5-2
Troubleshooting
Problem Action
Light/heavy
printing or voids in
printing.
♦
Clean the printhead.
♦
Check or recharge the
battery. See “Charging the
Battery” in Chapter 1 for
more information.
♦
Your System Administrator
may need to adjust the print
contrast. Refer to the
Programmer's Manual
for
more information.
♦
Open and then close the
supply door evenly. If both
sides of the supply door are
not completely closed,
uneven printing may occur.
Red or Orange
(Error) LED is on.
♦
Check or load supply.
♦
Error reading magnetic
card’s data.
♦
The printer’s duty cycle may
be exceeded. In high
temperature environments,
pause the printer for one
minute after every four
inches printed. If the duty
cycle is exceeded, the
printer may not print all of
the information that was sent
to it.
NOTE:
This is not a continuous
batch printer.
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