12
FAULT AND REMEDIAL MEASURES
In most cases, you will be able to troubleshoot problems easily by yourself. Before you contact us,
please refer to the following table for technical support. This will help you save a lot of work and
possible expenses.
If you are unable to remove the faults, please contact with the local suppliers directly. Please
remember that the repairing of laypeople will invalidate your warranty and claims for compensation
and give rise to the extra costs.
Error shooting
Reasons
Response measures
The pump fails to
make operation.
1. Whether the power voltage is
absent?
2. The overheating motor is
mainly caused by: excessively high
liquid temperature .
3. Whether it is caused by foreign
body obstruction?
4. Whether the residual current
circuit can start up the breaker?
5. Motor fault?
1. Please check the power cable, plug,
socket and fuse.
2. Find out the specific reasons and
solve it.
3. Clean filter.
4. Activation RCCB
When RCCB is started again, please
contact with the qualified electrician.
5. Contact with the service partners.
The water pump fails
to draw water
regardless of its
operation.
1. Whether it is caused by the
suction inlet obstruction?
2. Whether the pump has inhaled
air?
3. Whether the pump is blocked
by foreign body?
1. Remove blockage.
2. Check the joint airtightness.
3. Clean filter.
Excessively low
hydraulic head.
1. Whether the hydraulic head
has excessively large height?
2. Whether the pressure pipeline
has excessively small diameter?
3. Whether the pressure pipeline
is blocked?
4. Whether it is
caused by the suction inlet
obstruction?
5. Whether the pressure pipeline
is kinked?
6. Whether the pressure pipeline
is untight ?
1. Satisfy the maximum hydraulic head
height.
2. Please apply the pressure pipe
which has large diameter.
3. Remove blockage.
4. Clean up the suction inlet.
5. Straighten the pressure line.
6. Seal the pressure pipeline and
screw the threaded connection.
The pump has
extremely loud enough
voice during
operation?
Pump inhaled air.
Please ensure that there are enough
liquid. Check the joint airtightness.
