia mation stored in e Contact Direc g or disconnect om the electric eedlessly rebooting wit cal cord via th ons er press the umber ld softkey or d on hold e flashing...

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