Patton electronics SMARTNODE 4552 Скачать руководство пользователя страница 37

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Chapter 5

Contacting Patton for assistance

Chapter contents

Introduction

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Contact information

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Patton support headquarters in the USA

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Alternate Patton support for Europe, Middle East, and Africa (EMEA)

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Содержание SMARTNODE 4552

Страница 1: ...way Router Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 13216U1 001 Rev E Part Number 07MD4552 GS Revised October 22 2008 For Quick For Quick ...

Страница 2: ...ment is furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End user license agreement on page 63 or go to www patton com Patton Electronics warrants all SmartNode router components to be free from defects and will at our option repair or replace the product should it fail within one year from the fi...

Страница 3: ...ns overview 19 3 SmartNode installation 22 4 Initial configuration 29 5 Contacting Patton for assistance 37 A Compliance information 40 B Specifications 42 C Cabling 47 D Port pin outs 50 E SmartNode 4552 4562 factory configuration 53 F End user license agreement 63 ...

Страница 4: ...n 20 Application Multi service ISDN Internet telephony IAD 20 Application ISDN home or telecommuter connectivity 21 3 SmartNode installation 22 Planning the installation 23 Site log 23 Network information 23 Network Diagram 23 IP related information 24 Software tools 24 Power source 24 Location and mounting requirements 24 Installing the gateway router 24 Placing the SmartNode 24 Installing cables...

Страница 5: ...rchandise Authorizations RMAs 38 Warranty coverage 38 Out of warranty service 39 Returns for credit 39 Return for credit policy 39 RMA numbers 39 Shipping instructions 39 A Compliance information 40 Radio and TV interference 41 CE notice 41 ISDN compliance 41 B Specifications 42 DSP 43 Voice connectivity 43 Data connectivity 43 Voice processing signalling dependent 43 Fax and modem support 44 Voic...

Страница 6: ...hernet 51 ISDN BRI 0 1 Phone NT Net port 51 ISDN BRI 0 0 Line TE Usr port 52 E SmartNode 4552 4562 factory configuration 53 Introduction 54 F End user license agreement 63 End User License Agreement 64 1 Definitions 64 2 Title 64 3 Term 64 4 Grant of License 64 5 Warranty 64 6 Termination 65 7 Other licenses 65 ...

Страница 7: ...nel LEDs 26 7 Model 4552 external 40 VDC power supply 28 8 Displaying the Network Connections window 31 9 Displaying the Internet Properties TCP IP Properties window 31 10 Connecting the SmartNode to the network 32 11 Using a web browser to access the SmartNode configuration interface 32 12 Login window 33 13 Main GUI elements 34 14 WAN page 35 15 Typical Ethernet straight through cable diagram 48...

Страница 8: ...2 2 Rear panel ports 15 3 SmartNode 4552 4562 LED definitions 16 4 Sample site log entries 23 5 PM BRI EXT S Bus 40V power supply 27 6 SmartNode weight and maximum power specifications 46 7 RJ 45 socket 51 8 RJ 45 socket 51 9 RJ 45 socket 52 ...

Страница 9: ...er 3 on page 22 provides hardware installation procedures Chapter 4 on page 29 provides initial procedures for configuring the SmartNode router Chapter 5 on page 37 contains information on contacting Patton technical support for assistance Appendix A on page 40contains compliance information for the SmartNode Appendix B on page 42 contains specifications for the routers Appendix C on page 47 provi...

Страница 10: ...rty damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock The alert symbol and WARNING heading indicate a potential safety hazard Strictly follow the warning instructions to avoid personal injury The shock hazard symbol and WARNING heading indicate a potential electric shock h...

Страница 11: ...e unit to direct sunlight and other heat sources Protect the unit from moisture vapors and corrosive liquids Do not work on the system or connect or disconnect cables during periods of lightning activity Before opening the chassis disconnect the telephone network cables to avoid contact with telephone line voltages Ultimate disposal of this equipment must be handled according to all applicable nat...

Страница 12: ... italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows Garamond bold type Indicates the names of command buttons that execute an action Angle brackets indicate function and keyboard keys such as SHIFT CTRL C...

Страница 13: ...13 Chapter 1 General information Chapter contents SmartNode 4552 4562 overview 14 SmartNode 4552 4562 rear panel 15 SmartNode 4552 4562 front panel 16 ...

Страница 14: ...he SmartNode 4552 4562 is equipped with a 10 100Base T Ethernet WAN port and an integrated 4 port 10 100Base T Ethernet switch The SmartNode 4552 4562 Gateway Router performs the following major functions Two channels of Voice over IP and local voice switching via 2 ISDN BRI S0 ports one NT port for connec tion to ISDN terminal equipment and one TE port for connection to the ISDN network switch A ...

Страница 15: ...T Point to point or point to multipoint configurable Phone BRI 0 1 ISDN BRI NT Net port RJ 45 S0 S T interface see figure 2 connects the unit to an ISDN phone or PBX trunk port Point to point or point to multipoint configurable 5V DC 1 0A The Model 4552 has a 5V DC power input see figure 2 Reset The reset button see figure 2 has three functions Restart the unit with the current startup configurati...

Страница 16: ...ed Flashes once per second during boot startup VoIP Link On indicates the gateway is registered to an H 323 gatekeeper SIP server or in the case of direct routing has at least one active VoIP connection Off indicates the unit is not configured or registered or has no active direct routed VoIP connection Flashing green indicates that the unit is attempting to register or has failed to register BRI ...

Страница 17: ...SmartNode 4552 4562 overview 17 SmartNode 4552 4562 Getting Started Guide 1 General information ...

Страница 18: ...SmartNode 4552 4562 overview 18 SmartNode 4552 4562 Getting Started Guide 1 General information ...

Страница 19: ...19 Chapter 2 Applications overview Chapter contents Introduction 20 Application Multi service ISDN Internet telephony IAD 20 Application ISDN home or telecommuter connectivity 21 ...

Страница 20: ...N BRI ports can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal Phone or PBX see figure 4 Using individually configurable routing tables an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider ISTP Inbound calls from the Internet and the PSTN can ring the same phone Figure ...

Страница 21: ...figure 5 Along with the access to the corporate ISDN PBX the SmartNode provides Inter net access and VPN connectivity to the main office In this configuration the remote user will appear to be local and can take advantage of services available to local telephony and LAN users such as file server access station to station dialing outside trunk access and voice mail Additionally the home user can ta...

Страница 22: ...rmation 24 Software tools 24 Power source 24 Location and mounting requirements 24 Installing the gateway router 24 Placing the SmartNode 24 Installing cables 25 Connecting ISDN terminals and NT to the SmartNode s ISDN BRI ports 25 Connecting the 10 100Base T Ethernet LAN and WAN cables 25 Connecting the power supply 26 External S Bus power supply 27 ...

Страница 23: ... do not already keep such a log Site log entries should include information such as listed in table 4 Network information Network connection considerations that you should take into account for planning are provided for several types of network interfaces are described in the following sections Network Diagram Draw a network overview diagram that displays all neighboring IP nodes connected element...

Страница 24: ...ualified professional test the power Patton recommends that you include an uninterruptible power supply UPS in the installation to ensure that VoIP service is not impaired if the power fails Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chas...

Страница 25: ...e or PBX Note If there is no ISDN network termination in the installation and you require S Bus line power for the connected terminals you can install an S Bus Phantom Power Supply on port BRI 0 0 Patton part number SN PM BRI EXT 230 EU The SmartNode does not require S bus line power to function For details on the BRI port pinout and ISDN cables refer to Appendix C Cabling on page 47 and Appendix ...

Страница 26: ...ded with your router is compatible with local standards If it is not refer to Contacting Patton for assistance on page 37 to find out how to replace it with a compatible power cord 3 Connect the male end of the AC power supply power cord to an appropriate AC power outlet Figure 6 Router front panel LEDs 4 Verify that the green Power LED is lit see figure 6 The external router power supply automati...

Страница 27: ...s fed through to the other BRI port If line power is not available from the NT but required for connected terminals the PM BRI EXT S Bus Phantom power supply can be used Table 5 PM BRI EXT S Bus 40V power supply Item Phantom Power Supply PM BRI EXT Voltage Specifications Input 230VAC Output 40VDC If you use a Phantom power supply other than that supplied by Patton Electronics Co you must ensure th...

Страница 28: ...tNode 4552 4562 Getting Started Guide 3 SmartNode installation Figure 7 Model 4552 external 40 VDC power supply Congratulations you have finished installing the SmartNode Gateway Router Now go to chapter 4 Initial configuration on page 29 ...

Страница 29: ...Chapter contents Introduction 30 Power up the SmartNode 30 Set your PC to DHCP 30 Connect the PC to the SmartNode LAN Port 32 Open the configuration interface 32 Get Started 33 Accessing the Internet 35 Connecting a PC and logging in 35 ...

Страница 30: ...f the different elements you can or need to configure For detailed information on all configuration parameters refer to the SmartWare software configuration guide The SmartNode has a built in DHCP Server which allows an automatic IP connection with a connected PC To prepare the connection you need to configure the PC to use DHCP The following paragraphs show how to do this on Windows For other ope...

Страница 31: ...9 Displaying the Internet Properties TCP IP Properties window 2 Double click on Local Area Connection and click on Properties to open the Internet Protocol TCP IP Properties window see figure 9 3 Select Obtain an IP address automatically and Obtain DNS server address automatically options 4 Click OK to save changes and close the properties windows ...

Страница 32: ...to the network Open the configuration interface 1 Once IP connectivity is established use a web browser to get access to the SmartNode configuration inter face Enter smart node in the address bar to get started see figure 11 Figure 11 Using a web browser to access the SmartNode configuration interface Note Alternatively you may enter the SmartNode s factory default IP address of 192 168 1 1 2 The ...

Страница 33: ...u get to the SmartNode home page and you can configure your device You will be presented the following home page which contains buttons to store the current configuration state reload the device and restore to factory defaults The home page also shows some system information You can always go back to the home page by clicking Home in the navigation bar ...

Страница 34: ...plays the location and element currently presented in the main area The rest of the page displays the configuration and status information for the different features of the SmartNode Figure 13 Main GUI elements During the whole configuration process all your changes are only applied that is saved in volatile memory RAM To store the settings in non volatile memory i e make them survive power failur...

Страница 35: ...atically from a DHCP server Use this option when connecting the SmartNode to a DSL router a cable modem or to a company LAN with a DHCP server This is the factory default configuration so no For each box containing an Apply button fill in the required fields and press apply once The settings are applied immediately after the button is pressed If there are several boxes with an Apply but ton on one...

Страница 36: ...he new configuration Default Gateway This is the IP address of the upstream router Click on the Apply icon to apply the new configuration DNS DynDNS In the Configuration Menu go to DNS DynDNS Enter the IP addresses of the DNS servers and Apply the new settings Figure 14 on page 35 shows the third case User Defined Address configuration of connectivity parameters In this example the SmartNode s WAN...

Страница 37: ...on support headquarters in the USA 38 Alternate Patton support for Europe Middle East and Africa EMEA 38 Warranty Service and Returned Merchandise Authorizations RMAs 38 Warranty coverage 38 Out of warranty service 39 Returns for credit 39 Return for credit policy 39 RMA numbers 39 Shipping instructions 39 ...

Страница 38: ... 1007 Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 Fax 41 0 31 985...

Страница 39: ...it will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following Completing a request on the RMA Request page in the Support sectio...

Страница 40: ...40 Appendix A Compliance information Chapter contents Radio and TV interference 41 CE notice 41 ISDN compliance 41 ...

Страница 41: ...ed by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver are on different branches CE notice We certify that the apparatus ide...

Страница 42: ...y 43 Voice processing signalling dependent 43 Fax and modem support 44 Voice signalling 44 Voice routing session router 44 IP services 44 Management 45 Operating environment 45 Operating temperature 45 Operating humidity 45 System 45 Compliance 45 Dimensions 46 Weight and power dissipation 46 ...

Страница 43: ...etween Line and Phone ports Data connectivity 10 100Base TX Ethernet WAN port 4 port 10 100Base TX Ethernet LAN switch All ports full duplex autosensing auto MDX Voice processing signalling dependent 2 full duplex channels of Voice CODECS G 711 A Law µ Law 64 kbps G 726 ADPCM 40 32 24 16 kbps G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps Transparent ISDN data G 168 echo cancellation DTMF detection and ge...

Страница 44: ...le progress tones Voice routing session router Local switching hairpinning Interface huntgroups Call Distribution groups Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information elements IEs of the ISDN setup Wildcard and regular expression matching Number manipulation functions Replace numbers Add remove digits Patte...

Страница 45: ...al license keys Note The SmartNode 4562 is loaded with the VPN license from the factory Management Industry standard CLI with remote Telnet access HTTP web management and firmware loading TFTP configuration firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Operating environment Operating temperature 32 104 F 0 40 C Operating humidity 5 80 non condensing Sy...

Страница 46: ...Part 15 Class B TBR 3 ETSI ISDN compliance Dimensions 7 3W x 1 6H x 6 1D in 18 5H x 4 1W x 15 5D cm Weight and power dissipation See table 6 Table 6 SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation SN4552 SN4562 30 5 oz 500 g 5W ...

Страница 47: ...47 Appendix C Cabling Chapter contents Introduction 48 Ethernet 48 ISDN BRI 49 ...

Страница 48: ...cards to the existing network infrastructure and to third party products Ethernet Ethernet devices 10Base T 100Base T are connected to the SmartNode over a cable with RJ 45 plugs All Ethernet ports on the SN4552 SN4562 are Auto MDX and use any straight or crossover cable to connect to hubs switches PCs or other devices Figure 15 Typical Ethernet straight through cable diagram ...

Страница 49: ...e C Cabling ISDN BRI The ISDN ports are connected to ISDN terminals Phones PBXs or an ISDN NT using cables terminated with RJ 45 connectors Use straight though cables to connect to the S T port of your NT or phones PBX Figure 16 Connecting an ISDN device ...

Страница 50: ...50 Appendix D Port pin outs Chapter contents Introduction 51 Ethernet 51 ISDN BRI 0 1 Phone NT Net port 51 ISDN BRI 0 0 Line TE Usr port 52 ...

Страница 51: ... used Note All pins between the Phone and Line ports are connected during power failure Fallback relay operation When the unit is not powered the fallback relay connects pins 3 4 5 and 6 of the net and the user ports fallback together This enables you to place calls to the PSTN even if the unit is powered down Line power applied to the Line port is fed through to the Phone port at all times and in...

Страница 52: ...ed Guide D Port pin outs ISDN BRI 0 0 Line TE Usr port The BRI Line port uses an 8 pin RJ 45 connector the pinout is shown in table 8 Note All pins between the Phone and Line ports are connected during power failure Table 9 RJ 45 socket Pin Signal 3 Rx 4 Tx 5 Tx 6 Rx ...

Страница 53: ...53 Appendix E SmartNode 4552 4562 factory configuration Chapter contents Introduction 54 ...

Страница 54: ...ILDxxxxx SIP 2005 08 25T00 00 00 Factory configuration file gui type basic dns relay webserver port 80 language en sntp client sntp client server primary 129 132 2 21 port 123 version 4 profile acl ACL_WAN_PERMIT_ALL_MGMT permit 1 ip any any profile acl ACL_WAN_PERMIT_SEL_MGMT deny 1 tcp any any eq 23 deny 2 tcp any any eq 80 deny 3 udp any any eq 161 permit 4 ip any any profile acl ACL_WAN_BLOCK_...

Страница 55: ...ervice policy SP_WAN_OUT rate limit 100000 header length 18 voice margin 0 source traffic class local voice priority source traffic class default priority profile service policy SP_WAN_IN rate limit 100000 header length 18 voice margin 200 source traffic class local voice priority source traffic class default queue limit 4 profile napt NAPT_WAN profile call progress tone US_DIAL_TONE play 1 0 350 ...

Страница 56: ...0 24 620 24 pause 2 250 profile tone set Europe profile tone set UnitedStates map call progress tone dial tone US_DIAL_TONE map call progress tone ringback tone US_RB_TONE map call progress tone busy tone US_BUSY_TONE map call progress tone release tone US_BUSY_TONE map call progress tone congestion tone US_CONGESTION_TONE profile voip VOIP codec 1 g729 rx length 20 tx length 20 codec 2 g711alaw64...

Страница 57: ...main name patton com domain name server 1 192 168 1 1 context ip router interface IF_IP_WAN ipaddress dhcp use profile acl ACL_WAN_PERMIT_ALL_MGMT in use profile service policy SP_WAN_IN in use profile service policy SP_WAN_OUT out use profile napt NAPT_WAN tcp adjust mss rx 582 tcp adjust mss tx 1440 interface IF_IP_LAN ipaddress 192 168 1 1 255 255 255 0 icmp router discovery context ip router d...

Страница 58: ... table called e164 RT_NR_BLOCKING route default dest table RT_CALL_ROUTING MT_SET_CNPN routing table called e164 RT_CALL_ROUTING route default dest service SER_HG_PSTN_FALLBACK routing table called e164 RT_INCOMING route default dest interface IF_S0_01 MT_NR_TRANSLATION mapping table called e164 to called e164 MT_SPEED_DIAL mapping table calling e164 to calling e164 MT_SET_CNPN mapping table calle...

Страница 59: ...te call dest table RT_INCOMING use profile voip VOIP service hunt group SER_HG_PSTN_FALLBACK timeout 6 drop cause normal unspecified drop cause no circuit channel available drop cause network out of order drop cause temporary failure drop cause switching equipment congestion drop cause access info discarded drop cause circuit channel not available drop cause resources unavailable drop cause no rou...

Страница 60: ...witch no shutdown gateway sip GW_SIP bind interface IF_IP_WAN router service default gateway sip GW_SIP no shutdown port ethernet 0 0 bind interface IF_IP_WAN router pppoe session SES_PPPOE bind subscriber SUB_PPPOE shutdown port ethernet 0 0 no shutdown port ethernet 0 1 bind interface IF_IP_LAN router no shutdown ...

Страница 61: ...port bri 0 0 clock auto encapsulation q921 q921 protocol pmp uni side auto encapsulation q931 q931 protocol dss1 uni side user encapsulation cc isdn bind interface IF_S0_00 switch port bri 0 0 no shutdown port bri 0 1 clock auto encapsulation q921 q921 protocol pmp uni side auto encapsulation q931 q931 ...

Страница 62: ...troduction 62 SmartNode 4552 4562 Getting Started Guide E SmartNode 4552 4562 factory configuration protocol dss1 uni side net encapsulation cc isdn bind interface IF_S0_01 switch port bri 0 1 no shutdown ...

Страница 63: ...63 Appendix F End user license agreement Chapter contents End User License Agreement 64 1 Definitions 64 2 Title 64 3 Term 64 4 Grant of License 64 5 Warranty 64 6 Termination 65 7 Other licenses 65 ...

Страница 64: ...e Designated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first purchased or used or its temporary or permanent replacement C The End User is prohibited from disassembling decompiling reverse engineering or otherwise attempt ing to discover or disclose the Program...

Страница 65: ... terminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 64 C Upon termination for A or B above or the end of the Term End User is required to destroy all copies of the licensed Program s 7 Other licenses The Program may be subject to licenses extended by third parties Accordingly Patton Electronics Company licenses the Programs subject to the ...

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