16
Hints and Tips
Problem
Possible
causes
What
to
do
The
cooktop
cannot
be
turned
on.
No
power.
Make
sure
the
cooktop
is
connected
to
the
power
supply
and
that
it
is
switched
on.
Check
whether
there
is
a
power
outage
in
your
home
or
area.
If
you’ve
checked
everything
and
the
problem
persists,
call
a
qualified
technician.
The
touch
controls
are
unresponsive.
The
controls
are
locked.
Unlock
the
controls.
See
section
‘Using
your
ceramic
cooktop’
for
instructions.
The
touch
controls
are
difficult
to
operate.
There
may
be
a
slight
film
of
water
over
the
controls
or
you
may
be
using
the
tip
of
your
finger
when
touching
the
controls.
Make
sure
the
touch
control
area
is
dry
and
use
the
ball
of
your
finger
when
touching
the
controls.
The
glass
is
being
scratched.
Rough
‐
edged
cookware.
Unsuitable,
abrasive
scourer
or
cleaning
products
being
used.
Use
cookware
with
flat
and
smooth
bases.
See
‘Choosing
the
right
cookware’.
See
‘Care
and
cleaning’.
Some
pans
make
crackling
or
clicking
noises.
This
may
be
caused
by
the
construction
of
your
cookware
(layers
of
different
metals
vibrating
differently).
This
is
normal
for
cookware
and
does
not
indicate
a
fault.
Technical Specification
Model
HO-4-2NF-CER-T
Cooking Zones
2 Zones
Supply Voltage
220-240V~ 50/60Hz
Installed Electric Power (max)
3000W
Product Size L×W×H(mm) 288X520X67
Cut-out Dimensions A×B (mm)
268X500
Dimensions are approximate. Because we continually strive to improve our
products we may change specifications and designs without prior notice.
