44
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 20) and volume.
•
Check all required SCART cables and
connections are
fi
rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to
fi
ll your
screen. For user control please see p. 40.
S-Video / black and
white picture
•
Using AV button please con
fi
rm your
selection is S-Video I.e. AV2/AV2S
(p. 14).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these by pressing
the button.
Press again to redisplay.
No DVB programmes
shown after Auto Setup
•
Check the DVB transmitter.
•
Adjust the direction of the aerial to another
transmitter installed nearby.
•
Check the analogue broadcast.
If the image quality is poor,
check the aerial and consult
your nearest dealer.
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the
authorized Service Centre.
Direct TV record / Q-Link
functions not recording
•
Please con
fi
rm SCART cable and connection. Also
please set “AV2 / AV3 out” in the Setup Menu (p. 21).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
●
no signal in DVB or AV mode
●
selected locked channel
●
selected invalid channel
●
selected radio channel
●
displayed menu
●
Thumbnail, list or still picture in SD Card mode
To customer using indoor
aerial
In order to enjoy a good quality DVB image, it is
important to receive a good quality DVB signal.
For this purpose check “DVB Signal Condition” in
Tuning Menu (p. 28). A level of at least 5 is required
in order to provide a good picture. It may be
necessary to adjust the position and direction of the
aerial to achieve the best possible result.
