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Troubleshooting

8-10

9783-A2-GB20-00

July 2000

Table 8-1.

Alarm Conditions (4 of 4)

Alarm Condition

What To Do

What It Indicates

SNR Margin
Threshold Exceed,
Network 1

The user-specified SNR
margin threshold has been
exceeded.

Contact your network provider.

Two Level-1 Users
Accessing Device

Another user with Level-1
security access is currently
accessing the unit.

Be aware that actions of
the other user may override
your test commands and
configuration changes.

Wait until no other Level-1
users are accessing the unit if
testing or configuration will be
performed.

Содержание FrameSaver DSL 9783 CSU/DSU

Страница 1: ...FrameSaver DSL 9783 USER S GUIDE Document No 9783 A2 GB20 00 July 2000...

Страница 2: ...utor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne worldwide office locations u...

Страница 3: ...atures 1 8 Advanced SLV Features 1 10 H OpenLane SLM System 1 11 2 User Interface and Basic Operation H Logging On 2 2 H Main Menu 2 4 H Screen Work Areas 2 5 H Navigating the Screens 2 6 Keyboard Key...

Страница 4: ...Setting Up Management and Communication Options 4 24 Configuring Node IP Information 4 24 Configuring Management PVCs 4 28 Configuring General SNMP Management 4 31 Configuring Telnet and or FTP Sessi...

Страница 5: ...6 14 Test Status Messages 6 17 PVC Connection Status 6 19 H Network Interface Status 6 21 H IP Routing Table 6 22 H Performance Statistics 6 24 Clearing Performance Statistics 6 25 Service Level Veri...

Страница 6: ...the Menu Driven User Interface 8 6 H Alarms 8 7 H Trap Event Log 8 11 H Troubleshooting Tables 8 11 Device Problems 8 11 ATM Problems 8 13 Frame Relay PVC Problems 8 14 H Tests Available 8 15 Test Ti...

Страница 7: ...aps and RMON Alarm Defaults H MIB Support B 2 H Downloading MIBs and SNMP Traps B 2 H System Group mib 2 B 3 FrameSaver Unit s sysDescr system 1 B 3 FrameSaver Unit s sysObjectID system 2 B 3 H Interf...

Страница 8: ...Panel C 1 H DSL Network Interface Cable C 2 H COM Port Connector C 3 Standard EIA 232 D Crossover Cable C 4 H Data Port Connector C 6 Standard V 35 Straight through Cable C 6 H Ethernet Port Connecto...

Страница 9: ...s advanced Service Level Verification and Management SLV and SLM features Chapter 2 User Interface and Basic Operation Shows how to navigate the user interface Chapter 3 Configuration Procedures Shows...

Страница 10: ...graphical representation of how the user interface screens are organized Appendix B SNMP MIBs and Traps and RMON Alarm Defaults Identifies the MIBs supported and how they can be downloaded describes t...

Страница 11: ...A2 GZ42 OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions NetScout Documentation 2930 170 NetScout Probe User Guide 2930 610 NetScout Manager Plus User Guide 2...

Страница 12: ...s that you should select Status from the Main Menu then select System and Test Status from the Status menu Path To provide a check point that coincides with the menu path shown at the top of the scree...

Страница 13: ...ur system solution consists of H FrameSaverr DSL Digital Subscriber Line unit H Hotwirer ATM Line Card in the Hotwire 8820 GranDSLAM H OpenLanet SLM Service Level Management system This solution provi...

Страница 14: ...operations cost by allowing Network Operations Center NOC center personnel to remotely troubleshoot and diagnose problems H Optional SLV key turns on historical reporting of service level metrics all...

Страница 15: ...lyzer features H Performance monitoring and data collection H Integrated SNMP agent TELNET and ASCII terminal management interfaces with multilevel password protection H Dual Flash Storage areas and i...

Страница 16: ...meets the practical needs of the service providers in advance of 100 percent DSL geographic coverage and allows FR NSPs to partner with the most cost efficient access providers for any location Worki...

Страница 17: ...NEG POWER ENTRY MODULE LEFT UNIT LINE A RIGHT UNIT LINE B WARNING POWER MUST BE DISCONNECTED ATTHE SOURCE BEFORE REMOVING OR INSTALLINGTHIS PWR ENTRY MODULE 48V RTN 48V NEG POWER ENTRY MODULE LEFT UN...

Страница 18: ...frame relay network service provider or customer See Basic Features for other features and additional information H Advanced SLV Feature Set Models with this feature set sometimes referred to as Featu...

Страница 19: ...e reset A report summary will be available that provides information about the activation certificate the activated units and the number of license keys remaining The following table summarizes the fe...

Страница 20: ...pport so the frame relay router at one end of a management PVC can acquire the IP address of a FrameSaver unit at the other end of the PVC Standard RIP Routing Information Protocol allows the router t...

Страница 21: ...his feature is enabled the unit can enforce CIR and EIR Excess Information Rate marking frames that exceed CIR as DE Discard Eligible using the same method used by the switch and discarding frames who...

Страница 22: ...tem to correct them in real time before the SLA is violated H Multiplexed Customer PVCs Provides a method of multiplexing customer management data and user data with network management data transparen...

Страница 23: ...provide service level management historical reports so frame relay SLAs can be verified H Diagnostic troubleshooting provides an easy to use tool for performing tests which include end to end PVC loo...

Страница 24: ...About the FrameSaver DSL Unit 1 12 9783 A2 GB20 00 July 2000...

Страница 25: ...Work Areas H Navigating the Screens Keyboard Keys Function Keys Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information What appears on the screens depends on H Cur...

Страница 26: ...appears H If no security was set up or security was disabled the Main Menu screen appears see Main Menu on page 2 4 You can begin your session H If security was set up and is enabled you are prompted...

Страница 27: ...the local Telnet client process returns a Connection refused message at the bottom of the screen H If two sessions are currently active and you are attempting to access the unit over the COM port usi...

Страница 28: ...information Test Select and cancel tests for the FrameSaver unit s interfaces Configuration Display and edit the configuration options Auto Configuration Configure basic access unit setup automaticall...

Страница 29: ...me Customer assigned identification of the FrameSaver unit 9783 FrameSaver unit s model number Thi i t it it th t t 8 PVC 9783 9783 C H This is a remote site unit that supports 8 PVCs H This is a cent...

Страница 30: ...previous field Backspace Move cursor one position to the left or to the last character of the previous field Spacebar Select the next valid value for the field Delete Del Delete character that the cu...

Страница 31: ...ction And press Enter to M or m MainMenu Return to the Main Menu screen E or e Exit Terminate the menu driven user interface session N or n New Enter new data O or o Modify Modify existing data L or l...

Страница 32: ...Press Enter The selected menu or screen appears Procedure To return to a previous screen press the Escape Esc key until you reach the desired screen Switching Between Screen Areas Use Ctrl a to switch...

Страница 33: ...etter s of a field value or command using the unit s character matching feature Example When configuring a port s physical characteristics with the Port DTE Initiated Loopbacks configuration option fi...

Страница 34: ...User Interface and Basic Operation 2 10 9783 A2 GB20 00 July 2000 This page intentionally left blank...

Страница 35: ...2000 Configuration Procedures 3 This chapter includes the following H Basic Configuration Configuration Option Areas Accessing and Displaying Configuration Options Changing Configuration Options Savi...

Страница 36: ...Display menu to display or change configuration option settings The Configuration Edit Display menu of the FrameSaver DSL Unit is shown below Configuration Menu main config 9783 Device Name Node A 05...

Страница 37: ...le Configuration Option Area Description Current Configuration The currently active set of configuration options Customer Configuration 1 An alternate set of configuration options that the customer ca...

Страница 38: ...tion From menu appears NOTE Loading a configuration with many DLCIs from a unit s Customer Configuration 1 or 2 option area may take time Allow a minute or more for the file to be loaded 3 Select the...

Страница 39: ...ng s See Chapter 2 User Interface and Basic Operation for additional information When creating new PVC connections or management PVCs some configuration options will be blank For a valid setting to ap...

Страница 40: ...screen appears requiring a Yes or No response If you select No the Main Menu screen reappears and the changes are not saved If you select Yes the Save Configuration To screen appears 3 Select the con...

Страница 41: ...he Router Can Receive RIP H Entering System Information and Setting the System Clock H Configuration Option Tables H Configuring the Overall System Configuring Frame Relay and LMI for the System Confi...

Страница 42: ...uring Node IP Information Configuring Management PVCs Configuring General SNMP Management Configuring Telnet and or FTP Session Support Configuring SNMP NMS Security Configuring SNMP Traps Configuring...

Страница 43: ...ation Center can complete configuration of the unit and verify the setup Main Menu Easy Install Easy Install Screen Example main easy_install 9783 Device Name Node A 05 13 2000 04 01 EASY INSTALL Node...

Страница 44: ...is all zeros the IP protocol creates a default subnet mask based upon the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 TS Access Type Possible Set...

Страница 45: ...7 The management link DLCI is added or modified Ethernet Port Options Screen With the cursor on the Ethernet Port Options Screen field press Enter The Ethernet Port Options screen appears See Configur...

Страница 46: ...LCI Record Options and Table 4 12 Management PVC Options for configuration information Entering System Information and Setting the System Clock Select System Information to set up or display the gener...

Страница 47: ...tions H Table 4 6 Data Port Physical Interface Options H Table 4 7 Data Port Frame Relay Options H Table 4 8 Network ATM Options H Table 4 9 DLCI Record Options H Table 4 10 PVC Connection Options H T...

Страница 48: ...router failure Not recommended for NSPs Port 1_Follows_Net1 FR1 Brings LMI down on Port 1 upon a physical failure or ATM failure When the alarm on the network interface is cleared Port 1 is reenabled...

Страница 49: ...a UNI only 1 255 Specifies the number of status enquiry polling cycles that can be initiated before a full status enquiry is initiated LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setti...

Страница 50: ...ing software version 1 2 or higher Enable An extra byte for FDR DDR statistics collection is included with each frame which is used at the receiving end to determine the amount of data dropped by the...

Страница 51: ...sampling interval has occurred 64 2048 Sets the packet size for SLV communications SLV Synchronization Role Available Settings Tributary Controller None Default Setting Tributary Determines the role...

Страница 52: ...LMI Packet Capture Utility feature Enable All Loopback and Pattern tests have a timeout This setting is recommended when the FrameSaver unit is managed remotely through an in band data stream If the...

Страница 53: ...erface Options Network 1 DSL Line Rate Kbps Possible Settings AutoRate 144 272 384 400 528 768 1168 1552 2320 Default Setting AutoRate Determines whether the rate on the DSL interface is automatically...

Страница 54: ...e DTE s transmitted data is clocked into the FrameSaver unit by its internal transmit clock or by the external clock provided by the DTE NOTE Changing settings for this configuration option causes the...

Страница 55: ...can occur on this interface Enable Interchange circuit CD ITU 108 1 2 DTR is monitored to determine when valid data is sent from the DTE Disable DTR is not monitored DTR is assumed to be asserted and...

Страница 56: ...LMI status polls Auto_On_LMI_Fail The LMI type supported on this frame relay link will be configured to match the LMI protocol discovered from the attached Network line or the DTE device whenever an L...

Страница 57: ...gs 5 10 15 20 25 30 Default Setting 15 Configures the LMI defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Applies to...

Страница 58: ...tions see Table 4 8 Main Menu Configuration Network ATM Table 4 8 Network ATM Options Cell Delineation Error Event Threshold Possible Settings 1 1000 Default Setting 10 Specifies the number of Out of...

Страница 59: ...ge 16 1007 If the DLCI number is part of a connection this field is read only NOTES If a DLCI number is not entered the DLCI record is not created The DLCI number entered must be unique for the interf...

Страница 60: ...ry of an invalid rate causes the error message Value Out of Range 0 x where x the maximum line rate available on the port 0 2320000 Specifies the network committed data rate Tc Possible Settings 1 655...

Страница 61: ...DLCI priority set for an interface applies to data coming into that interface For example the priority set for DLCIs on Port 1 applies to data coming into Port 1 from the attached equipment such as a...

Страница 62: ...on option are frame relay interfaces that have at least one DLCI or EDLCI defined that are not part of a PVC connection or management link For example if Port 1 has no DLCIs defined Port 1 would not a...

Страница 63: ...ially blank no default Specifies the destination DLCI for a frame relay interface The DLCI must be defined and cannot be part of a PVC connection or management link For multiplexed DLCIs at least one...

Страница 64: ...Troubleshooting TS Management Link feature to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link Troubleshooting ove...

Страница 65: ...e IP address with zeros Node Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask associated with the IP address that is needed...

Страница 66: ...gured at a remote end where the NMS router LAN adapter terminal server etc is connected Communicating with an unknown IP address on the subnet will cause temporary routing loops which will last 16 ite...

Страница 67: ...1 Specifies the highest access level allowed when accessing the unit via a Telnet or FTP session when the service provider is using the TS Access Management Link Display Conditions This option only ap...

Страница 68: ...unused components associated with the deleted PVC prompt for quick removal of unused DLCIs If the Management PVC selected is defined as a trap Initial Route Destination a Default IP Destination or a T...

Страница 69: ...mask for this unit s management PVC Set DE Possible Settings Enable Disable Default Setting Disable Specifies whether frames packets sent on a management PVC have the Discard Eligible DE bit set This...

Страница 70: ...gement data with slightly less line overhead Display Conditions This option does not appear if the DLCI field does not reference a multiplexed DLCI NOTE Clearing the DLCI or changing it to a standard...

Страница 71: ...re allowed to access the objects in the FrameSaver unit s MIB The community name must be supplied by an external SNMP manager whenever the manager tries to access an object in the MIB ASCII text entry...

Страница 72: ...d Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 2 Read Allows read only access...

Страница 73: ...Telnet and FTP Session Options 1 of 3 Telnet Session Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit will respond to a session request from a Telnet clie...

Страница 74: ...t the COM port s Port Access Level is set to Level 1 and that at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you must reset the unit to the factory defaults and b...

Страница 75: ...or a menu driven user interface session This option does not affect the TS Access Management Link Enable User is prompted for a login ID and password Disable No login is required for an FTP session FT...

Страница 76: ...MS n IP Address configuration option 1 10 Specifies the number of authorized SNMP managers NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 00...

Страница 77: ...p manager s Enable Sends trap messages Disable Does not send trap messages Number of Trap Managers Possible Settings 1 6 Default Setting 1 Specifies the number of SNMP management systems that will rec...

Страница 78: ...s enabled see Table 4 17 Ethernet Port Options COM Uses the COM port Only available when Port Use is set to Net Link see Table 4 18 Communication Port Options PVCname Uses the defined management linkn...

Страница 79: ...terface only Ports Generates these trap messages for linkUp linkDown and enterpriseSpecific events on the user data port only All Generates these trap messages for linkUp and enterpriseSpecific events...

Страница 80: ...16 SNMP Trap Options IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address needed to access the Ethernet port 001 000 000 0...

Страница 81: ...s Resolution Protocol This technique is used for communication between devices on different networks but on the same subnet Using this technique the Default Gateway Address is provided when there is a...

Страница 82: ...t Setting 19 2 Specifies the rate for the COM port in kilobits per second 9 6 115 2 kbps Sets the communication port speed Character Length Possible Settings 7 8 Default Setting 8 Specifies the number...

Страница 83: ...d for the port the effective access level is determined by the user s access level When a login is not required the effective access level is determined by this option NOTE The effective access level...

Страница 84: ...COM port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link 001 000 000 000 223 255 255 255 S...

Страница 85: ...one No routing is used Standard_out The device will send standard RIP messages to communicate routing information about other FrameSaver units in the network Standard RIP messages received on this lin...

Страница 86: ...Possible Settings Disable AT Default Setting Disable Specifies the type of commands to be sent over the COM port Disable Commands will not be sent over the COM port AT Standard Attention AT Commands a...

Страница 87: ...xternal COM Port Device Access H Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link H Controlling SNMP Access Disabli...

Страница 88: ...taneous Telnet sessions or one Telnet session and one active asynchronous terminal session or two simultaneous asynchronous terminal sessions Controlling Asynchronous Terminal Access Direct asynchrono...

Страница 89: ...t be defined See Creating a Login Limit the effective access level to Level 3 or Level 2 Port Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot operate at...

Страница 90: ...rnal Modem Com Port 2 Enable the Dial In Access configuration option This option only appears when the External Device Commands option is set to AT 3 Save your change See Configuring the COM Port to S...

Страница 91: ...essions 2 Set the following configuration options as appropriate To Set the configuration option Disable Telnet access Telnet Session to Disable Require a login Login Required to Enable NOTE User ID a...

Страница 92: ...OTE User ID and password combinations must be defined See Creating a Login If you want to allow users to configure the unit or perform file transfers including downloads keep the access at Level 1 Lev...

Страница 93: ...guration option Disable access via a TS Management Link TS Management Link to None Assign an access level to the TS Management Link TS Management Access Level to Level 2 or Level 3 NOTE Regardless of...

Страница 94: ...g IP addresses of those NMSs that can access the unit Disabling SNMP Access When the SNMP access is disabled the FrameSaver unit will not respond to SNMP messages Procedure To disable SNMP access 1 Se...

Страница 95: ...must be supplied Procedure To assign SNMP community names and access types 1 Select the General SNMP Management options Main Menu Configuration Management and Communication General SNMP Management 2 S...

Страница 96: ...ral SNMP Management SNMP Management Enable See Configuring General SNMP Management in Chapter 4 Configuration Options for more information about SNMP management configuration options Procedure To limi...

Страница 97: ...and set the following configuration options as appropriate In the field Enter the Login ID ID of 1 to 10 characters Password Password from 1 to 10 characters Re enter password Password again to verify...

Страница 98: ...new one Deleting a Login Procedure To delete a login record 1 Select Administer Logins Main Menu Control Administer Logins 2 Page through login pages records using the PgUp or PgDn function keys unti...

Страница 99: ...System and Test Status Messages Self Test Results Messages Last System Reset Date and Time Health and Status Messages Test Status Messages H PVC Connection Status H Network Interface Status H IP Routi...

Страница 100: ...ted by the SNMP SysDescr Object Serial Number Unit s 7 character serial number Ethernet MAC Address Media Access Control MAC address assigned to the Ethernet port during manufacturing Hardware Revisio...

Страница 101: ...you to monitor a remote unit and is useful when troubleshooting control lead problems The appropriate interfaces are shown on this screen with the active status highlighted Main Menu Status Display LE...

Страница 102: ...OK Power and Operational Status Green ON FrameSaver unit has power and it is operational OFF FrameSaver unit is in a power on self test or there is a failure ALM Operational Alarm Fail Red ON FrameSav...

Страница 103: ...is in leased line mode DSL DSL Status Green ON The DSL link is in data mode and functioning normally OFF The DSL link is down Flashing The DSL link is training Table 6 3 User Data Port LED Label Indic...

Страница 104: ...nt panel DSL LED is on LOS Loss Of Signal A Loss Of Signal condition has been detected on the network Training Training in Progress The unit is training The front panel DSL LED is flashing LCD Loss of...

Страница 105: ...action needed or configure another path for traps and try again Cannot Save no Level 1 Login IDs Security was being set up but all the logins were assigned either Level 2 or Level 3 access Set up at l...

Страница 106: ...tered on the System Information screen Reenter the date in the month day 4 digit year format Invalid date and or time A non valid date or time was entered on the System Information screen The date doe...

Страница 107: ...name for the logical management link No Destination Link DLCIs Available New was selected from the PVC Connection Table but even though DLCIs are available to form a connection no DLCIs are available...

Страница 108: ...en and no security records had been defined H No action is needed H Enter a security record Password Matching Error Re enter Password Password entered in the Re enter Password field of the Administer...

Страница 109: ...e test from the same screen the test was started from User Interface Already in Use Two Telnet sessions are already in use when an attempt to access the menu driven user interface through the COM port...

Страница 110: ...FrameSaver DSL unit Status Menu main status 9783 Device Name Node A 05 13 2000 06 02 STATUS System and Test Status PVC Connection Status Network Interface Status IP Routing Table Performance Statistic...

Страница 111: ...6 6 Self Test Results Messages Message What It Indicates What To Do Failure xxxxxxxx An internal failure occurred xxxxxxxx represents an 8 digit hexadecimal failure code used by service personnel Rec...

Страница 112: ...it can be connected to another FrameSaver unit without a frame relay switch between them This feature is useful for product demonstrations or for a point to point configuration using a leased line CTS...

Страница 113: ...No signal is being transmitted at the far end unit Loss of Cell Delineation atm link The ATM Transmission Convergence TC layer has been in an LCD state for one minute or the number of Out of Cell Del...

Страница 114: ...enu driven user interface only two sessions can be active at one time Time Slot Discovery in Progress Network 1 Time slot discovery is currently taking place to determine the time slots that will be u...

Страница 115: ...amp Test is active causing the LEDs on the faceplate to flash on and off LLB Active Network 1 A network Line Loopback LLB is active on the specified interface Monitor Pttn Active DLCI nnnn frame_relay...

Страница 116: ...fied DLCI for the interface Send Pttn Active Interface A Send Pattern test is active on the specified interface This test cannot be activated on user data ports that have Port Use set to Frame Relay 1...

Страница 117: ...1 204 Net1 FR1 1001 2 Active Mgmt PVC Mgm205 Net1 FR1 0 35 Active Port 1 206 Net1 FR1 1001 Active Port 1 207 Net1 FR1 1001 Active Port 1 208 Net1 FR1 500 Active Port 1 209 Net1 FR1 502 2 Inactive Port...

Страница 118: ...te that data cannot be successfully passed The unit has disabled the interface or frame relay link due to internal operating conventions Activation of an alternate virtual circuit is not warranted tha...

Страница 119: ...6 10 Network Interface Status Field Status What It Indicates Operating Rate 144 192 272 384 400 528 768 1168 1552 2320 The DSL line rate Disconnected The line is disconnected Auto rating The unit is i...

Страница 120: ...000 135 042 001 254 1 Loc Ethernet 999 135 001 221 000 255 255 255 000 135 042 001 254 1 Loc COM 999 135 001 220 000 255 255 255 000 135 042 001 254 1 Loc COM 999 135 001 222 111 255 255 255 000 135...

Страница 121: ...route is provided via RIP or there is a power reset H Loc The route was added due to the FrameSaver unit s local configuration a Default IP Address or an SNMP Manager Initial Route Destination have b...

Страница 122: ...ion of a condition Main Menu Status Performance Statistics Physical and link layer statistics Layers 1 and 2 are collected on the port The following menu shows the performance statistics that can be s...

Страница 123: ...the menu driven user interface may be different from those viewed from the NMS Procedure To clear all statistics Performance Statistics Clear All Statistics Procedure To clear specific sets of statis...

Страница 124: ...ultiplexed DLCI connection None appears if the FrameSaver unit has not communicated with the other end or if the device at the other end of the multiplexed DLCI does not have an IP Address configured...

Страница 125: ...tted information rate and excess information rate and were dropped in transit H Above EIR H The number of bytes transmitted by the far end device that were above the excess information rate and were d...

Страница 126: ...DLCI Up Time Days hours minutes and seconds since the DLCI was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the amount of t...

Страница 127: ...me relay link that were between the committed information rate and excess information rate H Above EIR H The number of frames and octets received on the selected DLCI of the frame relay link that were...

Страница 128: ...ved over the interface The network sends FECNs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator BECNs Received The number of backward explicit...

Страница 129: ...number of times the LMI has declared the frame relay link Inactive Network problems Frame Relay HDLC Errors Rx Total Errors The number of receiver errors on the interface The following are included i...

Страница 130: ...d to a higher layer Errored Tx PDUs The number of AAL5 CPCS PDUs that could not be transmitted due to errors Errored Rx PDUs The number of received AAL5 CPCS PDUs that contained errors Discarded Tx PD...

Страница 131: ...ic What It Indicates OCD Events The number of times Out of Cell Delineation OCD events have been detected An OCD event is declared when 7 consecutive cells with HEC violations are detected Cell Deline...

Страница 132: ...ine is not connected H Full The Ethernet port is operating in full duplex mode 4 wire H Half The Ethernet port is operating in half duplex mode 2 wire H Disabled The Ethernet port has been disabled Fr...

Страница 133: ...Time Elapsed _Since Event_ _Event________________________________________ 0d 23 59 59 Change in Frames Discarded due to Inbound Resource Errors on Sync 6d 00 01 02 DLCI 101 of Sync Data Port S01P1 fra...

Страница 134: ...Operation and Maintenance 6 36 9783 A2 GB20 00 July 2000...

Страница 135: ...0 00 July 2000 FTP Operation 7 This chapter includes the following information H FTP File Transfers Upgrading System Software Determining Whether a Download is Completed Changing Software Transferring...

Страница 136: ...ocd into a FrameSaver unit You cannot get a program file from the FrameSaver unit to a host H Before putting a download file you must use the bin binary command to place the data connection in binary...

Страница 137: ...ory contents in the specified directory If no directory is specified the current one is used get file1 file2 Copy a file from the remote directory of the FrameSaver node to the local directory on the...

Страница 138: ...d this function is supported by your equipment 4 Type cd system to change to the system directory 5 Perform a put of Rxxxxxx ocd xxxxxx being the software release number to the nam ocd file to start t...

Страница 139: ...ontrol menu and select Select Software Release Main Menu Control Select Software Release The currently loaded software version and the new release that was just transferred are shown If the download f...

Страница 140: ...tistics or packet data will be retrieved 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade provided this function is supported...

Страница 141: ...mmunication with an Improperly Configured Unit H Troubleshooting Management Link Feature H LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu Driven User Interface H Alarms H Tr...

Страница 142: ...status Health and Status Messages in Chapter 6 Operation and Maintenance Main Menu Status System and Test Status Messages also appear at the bottom of any menu driven user interface screen Performance...

Страница 143: ...NMS documentation The unit performs a self test when it is reset Resetting the Unit from the Control Menu Use this procedure to initiate a reset and power on self test of the unit Procedure To reset t...

Страница 144: ...nication for other methods of resetting the unit 3 Tab to the desired prompt and type y Yes at one of the prompts If selecting The following occurs Reset COM Port usage H Port Use is set to Terminal s...

Страница 145: ...file called lmitrace syc in the system s data directory so the data can be uploaded and transferred to a Network Associates Sniffer for analysis The LMI Trace Log also provides access to captured pac...

Страница 146: ...ctions ESC for previous menu MainMenu Exit Refresh PgUp PgDn Select Refresh to update the screen with the twelve most recently collected LMI messages The following information is provided H The intern...

Страница 147: ...lead on the device connected to the specified port is off This message applies to data ports that act as DCEs Examine the attached DTE and cable connected to the system s port H Check that the port ca...

Страница 148: ...ment Interface is down for the specified frame relay link For user data port H Check that the DTE cable is securely attached at both ends H Verify that Transmit Clock Source and Invert Transmit Clock...

Страница 149: ...eck that the network cable is securely attached at both ends Self Test Failure The unit did not pass its basic verification tests when it was powered on or reset H Reset the unit H Contact your servic...

Страница 150: ...d SNR margin threshold has been exceeded Contact your network provider Two Level 1 Users Accessing Device Another user with Level 1 security access is currently accessing the unit Be aware that action...

Страница 151: ...ing sections for possible solutions Device Problems Table 8 2 Device Problems 1 of 2 Symptom Possible Cause Solutions No power or the LEDs are not lit The power cord is not securely plugged into the w...

Страница 152: ...ecord the 8 digit code from the System and Test Status screen H Reset the unit and try again H Contact your service representative and provide the 8 digit failure code An LED appears dysfunctional LED...

Страница 153: ...ssible Cause Solutions OCD events loss of cell delineation Line impairments Check Hotwire GranDSLAM statistics Reduce the link rate ATM statistics show VCs receiving no data VC improperly configured o...

Страница 154: ...figure LMI characteristics to match those of the DTE or network LMI link is inactive Verify that the LMI link is active on the network the Status Msg Received counter on the Network Frame Relay Perfor...

Страница 155: ...l Tests IP Ping Lamp Test Abort All Tests Ctrl a to access these functions ESC for previous menu MainMenu Exit Network and Data Port PVC Tests do not appear on the menu when no PVCs have been configur...

Страница 156: ...period expires automatically terminating the test To use this feature enable the Test Timeout configuration option and set a duration for the test to run in the Test Duration min configuration option...

Страница 157: ...st you want to start and press Enter Stop now appears and is highlighted and the status of the test changes to Active 6 Press Enter to stop the test Start reappears and the status of the test changes...

Страница 158: ...ircuit the other end can send and monitor pattern tests The example below shows a PVC Test screen for a FrameSaver unit with the multiplexed DLCI 550 selected If a standard DLCI was selected Disruptiv...

Страница 159: ...enu Test Data Port PVC Tests PVC x DTE Network 98 16187 Port PVC Loopback PVC x Send Pattern This test sends packets filled with a hexadecimal 55 test pattern and sequence number over the selected int...

Страница 160: ...ched 99999 appears in these fields Connectivity Connectivity is a proprietary method that determines whether the FrameSaver device at the other end of the frame relay PVC is active This test stops aut...

Страница 161: ...n of the remaining ports Use this test to isolate problems on the user data port Main Menu Test Data Port Physical Tests An attached device or test equipment must generate the data to be looped back 9...

Страница 162: ...he NMS at the central site H To test the path to the NMS trap managers during installation of the central site FrameSaver unit The remote FrameSaver unit must have configured the SNMP trap managers to...

Страница 163: ...nication SNMP Traps Or for a local DLCI between the central site FrameSaver unit and its router verify that a Default IP Destination route has been configured Main Menu Configuration Management and Co...

Страница 164: ...flash or blink on and off at the same time every 1 2 second during execution of the test When the test is stopped the LEDs are restored to their normal condition Main Menu Test Lamp Test If the Test T...

Страница 165: ...e as well as historical graphs and reports H Web access to SLV reports for units with the SLV feature set activated H On demand polling of FrameSaver devices H SNMP polling and reporting H Web based d...

Страница 166: ...vice Level Management for UNIX Quick Start Installation Instructions H OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions See Product Related Documents in About...

Страница 167: ...support 1 Start the OpenLane services then access the application 2 Enter a Customer ID of Admin for access to customer profiles frame relay access facilities components and PVC components 3 Add Fram...

Страница 168: ...Setting Up OpenLane for FrameSaver Devices 9 4 9783 A2 GB20 00 July 2000 This page intentionally left blank...

Страница 169: ...reporting package see the FrameSaver SLV report example on page 10 10 To get this report you need Network Health R4 01 or higher This chapter includes Network Health information as it relates to Frame...

Страница 170: ...network platform Once Network Health is installed you need to set up the application so it will support FrameSaver units Each Network Health application provides a different set of functions called a...

Страница 171: ...elements Provide RMON2 and similar data for information gathered about network traffic between nodes Procedure To find FrameSaver device elements in your network 1 Select the LAN WAN radio button to s...

Страница 172: ...IR for FrameSaver DSL unit elements from Network Health 1 Select the Edit Before Saving button at the bottom of the Discovering dialog box once the discovery process is completed The Poller Configurat...

Страница 173: ...name in the Group Name field Up to 64 characters can be entered A through Z a through z 0 through 9 dashes periods and underscores _ can be used No spaces can be included and the word All cannot be u...

Страница 174: ...n department or business process Executive IT Manager and Customer Service Level reports are provided Using these reports you can measure service performance against goals and agreements Ranges for se...

Страница 175: ...umulated exception points It is a good idea to run this report daily so that DLCIs having the most problems can be attended to first DLCIs contained on this report need immediate attention If a DLCI s...

Страница 176: ...e of various groups The report summarizes service levels for a group of DLCIs along with details on individual DLCIs within that group Customer Service Level Report Provides service level information...

Страница 177: ...Glance Report For FrameSaver units with the SLV and SLM reporting feature set performs trend analysis on up to ten specified variables for DLCIs This is the first Network Health report to integrate t...

Страница 178: ...g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individu...

Страница 179: ...A 1 9783 A2 GB20 00 July 2000 Menu Hierarchy A Menus The following menus are a graphical representation of the FrameSaver DSL unit s menu organization...

Страница 180: ...Monitor Pattern Tests Test PVCTests Network Data Port PhysicalTests Network Data Port Other IP Ping Lamp Test Abort All Tests PVCTests DLCI Number PVC Loopback Send Pattern Monitor Pattern Connectivi...

Страница 181: ...ty Clear Device Fail Reset Device Administer Logins Login ID Password Access Level New Login Entry Select Software Release Current Release Alternate Release Switch Reset LMI Trace Log LMI Packet Captu...

Страница 182: ...Menu Hierarchy A 4 9783 A2 GB20 00 July 2000 This page intentionally left blank...

Страница 183: ...em 2 H Interfaces Group mib 2 Paradyne Indexes to the Interface Table ifTable NetScout Indexes to the Interface Table ifTable H Standards Compliance for SNMP Traps Trap warmStart Trap authenticationFa...

Страница 184: ...2 Like MIB RFC 1659 H Frame Relay Service MIB RFC 1604 H Enterprise MIB H RMON Version 1 MIB RFC 1757 H RMON Version 2 MIB RFC 2021 Downloading MIBs and SNMP Traps Paradyne standard and enterprise MIB...

Страница 185: ...E DSL FrameSaver Flex Model 9783 S W Release MM mm bb MM Major mm minor bb build format NAM CCA number hardware version in hhhh hhh format Serial number sssssss FrameSaver Unit s sysObjectID system 2...

Страница 186: ...rnet Ethernet Port Ethernet Port DSL FR NAM Hardware Version hhhh hhh 101006001 Sync Data Port S01P1 Synchronous Data Port 1 Synchronous Data Port Slot 1 Port 1 DSL FR NAM Hardware Version hhhh hhh 10...

Страница 187: ...escription ifDescr ifEntry 2 ifIndex Frame Relay Logical Layer Frame Relay 1 Network Frame relay logical link on the network interface For the DTE side RMON IN OUT Network SDSL of FR DTE DSL FR NAM Ha...

Страница 188: ...ring or a 1 64 byte string within quotes e g Chicago to New York and only appears when a DLCI with circuitID is associated with the trap linkName is the name given to the link Frame relay linkName onl...

Страница 189: ...ionFailure This trap indicates that access to the FrameSaver unit was unsuccessful due to lack of authentication Table B 4 authenticationFailure Trap Trap What It Indicates Possible Cause authenticati...

Страница 190: ...Down A failure in one of the communication interfaces has occurred A failure in one of the communication interfaces has occurred linkUp One of the failed communication interfaces is up and operational...

Страница 191: ...n due to Loss of Signal Quality H linkUp No alarms on the interface String ifString up Synchronous Data Port Supported by the media specific RS232 like MIB H ifIndex RFC 1573 H ifAdminStatus RFC 1573...

Страница 192: ...LastTrapString devHealthAndStatus mib H linkDown LMI is down for the LMI Protocol configured 3 or Frame Relay link is disabled ifString LMI down No alarms exist on the link e g Sync Data Port S01P1 fr...

Страница 193: ...interfaces table H ifIndex RFC 1573 H ifAdminStatus RFC 1573 H ifOperStatus RFC 1573 H devLastTrapString devHealthAndStatus mib H linkDown One or more alarm conditions are active on the link Alarm co...

Страница 194: ...IR bps enterpriseConfig Change 6 H devLastTrapString devHealthAndStatus mib Configuration has been changed via the menu driven user interface an SNMP Manager or auto configuration after 60 seconds has...

Страница 195: ...ib H devLastTrapString devHealthAndStatus mib SLV Timeout Error Event has been cleared String SLV up on ifString because SLV communication was reestablished Total SLV packets lost is numLost enterpris...

Страница 196: ...tString test started on ifString e g DTE Loopback test started on Sync Data Port S01P1 enterpriseTest Stop 105 For virtual circuits DLCIs H devFrExtDlciIfIndex devFrExt mib H devFrExtDlciDlci devFrExt...

Страница 197: ...rmValue RFC 1757 H alarmRisingThreshold or alarm Falling Threshold RFC 1757 H devLastTrapString devHealthAndStatus mib Object being monitored has risen above the set threshold String Change in variabl...

Страница 198: ...default alarm is set by the FrameSaver unit shows the alarm and event types the interval used when generating alarms and thresholds H Physical Interface Alarm Defaults H Frame Relay Link Alarm Defaul...

Страница 199: ...Defaults Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Unavailable Seconds D MIB pdn_FrExt mib E Tag pdnIfExtTotalUASs OID 1 3 6 1 4 1 1795 2...

Страница 200: ...OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 I 900 secs 15 mins Rising 1 1 Long Frames D MIB pdn_FrExt mib E Tag devFrExtLinkRxLong OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 I 900 secs 15 mins Rising 1 1 Rx...

Страница 201: ...MIB pdn_FrExt mib E Tag devFrExtLinkTx Underruns OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 29 I 900 secs 15 mins Rising 1 1 Rx Non octet Aligns D MIB pdn_FrExt mib E Tag devFrExtLinkRx NonOctet OID 1 3 6...

Страница 202: ...4 2 1 6 I D 60 secs 1 min Rising 5 5 Current Latency A MIB pdn_FrExt mib E Tag devFrExtLatencyLatest OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 I D 60 secs 1 min None Must be configured 0 DLCI Inactive...

Страница 203: ...on D MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets OID 1 3 6 1 2 1 10 32 2 1 9 I D 60 secs 1 min Rising 70 of link capability 65 of link capability Rx FECNs D MIB FR DTE MIB RFC 2115 Tag frCircu...

Страница 204: ...1 Tx Frames Exceeding CIR D MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 I D 60 secs 1 min None Must be configured 0 1 D Delta Indicates that the calculated...

Страница 205: ...MP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap is sent and or a log entry is made This table is helpful in identifying alarm conditions being tracked...

Страница 206: ...1 5 I D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 I D Tx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 I D Tx Octets MIB FR...

Страница 207: ...795 2 24 2 6 9 4 1 1 22 I D Rx DEs MIB pdn_FrExt mib E Tag devFrExtDlciRxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 37 I D Network Frames Offered MIB pdn_FrExt mib E Tag devFrExtDlciRmtOffFr 1 3 6 1 4 1 179...

Страница 208: ...xtDlciEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 I D Inactive Seconds MIB pdn_FrExt mib E Tag devFrExtDlciStsInactiveSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 I D Average Latency MIB pdn_FrExt mib E Tag d...

Страница 209: ...24 2 6 9 4 7 1 7 I Rx Long Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxLong 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 11 I LMI Sequence Errors MIB pdn_FrExt mib E Tag devFrExtLinkSeqErr 1 3 6 1 4 1 1795 2 24...

Страница 210: ...vFrExtLinkUtilUpLimit 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 3 I N Rx Port Burst Octets 1 5 MIB pdn_FrExt mib E Tag devFrExtLinkUtilRxOctets 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 4 I N Tx Port Burst Octe...

Страница 211: ...ames Received MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 9 I D Rx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 1795 2 24 2 6 9 4...

Страница 212: ...1 4 1 1795 2 24 2 6 9 4 7 1 14 I Tx Discards MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 I Rx Discards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards 1 3 6 1 4...

Страница 213: ...nments for the connectors interfaces and cables Rear Panel The following illustration shows the FrameSaver DSL unit s rear panel 00 16690 P 0 R T COM NET POWER ETHERNET The sections that follow provid...

Страница 214: ...4 Ring 5 Tip 98 15954a Ring Tip Ring Tip Twisted Pair Twisted Pair RJ48C Plug 1 2 3 4 5 6 7 8 RJ48C Plug 1 2 3 4 5 6 7 8 Blue White Orange White Blue White Orange White Blue White Orange White Blue Wh...

Страница 215: ...232C communication port connector Signal Direction Pin Shield GND 1 DCE Transmit Data TXD From DTE In 2 DCE Receive Data RXD To DTE Out 3 DCE Request To Send RTS From DTE In 4 DCE Clear To Send CTS To...

Страница 216: ...mpatible with the FrameSaver unit See page C 5 to configure an external modem Pin 1 Pin 14 Pin 13 Pin 25 Pin 1 Pin 14 Pin 13 Pin 25 P2 Plug Chassis Ground TXD RXD RTS DSR Signal Ground CD RLSD RXC DTR...

Страница 217: ...e crossover cable to the external modem 3 Enable auto answer on your modem and configure it to use the following LSD DSR CTS RTS and DTR control leads See the table below for AT D0 command strings Use...

Страница 218: ...DSU In H Local Loopback LL 141 To DSU In L Transmit Data TXD 103 To DSU In P A S B Receive Data RXD 104 From DSU Out R A T B Transmit Signal Element Timing DTE Source XTXC or TT 113 To DSU In U A W B...

Страница 219: ...e pin assignments for the FrameSaver unit s 8 position RJ45 Ethernet port unkeyed modular jack Signal Direction Pin 10 100BaseT Transmit Data TD To LAN Interface Out 1 10 100BaseT Transmit Data TD To...

Страница 220: ...Connectors Cables and Pin Assignments C 8 9783 A2 GB20 00 July 2000 This page intentionally left blank...

Страница 221: ...t Operating temperature Storage temperature Relative humidity Shock and vibration 32 F to 122 F 0 C to 50 C 4 F to 158 F 20 C to 70 C 5 to 85 noncondensing Withstands normal shipping and handling Powe...

Страница 222: ...38 4 57 6 and 115 2 kbps DSL Network Interface Line Code Service Data rates 8 position modular unkeyed USOC RJ48C jack 2B1Q SDSL 144 2320 kbps Ethernet Port Standard Data rates 8 position modular unke...

Страница 223: ...ousing 120 Vac Power Supply Network Cable Installation Instructions and Quick Reference 9783 A1 221 FrameSaver DSL unit with 64 PVCs and Basic Feature Set Includes 1 Slot Housing 120 Vac Power Supply...

Страница 224: ...Feature Number RJ48C DSL Network Cable RJ48C to RJ48C RJ49C 20 feet 6 1 meters For use in the U S 035 0209 2031 3100 F1 500 Standard EIA 232 Straight Through Cable DB25 to RJ48 14 feet 4 3 meters For...

Страница 225: ...Failure trap B 7 Auto Configuration 1 8 2 4 Active 6 14 AutoRoute 4 38 availability LMI and PVC 1 10 B back door access when locked out 8 4 Back to Back Mode Active 6 14 Backspace 2 6 basic feature se...

Страница 226: ...A 232 cable C 4 CTS down 8 7 down to Port Device 6 14 current software revision 6 2 D Data Delivery Ratio DDR 1 10 Link Control Identifier DLCI 4 30 Port physical options 4 14 port connector pin assig...

Страница 227: ...estination 4 38 Link Down 6 15 performance statistics 6 34 port MAC address 6 2 Ethernet port 4 26 connector pin assignments C 7 default gateway address 4 40 options 4 40 even parity 4 42 Event Log Tr...

Страница 228: ...rd keys 2 6 keys keyboard 2 6 screen function 2 5 2 7 L Lamp Test 6 17 8 24 last reset 6 13 latency 1 10 LEDs 8 2 8 11 and control leads displaying 6 3 descriptions 6 4 network interface 6 5 limiting...

Страница 229: ...7 MIB access 5 9 downloading B 2 support B 2 Mode Test 6 4 model number 2 5 modifying a login 5 12 Monitor DTR 4 15 Pattern 8 20 RTS 4 14 monitoring FrameSaver unit 6 12 LEDs and control leads 6 3 Mul...

Страница 230: ...Ethernet interface status 4 40 LED 6 5 Use 4 42 Primary Frame Relay Link 4 29 Link RIP 4 30 Primary Clock Failed 6 15 printed reports 10 7 problem indicators 8 2 product related documents ix Propriet...

Страница 231: ...verification configuring 4 10 statistics 6 26 Session Access Level 4 34 5 5 5 7 ending 2 3 starting 2 2 Set DE 4 29 setting Date Time system clock 4 6 date and time 4 6 setting up SNMP trap managers...

Страница 232: ...LMI Inbound Heartbeat 4 9 4 17 T3 LMI N4 Measurement Period 4 9 4 17 Tab key 2 6 Tc 4 20 TCP 7 2 Telnet limiting access 5 4 5 5 Session 5 5 user interface options 4 33 Terminal Port Use 4 42 Test menu...

Страница 233: ...4 9 4 16 4 17 upgrading system software 7 4 uploading data 7 6 user history statistics gathering 1 9 1 10 user interface 2 1 cannot be accessed 8 12 external modem Com port options 4 46 resetting rest...

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