11
GB
Warranty and service
Warranty
The product has been manufactured to strict quality
guidelines and meticulously examined before
delivery. In the event of product defects you have
legal rights against the retailer of this product. Your
legal rights are not limited in any way by our warranty
detailed below.
The warranty for this product is 3 years from the
date of purchase. The warranty period begins
on the date of purchase. Please keep the original
sales receipt in a safe location. This document is
required as your proof of purchase.
Should this product show any fault in materials or
manufacture within 3 years from the date of purchase,
we will repair or replace it – at our choice – free
of charge to you. This warranty becomes void if
the product has been damaged, or used or main-
tained improperly.
The warranty applies to defects in material or man-
ufacture. This warranty does not cover product parts
subject to normal wear, thus possibly considered
consumables (e.g. batteries) or for damage to fragile
parts, e.g. switches, rechargeable batteries or
glass parts.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(e.g. IAN 123456_7890) available as proof
of purchase.
You will find the item number on the rating plate,
an engraving on the front page of the instructions
for use (bottom left), or as a sticker on the rear or
bottom of the product.
If functional or other defects occur, please contact
the service department listed either by telephone
or by e-mail.
You can return a defective product to us free of
charge to the service address that will be provided
to you. Ensure that you enclose the proof of purchase
(till receipt) and information about what the defect
is and when it occurred.
Service
Service Great Britain
Tel.: 08000569216
E-Mail: [email protected]
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