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6 • Contacting Patton for assistance

Model 4520 & 4110 Series Getting Started Guide

Warranty Service and Returned Merchandise Authorizations (RMAs)

Return for credit policy

•

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

•

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

•

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

•

Completing a request on the RMA Request page in the Support section at

www.patton.com

•

By calling

+1 (301) 975-1007

and speaking to a Technical Support Engineer

•

By sending an e-mail to

[email protected]

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.

Содержание SmartNode 4520 Series

Страница 1: ...s VoIP Gateway Routers Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 132021U Rev F Part Number 07MD452...

Страница 2: ...rms of such license Patton Electronics warrants all SmartNode router components to be free from defects and will at our option repair or replace the product should it fail within one year from the fir...

Страница 3: ...r 20 Ports descriptions 22 2 Applications overview 25 Introduction 27 Applications for SmartNode 4110 Series 27 SIP and H 323 terminal and PSTN gateways 27 Application Analog line extension over IP 28...

Страница 4: ...rial interface 48 Login 49 Changing the IP address 49 2 Connect the SmartNode to the network 50 3 Load configuration 50 Additional information 51 5 LEDs status and monitoring 53 Status LEDs 55 6 Conta...

Страница 5: ...rsion 68 B Cabling 69 Introduction 71 Serial console 71 Ethernet 10Base T and 100Base T 72 Analog FXS 73 Analog FXO 74 C Port pin outs 75 Introduction 77 Console port 77 Ethernet 10Base T and 100Base...

Страница 6: ...Contents Model 4520 4110 Series Getting Started Guide 6...

Страница 7: ...ving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver...

Страница 8: ...Compliance information Model 4520 4110 Series Getting Started Guide 8...

Страница 9: ...uick start hardware installation procedures Chapter 4 on page 45 describes getting started with the SmartNode router Chapter 5 on page 53 contains definitions for the LED status indicators Chapter 6 o...

Страница 10: ...rning instructions to avoid personal injury The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by e...

Страница 11: ...voltages Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations Electrostatic Discharge ESD can damage equipment and impair electrical circuitry...

Страница 12: ...italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futur...

Страница 13: ...13 Chapter 1 General information Chapter contents SmartNode Series VoIP routers overview 15 SmartNode 4520 Series router 16 Ports descriptions 18 SmartNode 4110 Series router 20 Ports descriptions 22...

Страница 14: ...1 General information Model 4520 4110 Series Getting Started Guide 14...

Страница 15: ...ony plus Internet access routing VPN and firewall functions and extensive Quality of Service QoS functions The SmartNode 4110 Series Media Gateways equipped with a single 10 100Base T Ethernet port th...

Страница 16: ...that support two to eight VoIP calls and vari ous combinations of FXS and FXO ports see figure 2 Figure 2 Examples of SN4520 Series rear panels The following base models each equipped with two 10 100...

Страница 17: ...ts JO stands for FXO ports UI stands for integrated universal input power supply see figure 3 EUI stands for external universal input power supply see figure 3 For example the model code SN4526 4JS2JO...

Страница 18: ...inking so the unit will enter bootloader mode Table 2 Rear panel ports Port Location Description 10 100 Ethernet ETH 0 0 ETH 0 1 Rear panel RJ 45 connectors see figure 16 on page 39 that connect the r...

Страница 19: ...oIP routers overview 19 Model 4520 4110 Series Getting Started Guide 1 General information Figure 4 SmartNode 4520 Series front panels Note For LED descriptions refer to chapter 5 LEDs status and moni...

Страница 20: ...eways that support two to eight VoIP calls and various com binations of FXS and FXO ports see figure 5 Figure 5 Examples of SN4110 Series rear panels The following base models each equipped with one 1...

Страница 21: ...ts JO stands for FXO ports UI stands for integrated universal input power supply see figure 6 EUI stands for external universal input power supply see figure 6 For example the model code SN4116 4JS2JO...

Страница 22: ...the Power LED starts blinking so the unit will enter bootloader mode Table 3 Rear panel ports Port Location Description 10 100 Ethernet ETH 0 0 Rear panel RJ 45 connector see figure 5 on page 20 that...

Страница 23: ...oIP routers overview 23 Model 4520 4110 Series Getting Started Guide 1 General information Figure 7 SmartNode 4110 Series front panels Note For LED descriptions refer to chapter 5 LEDs status and moni...

Страница 24: ...1 General information Model 4520 4110 Series Getting Started Guide 24 SmartNode Series VoIP routers overview...

Страница 25: ...tion Analog line extension over IP 28 Application ITSP dial in access 28 Application Private line automatic ringdown PLAR 29 Application Enterprise campus BRI to FXS telephony extension 29 Application...

Страница 26: ...2 Applications overview Model 4520 4110 Series Getting Started Guide 26...

Страница 27: ...ation information for the applications can be found on the CD ROM that was included with your SmartNode device or online from the Patton webserver Applications for SmartNode 4110 Series The SmartNode...

Страница 28: ...erver providing IVR announcements PIN checking and accounting for the calls Figure 10 ITSP dial in access Co ns ole Vo IP Ga tewa y Ro ut er To IP In te gr at ed Ac ce ss De vice Smar tN ode 45 24 Li...

Страница 29: ...estals In this applica tion when one handset is picked up the remote handset immediately begins ringing When the remote handset is picked up the speech path is completed The end to end link supports v...

Страница 30: ...dialing DTMF relay or a call attendant DID is not available when using a SmartNode FXS port connected to a PBX FXO port Figure 13 Toll bypass Applications for SmartNode 4520 Series SmartNode 4520 Ser...

Страница 31: ...ke advantage of services available to local telephony and LAN users such as file server access station to station dialing outside trunk access and voice mail Additionally the home user can take advant...

Страница 32: ...e same telephone handset see figure 15 Using individually con figurable routing tables an outbound call can be directed to the local PSTN connection or to an Internet tele phony service provider ISTP...

Страница 33: ...ork Diagram 37 IP related information 37 Software tools 37 Power source 37 Location and mounting requirements 38 Installing the gateway router 38 Mounting the gateway router 38 Connecting cables 38 In...

Страница 34: ...3 Hardware installation Model 4520 4110 Series Getting Started Guide 34...

Страница 35: ...defined by the applicable local and international regulations Ensure that your site is properly prepared before beginning installation Before installing the gateway router device the following tasks...

Страница 36: ...cklist in your site log Table 4 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Insta...

Страница 37: ...thernet LAN and WAN ports IP addresses of central H 323 Gatekeeper if used IP addresses of central PSTN Gateway for H 323 and or ISoIP based calls IP addresses of central TFTP Server used for configur...

Страница 38: ...h installing the SmartNode go to chapter 4 Getting started with the SmartNode on page 45 Mounting the gateway router Place the router on a desktop or similar sturdy flat surface that offers easy acces...

Страница 39: ...the back of the router The FXS interfaces are connected to analog devices via cables see figure 17 terminated with RJ 11 connectors see figure 19 and table 6 on page 40 for pin out information The FXO...

Страница 40: ...10 Series Getting Started Guide 40 Installing the gateway router Figure 18 Analog FXO connection Figure 19 RJ 11 pinout diagram Table 6 RJ 11 socket Pin Signal 3 Ring 4 Tip 10 100 Ethern et ETH 0 0 ET...

Страница 41: ...t through wired cable see figure 20 on page 41 Ethernet devices 10Base T or 100Base T are connected to the SmartNode s Ether net ports see table 7 for port pin out listing via a cable terminated with...

Страница 42: ...3 Hardware installation Model 4520 4110 Series Getting Started Guide 42 Installing the gateway router Figure 21 Connecting to a host cross over cable required for SmartNode 4110 Series only...

Страница 43: ...upply connector see figure 22 2 Insert the female end of the power cord into the internal power supply connector see figure 22 Figure 22 Power connector location on rear panel 3 Verify that the AC pow...

Страница 44: ...teway router Figure 23 Router front panel LEDs and Console port locations SmartNode 4524 shown 5 Verify that the green Power LED is lit see figure 23 Congratulations you have finished installing the S...

Страница 45: ...tents Introduction 47 1 Configure IP address 48 Power connection and default configuration 48 Connect with the serial interface 48 Login 49 Changing the IP address 49 2 Connect the SmartNode to the ne...

Страница 46: ...4 Getting started with the SmartNode Model 4520 4110 Series Getting Started Guide 46...

Страница 47: ...guration Patton SmartNodes can be used for a wide variety of IP based network applications To support and ease the configuration of the SmartNodes configuration templates for the most important applic...

Страница 48: ...s and network masks Connect with the serial interface The Console port is wired as an EIA 561 RS 232 port Use the included Model 16F 561 adapter and cable see figure 25 between the SmartNode s Console...

Страница 49: ...ext IP mode to configure an IP interface 172 16 40 1 cfg context ip router 172 16 40 1 ctx ip router Now you can set your IP address and network mask for the interface eth0 Within this example a class...

Страница 50: ...side your local LAN you will need to configure the default gateway 3 Load configuration Download a configuration note to your PC from the support page of Patton s Inalp web server http www inalp ch en...

Страница 51: ...cel yes The system is going down Additional information For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the Software Configuration Guid...

Страница 52: ...4 Getting started with the SmartNode Model 4520 4110 Series Getting Started Guide 52 Additional information...

Страница 53: ...53 Chapter 5 LEDs status and monitoring Chapter contents Status LEDs 55...

Страница 54: ...5 LEDs status and monitoring Model 4520 4110 Series Getting Started Guide 54...

Страница 55: ...nitoring Status LEDs This chapter describes SmartNode gateway router front panel LEDs Figure 27 shows SmartNode 4520 Series LEDs figure 28 on page 56 shows SmartNode 4110 Series LEDs LED definitions a...

Страница 56: ...5 LEDs status and monitoring Model 4520 4110 Series Getting Started Guide 56 Status LEDs Figure 28 Examples of SN4110 Series front panels...

Страница 57: ...eway con troller associated to a remote unit or has an active VoIP connection Off indicates the unit is not configured or registered and has no active VoIP connection Flashing green indicates that the...

Страница 58: ...5 LEDs status and monitoring Model 4520 4110 Series Getting Started Guide 58 Status LEDs...

Страница 59: ...r contents Introduction 61 Contact information 61 Warranty Service and Returned Merchandise Authorizations RMAs 61 Warranty coverage 61 Out of warranty service 61 Returns for credit 61 Return for cred...

Страница 60: ...6 Contacting Patton for assistance Model 4520 4110 Series Getting Started Guide 60...

Страница 61: ...d before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed w...

Страница 62: ...ting a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1007 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All re...

Страница 63: ...alling dependent 65 Fax and modem support 65 Voice signalling 66 Voice routing session router 66 IP services 66 Management 67 Operating environment 67 Operating temperature 67 Operating humidity 67 Sy...

Страница 64: ...A Specifications Model 4520 4110 Series Getting Started Guide 64...

Страница 65: ...utosensing Ethernet RJ 45 Voice processing signalling dependent Voice codes G 711 A Law Law 64 kbps G 726 ADPCM 40 32 24 16 kpbs G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps Transparent pass through G 168 e...

Страница 66: ...e tunneling ISDN speech audio and data Fax Gr 4 UDI 64 RDI 64 Voice routing session router Local switching Interface huntgroups Routing Criteria Interface Calling called party number Time of day day o...

Страница 67: ...NMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Java Applet HPOV Integration with NNM Operating environment Operating temperature 32 104 F 0 40 C Operating humidity 5 80 non...

Страница 68: ...n agency approved external SELV source which provides reinforced insulation from the AC mains power and where the DC connector is the disconnect device The source must have a rating of 12 VDC 1 25 A T...

Страница 69: ...69 Appendix B Cabling Chapter contents Introduction 71 Serial console 71 Ethernet 10Base T and 100Base T 72 Analog FXS 73 Analog FXO 74...

Страница 70: ...B Cabling Model 4520 4110 Series Getting Started Guide 70...

Страница 71: ...products Serial console The SmartNode can be connected to a serial terminal over its serial console port as depicted in figure 29 Figure 29 Connecting a serial terminal Note See section Console port o...

Страница 72: ...nected to the SmartNode over a cable with RJ 45 plugs Use a cross over cable to a host or a straight cable to a hub See figure 30 host and figure 31 on page 73 hub for the different connections Note T...

Страница 73: ...t through Analog FXS Applicable to SmartNodes equipped with FXS ports The FXS ports are connected to analog terminals phones fax machines answering machines via cables terminated with RJ 11 connectors...

Страница 74: ...RJ 11 connectors see section FXO port on page 78 for details on port pinouts Note The phone line socket connector type and pinout available from the public network vary from country to country Refer...

Страница 75: ...75 Appendix C Port pin outs Chapter contents Introduction 77 Console port 77 Ethernet 10Base T and 100Base T port 77 FXS port 77 FXO port 78...

Страница 76: ...C Port pin outs Model 4520 4110 Series Getting Started Guide 76...

Страница 77: ...IA 561 RJ 45 8 pin port Note Pins not listed are not used Ethernet 10Base T and 100Base T port Note Pins not listed are not used FXS port The FXS ports use an RJ 11 connector with 6 positions The midl...

Страница 78: ...Getting Started Guide 78 FXO port FXO port The FXO ports use an RJ 11 connector with 6 positions The midle two positions 3 and 4 are used according to table 13 Note Pins not listed are not used Table...

Страница 79: ...79 Appendix D SmartNode 4110 Series factory configuration Chapter contents Introduction 81...

Страница 80: ...D SmartNode 4110 Series factory configuration Model 4520 4110 Series Getting Started Guide 80...

Страница 81: ...de 4110 Series devices are as follows 4110 Series Factory configuration file sntp client sntp client server primary 129 132 2 21 port 123 version 4 system ic voice 0 low bitrate codec g729 context ip...

Страница 82: ...D SmartNode 4110 Series factory configuration Model 4520 4110 Series Getting Started Guide 82 Introduction...

Страница 83: ...83 Appendix E SmartNode 4520 Series factory configuration Chapter contents Introduction 85...

Страница 84: ...E SmartNode 4520 Series factory configuration Model 4520 4110 Series Getting Started Guide 84...

Страница 85: ...ile dhcp server DHCP network 192 168 1 0 255 255 255 0 include 1 192 168 1 10 192 168 1 99 lease 2 hours default router 1 192 168 1 1 domain name server 1 192 168 1 1 context ip router interface eth0...

Страница 86: ...E SmartNode 4520 Series factory configuration Model 4520 4110 Series Getting Started Guide 86 Introduction...

Страница 87: ...87 Appendix F Installation checklist Chapter contents Introduction 89...

Страница 88: ...F Installation checklist Model 4520 4110 Series Getting Started Guide 88...

Страница 89: ...e log Table 14 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installation site pre...

Страница 90: ...F Installation checklist Model 4520 4110 Series Getting Started Guide 90 Introduction...

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