FAQs
47
Problem
Causes / Actions
Screen
Chaotic image, noisy
●
Set [P-NR] in the Picture Menu to remove noise.
(p. 25)
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
●
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 25)
Blurry or distorted image
(no sound or low volume)
●
Reset channels.
(p. 29, 31)
Unusual image is
displayed
●
Turn the TV to standby mode with Standby On / Off switch, then turn it on
again.
●
If the problem persists, initialise all settings.
[Shipping Condition] (p. 34)
Sound
No sound is produced
●
Is “Sound mute” active?
(p. 9)
●
Is the volume set to the minimum?
Sound level is low or
sound is distorted
●
Sound signal reception may be deteriorated.
●
Set [MPX] (p. 26) in the Sound Menu to [Mono]. (Analogue)
HDMI
Sound is unusual
●
Set the sound setting of the connected equipment to “2ch L.PCM”.
●
Check the [HDMI1 / 2 Input] setting in the Sound Menu.
(p. 26)
●
If digital sound connection has a problem, select analogue sound connection.
(p. 44)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Check the HDMI cable is connected properly.
(p. 40)
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
(p. 45)
●
Use equipment compliant with EIA/CEA-861/861D.
Other
The TV does not switch on
●
Check the mains lead is plugged into the TV and the socket outlet.
The TV goes into Standby
mode
●
Auto power standby function is activated.
(p. 10)
●
The TV enters Standby mode about 30 minutes after analogue broadcasting
ends.
The remote control does
not work or is intermittent
●
Are the batteries installed correctly?
(p. 8)
●
Has the TV been switched on?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the front of the TV (within about 7 m and a
30 degree angle of the front of the TV).
●
Situate the TV away from sunshine or other sources of bright light not to shine
on the TV’s remote control signal receiver.
Parts of the TV become
hot
●
Even when the temperature of parts of the front, top and rear panels has risen,
these temperature rises do not cause any problems in terms of performance or
quality.
The LCD panel moves
slightly when it is pushed
with a finger
Clattered sound might be
heard
●
There is some flexibility around the panel to prevent damage to the panel.
●
The panel might move slightly when it is pushed with a finger, and clattered
sound might be heard. This is not a malfunction.
Overcurrent error
message appears
●
The connected USB device might cause this error. Remove the device and turn
the TV to standby mode with Standby On / Off switch, then turn it on again.
●
Check foreign objects are not inside the USB port.
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your local Panasonic dealer or the authorised
service centre.
TH-L32XM5A_EN.indb 47
TH-L32XM5A_EN.indb 47
7/27/2012 5:18:18 PM
7/27/2012 5:18:18 PM
