Troubleshooting
171
Problem Solving
404/405 During initial handshake, communication error
occurred.
Reload the document and send again.
--
406
Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
Check the password or the telephone number
in One-Touch or Abbreviated station.
407
No confirmation from the receiving station for the
previous page sent.
Wait a few minutes and send again.
--
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
--
410
Communication aborted by the transmitting side.
Check with the other party.
--
411
Polling password does not match.
Check the polling password.
412
No data from the transmitting side.
Check with the other party.
--
414
Polling password does not match.
Check the polling password.
415
Polling transmission error.
Check the polling password.
416/417 Received data has too many errors.
Check with the other party.
--
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
1. Remote side misdial.
2. Check with the other party.
--
422/427 Interface is incompatible.
Check with the other party.
--
434
Communication error occurred while receiving.
Check with the other party.
--
436/456
490
Received data has too many errors.
Check with the other party.
--
494
Communication error occurred while receiving.
Check with the other party.
--
495
Telephone line disconnected.
Check with the other party.
--
501/502
503
Communication error occurred using the internal V.34
Modem.
Check with the other party.
--
504
Polling is rejected due to no polling data.
Check with the other party.
--
505
Polling is rejected due to password error.
1. Check the polling password.
2. Check with the other party.
--
540/541
542/543
544
Communication error occurred while transmitting.
1. Reload the document and send again.
2. Check with the other party.
--
550
Telephone line disconnected.
Check with the other party.
--
554
Communication error occurred while receiving.
Check with the other party.
--
580
Sub-address transmission to a unit that has no Sub-
address function.
Check the remote station.
623
No document loaded on the ADF.
Reload the document and send again.
--
630
Redial was not successful due to a busy line.
Reload the document and send again.
--
631
During dialing, STOP was pressed.
Reload the document and send again.
--
634
Redial was not successful due to no response from
the called station or wrong number dialed.
Note:
If busy tone was not detected, the machine will
only redial once.
Check the telephone number and send again.
--
638
Power failure occurred during the communication.
Check the power cord and plug.
Info.
Code
Meaning
Action
page
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