Partner SP-1000-C Скачать руководство пользователя страница 52

Страница: 52 / 72

C H A P T E R 4 L O C AT I N G T H E P R O B L E M

USB symptoms

Symptom

Corrective Procedure

•

USB device does not function

1. Check that the USB device is detected in Windows Device

Manager.

2. Reinstall the USB device driver.
3. Replace the mainboard.

Peripheral-device symptoms

Symptom

Corrective Procedure

•

USB ports do not work

•

COM ports do not work

1.  Reseat the I/O cable.
2.  Reinstall the drivers.
3.  Replace the mainboard.

Boot symptoms

Symptom

Corrective Procedure

•

System continually reboots on

power up

1. Restore the BIOS defaults.
2. Remove all I/O device drivers, then reinstall the drivers one

by one.

3.  Reseat the SATA cable.
4.  Reseat the memory card.
5.  Reseat the power adapter.
6.  Replace the mainboard.

Содержание SP-1000-C

Страница 1: ...POS Terminal SP 1000 C Service Manual...

Страница 2: ......

Страница 3: ...ipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is n...

Страница 4: ...Utility Chapter 3 Installing Drivers and Software This chapter provides information for installing drivers Chapter 4 Locating the Problem Refer to this chapter to locate the failing part or cause of t...

Страница 5: ...trol Sub Menu 13 LPC Control Sub Menu 14 SIO Control Sub Menu 15 H W Monitor Sub Menu 17 AMT Sub Menu 18 Keyboard Feature Sub Menu 19 Security Settings 20 Boot Settings 21 Exit Menu 22 CHAPTER 3 INSTA...

Страница 6: ...ELD REPLACEABLE UNITS FRUs 47 Safety and precautions 47 Before you begin 48 Replacing parts 48 MSR 49 Customer Display 49 HDD 50 SP 1000 C Panel 51 Panel Back Cover 52 Speaker 53 Power Button 54 CPU C...

Страница 7: ...Express Control sub menu 13 Figure 2 8 LPC Control sub menu 14 Figure 2 9 SIO Control sub menu 15 Figure 2 10 H W Monitor Sub Menu 17 Figure 2 11 AMT sub menu 18 Figure 2 12 Keyboard Feature Sub Menu...

Страница 8: ...vi...

Страница 9: ...ics are described Unpacking the machine on page 1 Identifying components on page 2 Unpacking the machine It is a good idea to save the packaging materials and shipping box in case that machine needs t...

Страница 10: ...dentifying components This section describes the parts and connectors on the machine 1 2 Figure 1 2 Front right view Component Description 1 15 inch TFT LCD 2 LED Power Indicator 3 IO Panel 4 HDD Comp...

Страница 11: ...3 Rear view 1 2 3 4 Figure 1 3 Rear view Component Description 1 MSR optional Slot 2 HDD Compartment for wall mounting 3 VFD Customer Display optional Slot 4 Cable Compartment...

Страница 12: ...3 2 1 4 5 7 8 9 10 11 12 13 14 Connector Description 1 VGA port 2 COM 2 port 3 USB ports 4 RJ11 cash drawer port 5 DC 12V input connector 6 DC 12V output connector for PM 116 7 Microphone jack 8 Audi...

Страница 13: ...0 Boot Settings on page 21 Exit Menu on page 22 About the Setup Utility The BIOS Setup Utility enables you to configure the following items Hard drives diskette drives and peripherals Video display ty...

Страница 14: ...d the following message appears Press F2 to enter SETUP Press the delete key F2 to access the BIOS Setup Utility BIOS navigation keys The BIOS navigation keys are listed below Key Function Select scre...

Страница 15: ...the highlight to other options When an option is highlighted execute the option by pressing Enter Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that optio...

Страница 16: ...stem Date items show the current date and time held by the machine If you are running a Windows OS these items are automatically updated whenever you make changes to the Windows Time and Date Properti...

Страница 17: ...e hard disk performance by reading or writing more data during each transfer LBA Mode Control This item shows the status of LBA mode 32 Bit I O It allows user to enable 32 bit access to maximize the h...

Страница 18: ...for PLL3 in the CK 505 clock chip QuickBoot Mode Enabling this setting will cause the BIOS power on self test routine to skip some of its tests during booting for faster system boot Disable ACPI _S3...

Страница 19: ...isable Intel SpeedStep that allow the clock speed of the processor to be dynamically changed by software CX States This item is used to enable disable CX States Enhanced C states This item is used to...

Страница 20: ...PXE OPROM This item is used to enable disable PXE Option ROMs Wake On Lan WOL This item is used to enable disable Wake On Lan that allows the system to be woken up by a network message States After G3...

Страница 21: ...13 PCI Express Control Sub Menu Figure 2 7 PCI Express Control sub menu PCI Express Root Port This feature is used to enable disable the PCI Express Root Port...

Страница 22: ...14 C H A P T E R 2 B I O S S E T U P LPC Control Sub Menu Figure 2 8 LPC Control sub menu...

Страница 23: ...ADDR These items are used to assign the I O address for the COM port 1 2 3 4 5 6 IRQ These items are used to assign the IRQ for the COM port 1 2 3 4 5 6 LPT Configuration COM This item is used to enab...

Страница 24: ...16 C H A P T E R 2 B I O S S E T U P IRQ This item is used to assign the IRQ for the LPT port LPT Mode This item allows user to select the LPT port mode...

Страница 25: ...Control This item allow user to control the backlight brightness Chassis Intrusion This item is used to enable disable chassis intrusion this feature can alert you when your computer chassis is opened...

Страница 26: ...S S E T U P AMT Sub Menu UnConfigure ME This item is used to enable disable the function of Intel UnConfigure ME MeFwDowngrade This item is used to enable disable the function of Intel MeFwDowngrade...

Страница 27: ...mLock This function is used to set the state of the keyboard s numlock function after POST Typematic Rate Setting This feature allows you to gain manual control of the keystroke repeat feature Figure...

Страница 28: ...x appears 3 If you are installing a new password type in the password You can type up to eight alphanumeric charac ters Symbols are ignored The Set Supervisor User Password item differentiates between...

Страница 29: ...s This screen allow you to configure the boot options Figure 2 14 Boot Settings screen Boot priority order Set the boot device options to determine the sequence in which the computer checks which devi...

Страница 30: ...lts place no great demands on the system and are generally stable If the system is not functioning correctly try loading the setup defaults as a first step in getting the system working properly again...

Страница 31: ...3 Save Changes Highlight this item and press Enter to save the changes that you have made in the Setup Utility When the dialog box appears select Yes to save changes or select No to return to the menu...

Страница 32: ...24 C H A P T E R 2 B I O S S E T U P...

Страница 33: ...on the page 34 Intel Chipset Graphics Driver on the page 36 HD Audio driver on the page 38 LAN Driver on the page 39 Touch Screen Driver on the page 42 Driver auto installation Use an external CD ROM...

Страница 34: ...Software updates the Windows XP 7 INF files so that the Intel chipset is correctly configured Follow these instructions to install the chipset software 1 Browse to the DRIVER chipset Intel Inf folder...

Страница 35: ...ReadMe Information then click Next 5 The Intel Chipset Software Utility files are installed to the system When prompted to restart select Yes I want to restart my computer now Then click Finish to res...

Страница 36: ...nt Engine driver has not been successfully installed you may see an error on a PCI Simple Communications Controller in Device Manager To install the drivers 1 Browse to the DRIVER chipset Intel MEI fo...

Страница 37: ...29 4 Browse the ReadMe Information then click Next 5 The Intel Management Engine Driver is installed to the system Click Finish to complete the process...

Страница 38: ...iver This utility installs the Intel Extreme Graphics 2 drivers for Windows XP 2000 To install the drivers 1 Browse to the DRIVER VGA intel folder 2 Double click the executable file The following scre...

Страница 39: ...31 4 Browse the ReadMe Information then click Next 5 When installation is completed select Yes I want to restart my computer now Then click Finish to restart the system...

Страница 40: ...L L I N G D R I V E R S A N D S O F T W A R E HD Audio driver Refer to the following to install the Realtek drivers 1 Browse to the DRIVER SOUND RealTek folder 2 Click Yes I want to restart my compute...

Страница 41: ...ollowing to install the drivers 1 Browse to the DRIVER LAN intel folder 2 Double click the executable file The following screen appears Click Install Drivers and Software 3 Read the license agreement...

Страница 42: ...34 C H A P T E R 3 I N S TA L L I N G D R I V E R S A N D S O F T W A R E 4 Click Next 5 Click Install...

Страница 43: ...35 6 Click Finish to complete the process...

Страница 44: ...uch Screen Driver Refer to the following to install the touch screen driver 1 Browse to the DRIVER Touch eGalax folder 2 Double click setup exe The following screen appears Click Next to continue 3 Ch...

Страница 45: ...37 4 System will give you a warning click Ok to continue 5 Check the box for None and then click Next to continue 6 Uncheck the box for Support Mulit Monitor System and then click Next to continue...

Страница 46: ...38 C H A P T E R 3 I N S TA L L I N G D R I V E R S A N D S O F T W A R E 7 Click Next to continue 8 Click Next to continue...

Страница 47: ...rating the touchscreen Follow these instructions to calibrate the touchscreen using the TouchKit application 1 Launch the TouchKit application from the Windows desktop by clicking on Start Programs To...

Страница 48: ...S O F T W A R E 3 Click the 4 Points Calibrattion button 4 Use your finger to touch the blinking X Symbol on the screen until stop blinking 5 Click OK to complate the 4 points calibration You may als...

Страница 49: ...age 50 Inverter connectors on the page 50 General checkout guidelines Use the following procedure to troubleshoot problems Identify as many symptoms as possible in detail Verify symptoms by recreating...

Страница 50: ...Status port F1 3 High 1 Close Low 0 Open LCD symptoms Symptom Corrective Procedure LCD backlight is not working but text is still visible on screen 1 Reseat the LCD cable 2 Reseat the inverter cables...

Страница 51: ...Procedure Power shuts down unexpectedly Cannot turn the system on 1 Reseat the power AC adapter cable 2 Reseat the power AC adapter 3 Replace the mainboard Cannot turn the system off 1 Hold down the p...

Страница 52: ...eripheral device symptoms Symptom Corrective Procedure USB ports do not work COM ports do not work 1 Reseat the I O cable 2 Reinstall the drivers 3 Replace the mainboard Boot symptoms Symptom Correcti...

Страница 53: ...45 Mainboard jumper JCMOS Figure 4 2 SP 1000 C mainboard jumper Jumper Setting Description JCMOS 1 2 closed default Normal 2 3 closed Clear CMOS...

Страница 54: ...SP 1000 C mainboard connectors Mainboard connectors connector to inverter connector to LCD panel connector to MSR connector to SATA HDD connector to HDD power connector to audio jacks connector to spe...

Страница 55: ...nel should perform repairs on the SP 1000 C Damage due to unauthorized servicing is not covered by the warranty Safety and precautions Computer components and electronic circuit boards can be damaged...

Страница 56: ...an prevent you from accidentally damaging the internal components Most of the electrical and mechanical connections can be disconnected by using your fingers It is recommended that you do not use need...

Страница 57: ...49 MSR 1 Remove two screws 2 Disconnect the cable 3 Remove the MSR Customer Display 1 Remove two screws 2 Disconnect the cable 3 Remove the customer display...

Страница 58: ...rward 2 Press and the hard drive com partment cover as it shown on the picture 3 Turn the screw counterclockwise to loosen the hard drive tray HDD 4 Slide the hard drive tray 5 Disconnect the power ca...

Страница 59: ...2 Remove the screw that secure the base to the SP 1000 C The screen is fragile Placing the monitor face down on a flat soft area prevents scratches defacing or breakage CAUTION 3 Disconnect cables fro...

Страница 60: ...I N G F I E L D R E P L A C E A B L E U N I T S F R U s Panel Back Cover Before proceeding remove the following FRUs SP 1000 C Panel on page 51 1 Remove two screws 2 Gently pull away the top of back...

Страница 61: ...roceeding remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 1 Remove two screws from the speaker bracket 2 Remove two screws 3 Disconnect the cable from the mainboard 4...

Страница 62: ...U N I T S F R U s Power Button Before proceeding remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 1 Remove two screws from the power button bracket 2 Remove two screws...

Страница 63: ...ing remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 1 Remove six screws from the mainboard cover 2 Remove the mainboard cover 3 Remove four screws from the CPU cooling...

Страница 64: ...51 Panel Back Cover on page 52 1 Pop out the two silver latches holding the memory module into place The module pops up 2 Grasp the outer edges of the memory module with thumb and forefinger and then...

Страница 65: ...hield Before proceeding remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 1 Remove all screws from the I O ports 2 Remove two screws from the I O shield 3 Remove the I O...

Страница 66: ...U N I T S F R U s Mainboard Board Before proceeding remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 CPU Cooling Fan on page 55 I O Shield on page 57 1 Disconnect all c...

Страница 67: ...1000 C Panel on page 51 Panel Back Cover on page 52 1 Remove five screws 2 Remove the inverter cover 3 Remove the three screws 4 Remove all cables from the inverter 5 Remove the inverter When replacin...

Страница 68: ...ve two screws 3 Remove the panel bracket Waterproof Seal Touch Panel Touch Cover LCD Panel Before proceeding remove the following FRUs SP 1000 C Panel on page 51 Panel Back Cover on page 52 Speaker on...

Страница 69: ...61 APPENDIX PART LIST AND SPECIFICATION Figure 6 1 Exploded diagram main parts...

Страница 70: ...62 A P P E N D I X Figure 6 2 Exploded peripheral parts...

Страница 71: ...0300 33 Cable 1721209110009 34 Cable 1721211090009 35 DC Jack Cable 1721212000006 NO DESCRIPTION ITEM NO 36 Audio Jack Cable 1721212170027 37 Inverter Cable 1721217000014 38 LCD Cable 1721217230005 39...

Страница 72: ...11 port for 2 cash drawer 24V 1 PS2 Mouse port 1 RJ 45 LAN port with activity and link LEDs 2 Audio ports 1 Line out 1 MIC in 8 USB 2 0 4 in the back 4 on the M B 1 DC 12V power adaptor connector Expa...

Результаты поиска

Содержание SP-1000-C

Отзывы:

Похожие инструкции для SP-1000-C

Бренды по названию

Популярные бренды

Partner SP-1000-C, Руководство по обслуживанию

Результаты поиска

Содержание SP-1000-C

Отзывы:

Похожие инструкции для SP-1000-C

Бренды по названию

Популярные бренды