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Frequently Asked Questions
Q: How do I set up my Digital Photo Frame?
A: It is very simple to get your Digital Photo Frame out of the box and running
in just a few minutes. Just plug the power adapter into the Digital Photo
Frame and into a standard Wall Socket. Insert a memory card into the
appropriate card slot on the side of the Digital Photo Frame, and turn it on.
Your first slide show will automatically start to play.
Q: What memory cards can the Digital Photo Frame Read?
A: Compatible memory cards include Secure Digital, MultiMedia Card,
Compact Flash, Memory Stick, MemoryStick Pro, Memory Stick Duo,
Memory Stick Pro Duo, and XD card.
Q: I set up the Digital Photo Frame; why won’t it turn on?
A: The Adapter is not securely connected to the Photo Frame or the Power
Switch is not on.
Q: I have a memory card in the Digital Photo Frame; why can’t I view my
photos?
A: First, make sure that the memory card is one of the formats listed above
and that the files on the card are JPEG images files. Second, turn the
Digital Photo Frame Off and make sure that the memory card is inserted
all the way into the card slot and is facing the right direction. Third, turn the
Frame On. After a couple of seconds, you should see your first photo.
Press Exit to open the Card Selection screen and select the card. Then
select Photos. You should see the Thumbnails screen listing all photos on
the card. If you don’t, you may want to try another card.
Note: Some digital cameras save images in other formats. Please refer to
your camera’s manual if your photos are not JPEG files.
Q: Why is the picture display slower with some pictures and faster with
others?
A: Higher resolution pictures load more slowly. Try using lower resolution
pictures or down sampling your images. See your camera’s operating
manual for details on down sampling your photos.
Q: Can I insert multiple memory cards?
A: Yes. Turn on the unit before inserting any card. The Select Card Screen
lets you choose between all available memory cards and built-in memory.
