
has been saturated with an EPA-registered
low-level (HIV/HBV claim) to intermediate-
level (tuberculocidal claim) hospital
disinfectant, wiped of chemical residue with
a water-damp paper towel, and dried.
Utilize the surface disinfecting protocol of
the disinfectant manufacturer.
• Since sterilization does not remove
accumulated debris, Scaling Tips and
Wrench must be washed in soap and
water either manually or in an ultrasonic
cleaner, rinsed in running water and dried
prior to bagging. Failure to adequately
remove debris, especially from the narrow
water passages in the tip, will result in
inadequate sterilization.
• Scaling Tips and Wrench may be
sterilized in any conventional steam
autoclave following manufacturer’s
instructions. A typical gravity steam cycle
is 270° F (132º C) for 15 minutes at a
minimum of 15 psi, followed by a
15-minute minimum cool-down period.
After sterilization, inspect the device in
the autoclave bag for integrity. If
suspicion about the item exists, discard it
and order a replacement from Parkell or
your dealer.
TROUBLESHOOTING
Unit does not operate (power “ON”
indicator does not light):
• Transformer cable disconnected from wall
outlet or scaler. Reconnect properly.
• Wall outlet not live. Contact electrician
for repair.
• Unit fuse has failed. Contact Parkell.
Tip does not vibrate properly:
• Faulty, damaged or worn tip. Replace.
• Tip not correctly threaded onto handpiece.
Re-attach properly.
• Power control not correctly adjusted.
Re-adjust until correct.
• Use of non-compatible, non-Parkell tip.
Excess heat at handle or tip:
• Faulty, damaged or worn tip. Replace.
• Too little water flow. Tip water passage
may be blocked. Inspect and clear
blockage, or replace tip.
• Power too high for the amount of water.
Increase water flow.
• Excessive hand pressure applied.
Correct technique.
• Heated water being used. Use room
temperature water only.
No water spray when foot-pedal is
depressed:
• Water line blocked or kinked. Correct.
• Water passage in the scaling tip clogged.
Inspect and clear blockage, or replace tip.
• Water filter clogged. Replace.
• No water supply connected. Correct.
Tip does not go on handpiece:
• Threads damaged. Replace tip or
handpiece.
USER MAINTENANCE AND
AUTHORIZED SERVICE
• The Parkell TurboPIEZO requires very little
maintenance for years of trouble-free
operation. There are no user-serviceable
parts inside the control unit or the foot
pedal. Opening the cases will void all
warranties. Authorized Parkell personnel
must make all internal repairs.
• Parkell urges all scaler users to monitor the
condition of the water filter periodically and
change the filter whenever noticeable
darkening of the disk occurs, or when water
flow decreases. The most common reason
for service for ultrasonic scalers is failure
by the user to periodically change the water
filter. This will result in contamination and
clogging of the internal water components,
as well as costly repair service.
• The ultrasonic tips, power supply, water
filter and water hose are all detachable and
may be replaced by the user. Contact
Parkell for a list of authorized tips and
available replacement parts.
• Within the US, all repairs must be made by
Parkell. We maintain a complete service
and parts facility in our factory at 300
Executive Drive, Edgewood, NY 11717.
After calling our factory for advice,
equipment needing service in the US
should be returned, freight pre-paid, via
approved common carrier (e.g. USPS,
UPS, FedEx), and adequately insured.
Return all accessories with the unit, and
include an explanation of the problem. Pack
in the original box, add plenty of cushioning
material, and overbox the unit during
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