What is wrong and why?
We strongly recommend that you carry out the following checks on your
appliance before calling a Service Engineer.
Problem
The oven, grill or hotplate will not light.
Check
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If only the hotplate burners will not light make sure that the burner
parts have been placed correctly.
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If you cannot hear any sparking when you press the ignition button
there may be a fault with the electrical supply. First check the socket
by trying out another piece of electrical equipment in it. If that works,
renew the fuse in the plug. Use a 3 amp fuse. If the fuse 'blows'
again there is a fault on the appliance. Do not use a fuse with a
rating higher than 3 amps. Do not carry out other electrical work.
Unplug the appliance and tell your installer. If the appliance will not
light because there is an electrical power failure such as a power
cut, you cannot use the main oven. All other burners may be lit with a
match.
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Check that there is not a problem with your gas supply. You can do
this by making sure that other gas appliances such as your central
heating or gas fire are working.
Problem
Food is cooking too quickly or too slowly.
Check
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Check that you are using the recommended gas marks and shelf
positions. Be prepared to adjust the gas mark up or down to get the
results you want.
Problem
Having difficulty cleaning any part of the appliance.
Check
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Check that the instructions for care and cleaning are being followed.
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