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Chapter 6

Troubleshooting

Chapter contents

Troubleshooting your system

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A. The NanoServ™ does not start

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B. BIOS Error Message

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C. “Operating System Not Found”

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Содержание NanoServ

Страница 1: ...System User Manual Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09407U2 001 Rev A Part Number 07M6070 UM Revised August 2 2...

Страница 2: ...ithout prior written permission of the fac tory Special Note To Users THE FACTORY PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSL...

Страница 3: ...install your NanoServ in wet locations To avoid electrical shock do not open the case Contact the factory offices for qualified personnel servicing Never touch un insulated terminals or wire unless yo...

Страница 4: ...ct or disconnect cables during periods of lightning activity In accordance with the requirements of council directive 2002 96 EC on Waste of Electrical and Electronic Equipment WEEE ensure that at end...

Страница 5: ...the power adaptor 18 4 BIOS 19 Reconfiguring the system 20 5 Taking Care Of Your NanoServ 21 Storing 22 Using cables for connection 23 Cleaning your NanoServ 23 6 Troubleshooting 24 Troubleshooting y...

Страница 6: ...ications 32 Compliance 33 EMC 33 Safety 33 Radio and TV interference 33 CE Declaration of Conformity 33 System Specifications 34 Technical Specifications 35 Model Numbers 36 C NanoServ System Connecto...

Страница 7: ...are not included in the system Table 1 Packing list Item Description Quantity 1 NanoServ system computer x1 2 Max 25 watts External Power Adaptor Vin 100 240VAC a 60 50Hz 1 0A Vout 5 0 5 25VDC 4A max...

Страница 8: ...8 Chapter 1 General Information Chapter contents NanoServ System Overview 8...

Страница 9: ...very little space on the corner of a table The NanoServ can also serve as an Internet Appliance that offers state of art design for networking com puting transaction and information transport applica...

Страница 10: ...10 Chapter 2 NanoServ System Overview Chapter contents Ultra Thin System Overview 10 Thin System Overview 11...

Страница 11: ...D LED flashes when the system is working Please do not turn off the system when HDD starts running Power Switch Depress the switch to turn on and turn off the system USB Port The USB port is for a con...

Страница 12: ...not turn off the system when HDD starts running Power Switch Depress the switch to turn on and turn off the system USB Port The USB port is for a connection to external devices with a USB interface k...

Страница 13: ...ntents Introduction 13 Connecting the monitor 13 Connecting the USB 13 Connecting to the USB Speaker Earphone and Internet Intranet 14 Connecting the keyboard and mouse 15 Connecting the Printer Port...

Страница 14: ...e Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage current anticipated temperature flammability and mechanical servicea...

Страница 15: ...lable on the back of the unit for connecting USB devices Connecting to the Internet Intranet There is an available RJ 45 10 100 Ethernet jack for connection to the hub of your intranet and via your se...

Страница 16: ...sition Click Press the left button once Double click Press the left button twice Right click Press the right button once When selecting most pro grams this action displays a shortcut menu Scroll wheel...

Страница 17: ...erv User Manual 3 Peripherals Connecting the Printer Port Table 6 Connecting the printer port Printer port The DB 25 printer port is available on the back of the thin system unit It is used for connec...

Страница 18: ...r switch supplies power to the NanoServ Table 7 Connecting the power adaptor Power Adaptor To use your NanoServ immediately use the supplied AC adapter as a power source See the diagram on the left Co...

Страница 19: ...19 Chapter 4 BIOS Chapter contents Reconfiguring the system 21...

Страница 20: ...configure the NanoServ depress or hit the Del key to enter your BIOS setup main menu 2 Select a setup from the menu 3 Press Esc to go back to the main menu 4 Move your cursor to Save Settings and Exit...

Страница 21: ...21 Chapter 5 Taking Care Of Your NanoServ Chapter contents Storing 21 Using cables for connection 22 Cleaning your NanoServ 22...

Страница 22: ...nternal buildup of heat Do not place your NanoServ near the wall behind the curtains or draperies or in between two books that block its venti lation slots Leave a space of at least 8 inches 20cm arou...

Страница 23: ...etergent solu tion Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as these may damage the finish of your NanoServ When a solid object falls or a liquid spill...

Страница 24: ...24 Chapter 6 Troubleshooting Chapter contents Troubleshooting your system 24 A The NanoServ does not start 24 B BIOS Error Message 24 C Operating System Not Found 25...

Страница 25: ...the power connection before pressing the power button Condensation may cause the NanoServ to malfunction for awhile If this happens do not use the NanoServ for at least one hour after the condensatio...

Страница 26: ...indows still does not start follow these steps to initialize the BIOS 1 Turn off the NanoServ 2 Remove any peripheral devices connected to the NanoServ 3 Restart the NanoServ 4 Press DEL to enter BIOS...

Страница 27: ...n support headquarters in the USA 34 Alternate Patton support for Europe Middle East and Africa EMEA 34 Warranty Service and Returned Merchandise Authorizations RMAs 34 Warranty coverage 34 Out of war...

Страница 28: ...3 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered with...

Страница 29: ...issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for rep...

Страница 30: ...30 Appendix A Factory Defaults Chapter contents BIOS Defaults 30 Fedora Core 5 Install Defaults 30...

Страница 31: ...ed on NanoServ Model 6075 1 Language English 2 Keyboard U S English 3 Partitioning 1 Ext3 partition at boot at 100MB set as primary partition 2 Swap partition at 1 5 times RAM 768MB min 3 Ext3 partiti...

Страница 32: ...ppendix B Specifications Chapter contents Compliance 32 EMC 32 Safety 32 Radio and TV interference 32 CE Declaration of Conformity 32 System Specifications 33 Technical Specifications 34 Model Numbers...

Страница 33: ...in a particular installation If the equipment causes interference to radio or television reception which can be determined by disconnecting the cables try to correct the interference by one or more o...

Страница 34: ...Keyboard Port PS 2 Mouse Port On Board IDE Bus Master Ultra DMA 66 operation Can connect to 2 IDE devices Peripheral 1 Printer port x1 support SPP EPP ECP module a 2 USB2 0 ports x2 3 Serial port x1...

Страница 35: ...front Display Chipset Integrated VIA Uni Chrome 2D 3D Graphics with MPEG2 Accelerator Display Memory 8 MB shared system memory Resolution CRT CRT mode 1280 x 1024 32 bpp 85Hz LCD Simultaneous mode 128...

Страница 36: ...umbers 36 NanoServ User Manual B Specifications Model Numbers Table 10 NanoServ Models NanoServ 6070 Series Model 6073 Ultra Thin System Disk less fan less Model 6075 Thin System Fan less with 40GB ha...

Страница 37: ...ndix C NanoServ System Connectors Chapter contents NanoServ System Connectors Summary 36 Rear Connectors Outline for the Ultra Thin System 36 Rear Connectors Outline for the Thin System 37 Pin Assignm...

Страница 38: ...or D Sub Connector 15 pin J4 USB1 Front USB 90 Type1 Connector 8 pin J5 USB Back USB Type1 Connector 6 pin J6 J7 PS 2 Keyboard Mouse Mini Din Connector 6P 6 pin J8 PRN Printer Box Header 13x2 2 0mm 25...

Страница 39: ...anual C NanoServ System Connectors Rear Connectors Outline for the Thin System Figure 9 Thin System rear connectors POWER SW DC IN 5V COM1 Power Supply Switch PS 2 Keyboard USB VGA Line Out DC Power J...

Страница 40: ...PMCLK 3 GND 4 KBDAT 5 PMDAT 6 SB5V 7 GND 8 GND 9 GND Table 13 J7 Mouse PS 2 Mouse 6 pin Mini Din Connector Pin Signal Name 1 PMCLK 2 NC 3 GND 4 PMDAT 5 NC 6 SB5V 7 GND 8 GND 9 GND Table 14 RJ 45 jack...

Страница 41: ...ype 1 Connector Vertical Type Pin Signal Name 1 VCC 2 USB0 3 USBO 4 GND 5 GGND 6 GGND 7 GGND 8 GGND Table 17 J3 VGA 15 pin D Sub Connector Pin Signal Name Pin Signal Name Pin Signal Name 1 MR 6 GND 11...

Страница 42: ...5 VREFOUT Table 20 J9 COM1 9pin D Sub Connector Pin Signal Name Pin Signal Name 1 DCD1 2 RXD1 3 TXD1 4 DTR1 5 GND 6 DSR1 7 RTS1 8 CTS1 9 RI1 Table 21 J5 USB USB2 For connection to external USB device...

Страница 43: ...Pin Assignments 43 NanoServ User Manual C NanoServ System Connectors Table 23 LEDS POWER ON OFF HDD R W LED Color State Green Power On Red HDD On Red Flashes HDD R W...

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