21
Troubleshooting
Check the following before requesting repair.
Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question
related to engineering.
Symptom
Cause/solution
Reference pages
The power indicator blinks
red.
p
The ID of this product is not yet registered in the Center
Module and a wireless connection cannot be made.
¬
Register ID in the Center Module of the target.
P.17
The power indicator lights
red.
p
The battery is almost exhausted.
¬
Replace the battery with a charged one.
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Cannot turn on the Belt
Pack.
p
The battery is exhausted.
The battery is not inserted correctly.
¬
Replace the battery with a charged one.
Position the battery properly.
P.10
Cannot communicate with
other store personnel or the
customer at the menu board.
p
The Center Module may be turned off.
¬
Turn on the power switch of the Center Module. If no remedy
exists, consult your dealer for repairs.
Operating
instructions of the
Center Module
p
The headset ID is not registered in the Center Module of the
target.
¬
Register ID in the Center Module of the target.
P.17
Cannot hear or talk
to the customer, but
communications with the
store personnel are OK.
p
The vehicle detector may be malfunctioning because the
detector is not plugged into the Center Module, no power is
supplied, or the detecting function is out of order.
¬
Check that the vehicle detector is plugged in and has power. If
no remedy exists, consult your dealer for repairs.
Operating
instructions of the
Center Module
Cannot “talk” or “page” in
certain areas.
p
Radio waves cannot reach the area.
¬
Remove any metal obstacles blocking radio waves.
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Talk or page operation is
impossible from the Belt
Pack set in the manager
mode.
p
The unit in manager mode is receiving a phone call.
¬
When the phone call is ended, “talk” or “page” operation is
enabled.
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English
