17
Section 7 Troubleshooting
7.1 Introduction
This section contains a list of problems that may occur. Paradigm Wireless Systems has
suggested corrective action that may correct the problem. If the suggested corrective
action does not eliminate the problem, please contact your Paradigm Wireless Systems
representative for further instructions.
NOTE
Check your sales order and equipment warranty before attempting to service or repair the
unit. Do not break seals on equipment under warranty or the warranty will be voided. Do
not return equipment for warranty or repair service until proper shipping instructions are
received from the factory.
7.2 Troubleshooting
Refer to Table 7-1 for troubleshooting suggestions:
Symptom
Suggested Action
Inoperative
1.Check for proper power supply voltage.
2.Verify all RF connections.
3.Contact your Paradigm Wireless Systems representative.
Over Heating Shut Down
1.Check for operation of fans on sub-rack assembly.
2.Check for debris in heat sink
3.Check air conditioning/venting unit for proper operation.
4.Contact your Paradigm Wireless Systems representative.
Over Power Shut Down
1.Verify host system radio output power level.
2.Verify sub-rack input attenuation.
3.Contact your Paradigm Wireless Systems representative.
7.3 Return for Service Procedures
When returning products to Paradigm Wireless Systems, Inc. the following procedures
will ensure response.
7.3.1 Obtaining an RMA (Return Material Authorization)
A RMA number must be obtained prior to returning equipment to the factory
for service. Please contact your Paradigm Wireless Systems representative to
obtain this number. Failure to obtain this number may result in delays in
receiving repair service.
7.3.2 Repackaging for Shipment
To ensure safe shipment of the amplifier, it is recommended that the packaged designed
for the amplifier is used. The original packaging material is reusable.