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Troubleshooting

Reference Manual

The Reference Manual is

not displayed.

Install Adobe Reader.

Log on to Windows as an administrator.

Click

(Start) and input “c:\util\reader\Setup.exe” in [Search programs and files]

then press

Enter

Click [start] - [Run] and input “c:\util\reader\Setup.exe”, then click [OK].

Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help]

- [Check for Updates...].

Others

No response.

Press

Ctrl

Shift

Esc

to open Task Manager and close the software application

that is not responding.

An input screen (e.g., password input screen at startup) may be hidden behind another

window. Press

Alt

Tab

to check.

Slide the power switch for four seconds or longer to shut down the computer, and then slide

the power switch to turn it on. If the application program does not work normally, uninstall

and reinstall the program. To uninstall,

click

(Start) - [Control Panel] - [Programs] - [Uninstall a program].

click [start] - [Control Panel] - [Add or Remove Programs].

<Only for model with Cam-

era>

The Camera does not oper-

ate.

When using the Camera after the computer resumes from sleep or hibernation, wait for about

10 seconds before starting up the software.

<Only for model with Cam-

era>

The image of the camera

flickers.

The image of the camera might flicker when taking a picture under the fluorescent lamp.

Change the setting of the anti flicker according to the following procedure.

Click [Settings] - [Image Control...].

Change the setting of [PowerLine Frequency (Anti Flicker)].

(Set it to the power-supply frequency in the region).

Click [OK].

<Only for model with wire-

less WAN>

The message “To assure

compliance with RF expo-

sure requirement, WWAN

cannot be used in this direc-

tion. Do you want to rotate

and disable WWAN?” ap-

pears.

The message appears when you orient the computer so that the wireless WAN antenna

is placed close to you and then try to rotate the display.

Click [Yes] to turn off the wireless WAN and continue using the computer in the current

orientation. If you do not want to turn off the wireless WAN, click [No]. In this case, the

display will not rotate to the most suitable orientation.

Troubleshooting (Basic)

DFQW5510ZACF-C1mk2_XP7_OI_P.indb 30

2011/05/24 14:56:42

Содержание Toughbook CF-C1ADACZ6M

Страница 1: ...ubleshooting Troubleshooting Basic 26 Appendix LIMITED USE LICENSE AGREEMENT 31 Specifications 33 LIMITED WARRANTY 36 Please read these instructions carefully before using this product and save this manual for future use For further information about the com puter you can refer to the on screen manual To access the on screen manual è page 19 On screen Manual Getting Started Useful Information Trou...

Страница 2: ...and Genuine Windows 7 Professional 64 bit Service Pack 1 as Windows or Windows 7 Genuine Microsoft Windows XP Tablet PC Edition Service Pack 3 as Windows or Windows XP The computer screen supporting touching methods using digitizer pen stylus your fingers as the screen The Digitizer Multi Touch Screen Capacitive as the digitizer and the Multi Touch Screen Resistive as the touchscreen The digitizer...

Страница 3: ...irports you are encouraged to ask for autho rization to use this product prior to turning on the product Regulatory Information We are not responsible for any radio or television interfer ence caused by unauthorized modification of this product The correction of interference caused by such unauthor ized modification will be the responsibility of the user We and its authorized resellers or distribu...

Страница 4: ...eld Computer incorporating wireless WAN modem receives and transmits radio frequency energy while switched on Remember that interference can occur if it is used close to TV sets radios computers or inadequately shielded equipment Follow any special regulations and always switch off Per sonal Computer or Handheld Computer incor porating wireless WAN modem wherever for bidden or when you suspect tha...

Страница 5: ...t all area the sum of RENs should not ex ceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company 4 If your telephone equipment cause harm to the tele phone network the telephone company will notify you in advice that temporary discontinuance of service may be required But if advice notice isn t practic...

Страница 6: ...uations Les réparations de matériel homologué doivent être coor données par un représentant désigné par le fournisseur L entreprise de télécommunications peut demander à l utilisateur de débrancher un appareil à la suite de répa rations ou de modifications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de m...

Страница 7: ...PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LI ABILITY RESULTING FROM THE USE OF THIS PROD UCT ARISING OUT OF THE FOREGOING USES 1 AIRCRAFT COCKPIT EQUIPMENT SYSTEMS include Class2 Electrical Flight Bag EFB Systems and Class1 EFB Systems when used during critical phases of flight e g dur ing take off and landing and or mounted on to the aircraft Class1 EFB Systems and 2 EFB Systems are defined by FA...

Страница 8: ...s Product While the AC Plug Is Connected The AC cord may be damaged resulting in fire or electric shock If the AC cord is damaged unplug the AC plug immedi ately Use Only the Specified AC Adaptor With This Product Using an AC adaptor other than the one supplied supplied with the unit or one sold separately as an accessory may result in a fire Do Not Subject the AC Adaptor to Any Strong Impact Usin...

Страница 9: ...f time a month or more charge or discharge use the battery pack until the remaining battery level becomes 30 to 40 and store it in a cool dry place l This computer prevents overcharging of the battery by recharging only when the remaining power is less than approx 95 when Economy Mode ECO is enabled 75 of capacity l The battery pack is not charged when the computer is first purchased Be sure to ch...

Страница 10: ... Devices Audio and click Volume in Sound recording B Click Options and add a check mark for Advanced Control C Click Advanced in Mic Volume and add a check mark for 2 Mono Mic then click Close When recording in stereo using a stereo microphone A Click Start Control Panel Hardware and Sound Sound Recording Microphone Properties and then remove a check mark for Mono Microphone in Enhancements A Clic...

Страница 11: ...Memory Card Status H Bluetooth Antenna Only for model with Bluetooth è Reference Manual Bluetooth I Tether Hook è page 14 J Hand Strap è page 14 Using the Hand Strap K Hard Disk Drive Latch è Reference Manual Hard Disk Drive L Pen Holder The pen included is already attached to the comput er at purchase M SIM Card Slot Only for model with wireless WAN è Reference Manual Wireless WAN N RAM Module Sl...

Страница 12: ... direction of the arrow while holding both sides Stop rotation when the display clicks into place NOTE l The display cannot be rotated more than 180 degrees in the direction of the ar row or in the opposite direction of the arrow Do not attempt to rotate the display more than 180 degrees or in the opposite direction using force l Do not allow the tether for the pen included or other cables to get ...

Страница 13: ...he direction of the arrow while holding both sides Stop rotation when the display clicks into place NOTE l The display cannot be rotated more than 180 degrees in the direction of the ar row or in the opposite direction of the arrow Do not attempt to rotate the display more than 180 degrees or in the opposite direction using force l Do not allow the tether for the pen included or other cables to ge...

Страница 14: ...lustrated D Using the Hand Strap The hand strap is convenient for computing while standing To carry the computer put your hand between the computer and the hand strap to prevent if from falling and firmly hold the computer when using it NOTE l Be careful of computer drop resulting from the hand strap damage Pass one of the loops through the hole second loop Description of Parts NOTE l When the pen...

Страница 15: ...the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pack and the computer NOTE l Note that the computer consumes electricity even when the computer power is off If the battery pack is fully charged the battery will fully discharged in the fol lowing period of time In sleep standby Approx 3 5 days If Wake Up fr...

Страница 16: ... instructions lThe computer restarts several times Do not touch the keyboard or touch pad and wait until the hard disk drive indicator has turned off lAfter the computer is turned on the screen remains black or unchanged for a while This is not a malfunction Wait for a moment until the Windows setup screen appears lDuring setup of Windows use the touch pad and clicking to move the cursor and to cl...

Страница 17: ... digitizer 2 Using the digitizer pen touch each of the target marks one by one and then click Yes 3 Click Touch input 4 Using your finger touch each of the target marks one by one and then click Yes Only for model with touchscreen 1 Click start 2 Using the stylus touch each of the target marks one by one and then click Yes 8 Create a new account Click start Control Panel User Accounts Create a new...

Страница 18: ...ry packs at the same time With the battery charger optional CF VCBC11U you can remove the empty battery pack from the computer and charge it while using the computer n To change the partition structure You can shrink a part of an existing partition to create unallocated disk space from which you can create a new parti tion This computer has a single partition as default setting A Click Start and r...

Страница 19: ...nual Click start Reference Manual l Alternatively click start All Programs Panasonic On Line Manuals Reference Manual n Important Tips The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum condition to obtain longer operation time To access the Important Tips Double click on the desktop l Alternatively click Start All Programs Panasoni...

Страница 20: ... careful when handling the computer l Turn off the computer l Remove all external devices cables PC Cards and other protruding objects l Do not drop or hit the computer against solid objects l Do not leave the display open l Do not grip the display part and area of tablet buttons l When you carry the AC adaptor with the cord rolled up roll it up as shown in A Do not roll up the cord in the opposit...

Страница 21: ...ware click on the notifi cation area click and click Power saver Power saver for the power plan restrains performance Accordingly using application software or peripheral de vices frequently may slow the computer processing speed l When Intel Wireless Display Software is not used click on the notification area and click Then click Panasonic Power management Better Heat Dispersion When changing to ...

Страница 22: ... so is easier to clean To clean the touch pad Wipe lightly with a gauze or other dry soft cloth To clean areas other than the LCD panel and touch pad Wet a soft cloth with water or a diluted kitchen cleanser neutral wring the cloth out thoroughly and wipe the dirty area gently Using a detergent other than a neutral kitchen cleanser e g a weak alkali cleanser may adversely affect painted surfaces C...

Страница 23: ...ter or any other liquid on the keyboard even a small amount be sure to perform the following steps Failure to perform these steps may result in damage to the computer The drain system will not provide complete protection against water entering the computer 1 Immediately turn off the computer and remove the AC adaptor 2 Wipe any water droplets off of the top of the keyboard using a soft dry cloth 3...

Страница 24: ...s 7 Click Yes I agree to the provisions above and wish to continue and click Next 8 Select the settings and click Next l Reinstall Windows to the whole Hard Disk to factory default Select this option when you want to reinstall Windows to the factory default After reinstallation you can cre ate a new partition For how to create a new partition refer to To change the partition structure page 18 l Re...

Страница 25: ...drive or port replicator 7 Select the Exit menu 8 When using CD DVD drive Select your CD DVD drive in Boot Override and press Enter When using port replicator Select P1 TEAC XXXXX in Boot Override and press Enter The computer will restart 9 Click Reinstall Windows and click Next The License Agreement screen appears 10 Click Yes I agree to the provisions above and wish to continue and click Next 11...

Страница 26: ...rned on but nothing is displayed on the screen l Turn off the computer and remove the RAM module then confirm whether the RAM module has compliant to specification When the RAM module has conformed to specifi cation install it again You have forgotten the pass word l Supervisor Password or User Password Contact your technical support office l Administrator password If you have another account with...

Страница 27: ...nced and a check mark for Prompt for password when computer resumes from standby When logging on e g re suming the computer audio is distorted l Perform the following steps to change the audio settings to prevent audio output A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK A Click start Control Panel Sounds Speech and Audi...

Страница 28: ...ent but this is not a malfunction You can use it Adjust the brightness of the screen with Fn F1 Fn F2 or tablet button Remove and insert the AC adaptor While you are using motion video playback software benchmark software for graphic if error screen is displayed or application software does not function normally set Intel video driver power saving function Intel R Display Power Saving Technology t...

Страница 29: ...ware applications currently running and remove all peripher als Once the range requirement is satisfied charging begins automatically The battery indicator is flash ing l The battery is recharging If Battery Charging Indicator in the Main menu of the Setup Utility is set to Flashing the indicator will alternately become lighter and darker n Touch Pad Screen The cursor does not work l When using th...

Страница 30: ...ams Only for model with Cam era The Camera does not oper ate l When using the Camera after the computer resumes from sleep or hibernation wait for about 10 seconds before starting up the software Only for model with Cam era The image of the camera flickers l The image of the camera might flicker when taking a picture under the fluorescent lamp Change the setting of the anti flicker according to th...

Страница 31: ...as accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification from the Programs and you must reproduce a...

Страница 32: ...difier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciels ainsi que de la documentation les ac...

Страница 33: ...050 dots 1600 x 900 dots 1600 x 1200 dots 1680 x 1050 dots 1920 x 1080 dots 1920 x 1200 dots Simultaneous Display on LCD External Display 7 65 536 16 777 216 colors 800 x 600 dots 1024 x 768 dots 1280 x 720 dots 1280 x 768 dots 1280 x 800 dots 6 Wireless LAN 8 Intel Centrino Advanced N 6205 è page 34 Bluetooth 9 è page 35 Wireless WAN 10 Sierra Wireless High speed module LAN 11 IEEE 802 3 10BASE T...

Страница 34: ... Panasonic PC Hand Writing Utility Software Keyboard Camera Utility 14 Infineon TPM Pro fessional Package 30 Calibration Utility Wireless Manager Mobile Edition 5 5f 31 Intel Identity Protection Technology Microsoft Internet Explorer 9 0 DirectX 11 32 Microsoft Windows Media Player 12 Microsoft NET Framework 3 5 1 Power Plan Extension Utility Windows XP Mode Intel Wireless Display Software Quick B...

Страница 35: ... with a capacity of up to 64 GB Operation on other SD equipment is not guaranteed 17 Only for model with Smart Card Slot 18 Does not guarantee operation of all USB compatible peripherals 19 Use a condenser stereo microphone 20 Only for model with port replicator connector 21 Only for North America The AC adaptor is compatible with power sources up to 240 V AC adaptor This computer is supplied with...

Страница 36: ...lation related issues All modems must be approved by the wireless carrier prior to use Any use or attempted use of a wireless modem not approved and activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may result in legal action In addition all modems must be approved by Panasonic as compatible with the computer hardware befor...

Страница 37: ...se introduction of liquid or other foreign matter into the unit abuse ne glect installation maladjustment of consumer controls improper maintenance or modification use not in accordance with product use instructions Failures due to service by anyone other than a Panasonic Authorized Service Provider Failures caused by improper integration by any company other than Panasonic or a Panasonic Authoriz...

Страница 38: ...mporary Guidance Leaflets No 36 IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE Carefully pack the product preferably in the original carton Include details of defect claimed and proof of date of original pur chase No liability is assumed for loss or damage to the product while in transit if you chose your own transportation carrier SOFTWARE MEDIA LIMITED WARRANTY Coverage PCI warrants to you the fir...

Страница 39: ...u le feuilet n 36 JAA JAA TGL Temporary Guidance Leaflets No 36 EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE Emballez soigneusement le produit de préférence dans son emballage d origine Joignez une description de la défaillance de même qu une pièce justificative de la date d achat Panasonic Canada Inc ne peut être tenue responsable pour tout dommage ou perte subi pendant le transport si vous a...

Страница 40: ...rough the use of computers and other office equipment The program backs the development and dis semination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amon...

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