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ORDERING INFORMATION
You may order PEARL products through your local PEARL distributor or, you may order direct from
PEARL.
When ordering direct from PEARL, please have the following information ready before calling:
• The Model Number of the saw
• The Serial Number of the saw
• Where the saw was purchased and when
• The Part Number for the part(s) being ordered
• The Part Description for the part(s) being ordered
NOTE: There is a $25.00 minimum order when ordering direct from PEARL. A $5.00 charge will be
added to orders having a net billing value under $50.00. All purchases must be made using VISA,
MasterCard or American Express.
All parts may be ordered by calling toll free to – 800 969-5561 and asking for
Customer Service. For technical questions, call – 800 969-5561.
AUTHORIZED SERVICE CENTERS
For quicker repair time, you may contact PEARL Customer Service, toll free, at 800 969-5561 for the
Authorized Service Center closest too you or visit our web site at
www.pearlabrasive.com. For technical questions, call – 800 969-5561.
RETURN MATERIALS POLICY
To expedite the service relative to the return of a product purchased through PEARL, please observe
the following:
NOTE: When returning all items, they must have been purchased within the previous twelve (12) months.
• Have the Model Number of the saw
• Have the Serial Number of the saw
• Have the location of where the saw was purchased
• Have the date when the saw was purchased
• Contact Customer Service for approval to return the item(s)
• Obtain a Returned Goods Number (RGA) authorizing the return
• Follow the packaging instructions in the following section
• Ensure your item(s) are prepaid to the destination
For returned items, call toll free to – 800 969-5561 and ask for Customer Service. For technical ques-
tions, call – 800 969-5561.
PACKAGING INSTRUCTIONS
• Remove the Support Angle Assembly
• Dry the Floor Scraper before shipping
• When packing, include the following: PA1FS Floor Scraper, nose weight and handle.
• Package the unit in its original container or one of comparable size (do not ship the unit partially
exposed)
• Ensure all parts are secured in the packaging to prevent moving
PA1FS FLOOR SCAPER
ORDERING & RETURN INSTRUCTIONS
Содержание PA1FS
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