Frequently Asked
Questions
77
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
•
Check the position, direction, and connection
of the aerial.
•
Keep the space between the TV and
RF cable.
Unable to receive TV signals
•
Check the RF cable connection. Refer
to “Special notices for receiving digital
terrestrial services” (p. 8).
•
If you use an RF selector, confirm that the
correct TV signal is selected.
Neither image nor sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check the Picture Menu (p. 28 - 29) and
volume.
•
Check all required cables and connections
are firmly in place.
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact your local
Panasonic dealer.
The LCD panel moves slightly when it is pushed
with a finger Clattered sound might be heard
•
There are some looseness around the panel to
prevent the damage to the panel.
The panel might move slightly when it is pushed
with a finger, and clattered sound might be heard.
This is not a malfunction.
There may be red spots, blue spots, green spots
and black spots on the screen
•
This is a characteristic of liquid crystal panels and
is not a problem. The liquid crystal panel is built
with very high precision technology giving you
fine picture details. Occasionally, a few non-active
pixels may appear on the screen as a fixed point
of red, green, blue or black. Please note this does
not affect the performance of your LCD, and it is
not a quality problem.
Problem
Actions
Screen
Chaotic image, noisy
•
Change the setting of [P-NR] in the Picture Menu (to remove noise).
(p. 28)
•
Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
•
Is [Colour] or [Contrast] in the Picture Menu set to the minimum?
(p. 28)
Blurry or distorted
image
(no sound or low
volume)
•
Reset channels
(p. 36 - 37)
Unusual image is
displayed
•
Turn the TV Off with Mains power On / Off switch, then turn it On
again.
Sound
No sound is produced
•
Is “Sound Mute” active?
(p. 11)
•
Is the volume set to the minimum?
Sound level is low or
sound is distorted
•
Sound signal reception may be deteriorated.
•
Set [MPX] in the Sound Menu to [Mono]
(p. 30)
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