Troubleshooting
5-1
T R O U B L E S H O O T I N G
If you cannot fix a problem, call Technical Support.
Problem Action
Does not feed or
has a paper jam.
Remove any jammed supplies.
Reload supplies.
Does not print.
♦
Check or replace the
printer’s battery.
♦
Your data stream may
include a query for the
battery voltage. Refer to the
Programmer's Manual
for
more information.
♦
Make sure the supplies are
loaded correctly and not
upside down.
♦
Open and then close the
supply door evenly. If both
sides of the supply door are
not completely closed,
uneven printing may occur.
♦
Verify communications
between the host and printer.
See your System
Administrator.
♦
The printer’s duty cycle may
be exceeded. In high
temperature environments,
pause the printer for one
minute after every four
inches printed. If the duty
cycle is exceeded, the
printer may not print all of
the information that was sent
to it.
NOTE:
This is not a continuous
batch printer.
5
Содержание 9430R
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