Paul Wegener PWBlogg, Руководство по эксплуатации, Страница: 13 / 16

13
6 Troubleshooting
Operating manual of data acquisition system PWBlogg
Problem Measure
Software reports:
„No modules found!“
Check the following:
• whether the correct interface has been chosen
• whether the cable to data logger and PC is connected properly
• A defective accumulator can not be charged, not even by mains adapter. The data
logger can not be connected without power supply! In this case, have the accumula-
ter replaced by manufacturer.
No data stored in controller Check, whether:
• a preset start time has been reached
• all transducers and cables are functional
Have checked by manufacturer, whether:
• accumulator is functional
• moisture has been intruded into the data logger
Accumulator is low Have it replaced by manufacturer
Password forgotten Read out performance data, send reading file to manufacturer
Software does not read
performance data comple-
tely or reports errors when
reading out the data
Check, whether:
• the PC data cable is properly connected
Have checked by manufacturer, whether:
• moisture is intruded in the data logger
• accumulator of the data logger is functional
Connect it directly again (menu item „module/connect“) and start reading performance
data again.
Modern computers have power management functions. During shutdown of hard disk
or change into standby mode the CPU can be busy temporarily, so that it „oversleeps“
the sent characters. This leads to abort of reading out. If necessary, extend periods for
activating standby functions or switch off the power management.