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Troubleshooting (Advanced)

Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (

Shut Down

Cannot shut down or restart Windows.

z

Remove USB devices.

z

It may take one or two minutes to shut down.

Standby/Hibernation

Cannot enter standby or hibernation.

z

Remove USB devices temporarily. If the problem persists, restart the computer.

z

It may take one or two minutes to enter standby or hibernation.

z

The computer may not enter standby when the computer is communicating via
modem.

z

The computer does not enter standby or hibernation immediately after resum-
ing. Wait approximately one minute.

z

When a disc formatted using B’s CLiP is in the DVD drive, the computer will not
enter standby or hibernation. Remove the disc.

Cannot enter standby or hibernation
automatically.

z

Disconnect peripheral devices.

z

When a disc formatted using B’s CLiP is in the DVD drive, the computer will not
enter standby or hibernation. Remove the disc.

The computer does not resume.

z

If you press and hold the power switch for four seconds or longer, the power will
be turned off forcibly and the computer will not resume. In this case, all unsaved
data will be lost.

z

You disconnected the AC adaptor and the battery pack while the computer was
in standby mode. If the computer’s power supply is disconnected in standby
mode, unsaved data will be lost and the computer will not resume.

z

The battery is exhausted. Standby and hibernation consume some power.

The computer will not automatically
enter standby/hibernation mode.

z

If you connect to a network using wireless LAN function, select the profile and
connect to the access point(

z

If you do not use wireless LAN function, turn off wireless LAN function(

).

z

Make sure that you are not using any software that regularly accesses the hard
disk.

Sound

No sound.

z

Press

Fn

+

F4

or

Fn

+

F6

to cancel mute.

Distorted sound.

z

Performing

Fn

key combinations sometimes causes sound distortion. Stop and

restart playback.

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Содержание Toughbook CF-74JDMBD2M

Страница 1: ...1 Reference Manual Personal Computer Model No CF 74 Series We recommend that this Reference Manual be printed ...

Страница 2: ...nations may not work with some applications z The popup menu icon appears after logging on to Windows It may not appear in some application conditions e g when Command Prompt is set to Full Screen Key Function Popup menu icon Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up Fn F3 Display switching Î page 47 When an external display is connected Internal LCD Simultaneous display External display CAUT...

Страница 3: ...ss and hold Fn and press F5 or F6 intermittently z This does not work on beeps or speakers connected to the USB port Fn F7 Activate standby Î page 7 Fn F9 Remaining battery level When the battery pack is inserted in the computer Î page 13 Fn F10 Activate hibernation Î page 7 Key Function Popup menu icon ...

Страница 4: ...tion A Press Fn once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 1 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The popup menu icon will not be dis...

Страница 5: ...Panel USB Touch Panel Configuration B Select the settings and then click OK z Do not add a check mark to Delete Cursor since the display may be distorted z The touchscreen function does not work in the Setup Utility in the full screen of Command Prompt or in Recover Pro Î page 75 1 Run Touch Screen Calibration Utility Click start All programs Fujitsu Touch Panel USB Touch Screen Calibration Utilit...

Страница 6: ...ularly about once a week without using standby or hibernation z Save the necessary data z Close files you have opened from removable disk and network drive z The password you set in the Setup Utility is not requested at resuming You can use the Windows password for security in standby or hibernation A Click start Control Panel User Accounts and select the account B Click Create a password and set ...

Страница 7: ...y The power indicator B blinks green Hibernation The power indicator B goes off z You can alternatively use the Windows menu to enter standby or hibernation To enter standby click start Turn Off Computer Stand By To enter hiberna tion click start Turn Off Computer then press and hold Shift and click Hibernate CAUTION While the computer is entering standby or hibernation z Do not Touch the keyboard...

Страница 8: ...n the display or press the power switch A z When Stand by or Hibernation is selected as the setting for When I close the lid of my portable computer Î page 6 you can resume operation opening the display CAUTION z Do not perform the following operations until resuming is complete After the display has resumed wait approximately 30 seconds normally or 60 seconds when the computer is on a network Tou...

Страница 9: ...ter 5 Enter your password again in Confirm New Password and press Enter 6 In Setup Notice press Enter 7 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short ...

Страница 10: ...etup Utility Î page 68 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 9 z When you have your hard disk drive repaired Contact Panasonic Technical Support Before sending ba...

Страница 11: ... read written and from being used to start the computer You can protect your data from unauthorized access or accidental overwriting 1 Select Disable in DVD Operation in the Security menu of the Setup Utility Î page 68 NOTE z This does not work for USB DVD drive Disabling DVD Drive ...

Страница 12: ...s in progress Green The battery is fully charged Blinking green In high temperature mode the battery pack is discharging the power to 80 1 of normal temperature mode Î page 14 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged...

Страница 13: ...harge in the cases as below To correct the display perform the Battery Recalibration Î page 16 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in standby mode for a long time without power supply from the AC adaptor z The battery display may not be t...

Страница 14: ...quivalent to an 80 charge level for normal temperature mode z After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the comput...

Страница 15: ...ately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery replace the battery and turn the computer on again When the computer...

Страница 16: ...ration C When the message requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long...

Страница 17: ...ur computer z In the standby mode do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the standby function 2 Remove Insert the battery pack z To remove A Slide the right latch A to the unlocked position B Slide and hold the left latch B to the unlocked position and hold the cen ter of the battery pack and push...

Страница 18: ... CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer z Do not remove the battery pack forcibly when the latch is locked Doing so may damage the battery pack ...

Страница 19: ...portable computer Î page 6 Setting Standby or Hibernation NOTE z Refer to the catalogs etc for the latest information about optional devices z Read the instruction manuals of the devices carefully 1 Disable the multimedia pocket device function A Double click on the notification area B Select the multimedia pocket device and then click Stop C Follow the on screen instructions D Confirm that the mu...

Страница 20: ...amaged z Do not apply excessive force when raising the slot side upward and inserting the device NOTE z The procedure to disable the multimedia pocket device is not necessary when you remove the device after turning off the computer z You can see that the device is recognized or not by double clicking on the notification area or checking the Infor mation menu in the Setup Utility Î page 65 If the ...

Страница 21: ... leave the tray open and do not touch the lens The lens and disc can become dusty in some conditions It may cause malfunction in reading or writing z Do not apply excessive force to the tray in the open position z Never insert a foreign object such as a paper clip into the DVD drive Doing so may cause malfunction z Do not place items other than discs on the tray z Do not access the drive until aft...

Страница 22: ... surface of the disc with a ballpoint pen or other writing instrument Do not attach stickers to discs Do not drop bend or place heavy objects on top of discs Do not place or store discs in locations exposed to heat direct sunlight humidity or dust If a disc is brought from a cold to a warm location condensation may form on the disc For read only discs wipe off the condensation using a soft dry lin...

Страница 23: ... the disc using a DVD MULTI drive 2 DVD RAM Only non cartridge type or removable cartridge type can be used 3 Does not support DVD RW Ver 1 0 Disc Information CD R CD RW CD ROM CD DIGITAL AUDIO CD TEXT CD EXTRA Video CD Photo CD DVD RAM 1 2 DVD R 1 DVD R DL DVD RW 1 3 DVD ROM DVD Video R 1 R DL 1 RW 1 Recordable VIDEO CD ...

Страница 24: ...d TAIYO YUDEN Co Ltd DVD RW MITSUBISHI KAGAKU MEDIA CO Ltd Victor Company of Japan Limited DVD RAM Matsushita Electric Industrial Co Ltd HITACHI MAXELL Ltd R RW MITSUBISHI KAGAKU MEDIA CO Ltd RICOH Co Ltd R DL MITSUBISHI KAGAKU MEDIA CO Ltd Only for model with a DVD MULTI drive DVD R for General 1X SPEED 4 7 GB 1 2X SPEED 4 7 GB 1 4X SPEED 4 7 GB 1 8X SPEED 4 7 GB 1 16X SPEED 4 7 GB DVD RW 1X SPEE...

Страница 25: ... Video DVD Video with multiple region codes Confirm Region appears Select the region code and click OK Play now begins CAUTION z You can change the region code setting up to five times including the initial setting Be extremely careful because you cannot change the region code anymore after the fifth change even if you reinstalled the operating system z Any problem resulting from illegal changing ...

Страница 26: ...ive is excessive check the disc If the disc is normal and is inserted correctly set DVD Drive Speed to Low in the Main menu of the Setup Utility Î page 66 When using B s Recorder select writing speed 8x or less to minimize vibration z For AutoPlay CD If an AutoPlay CD does not start after the computer resumes from standby or hibernation remove the disc from the drive and then reinsert it after wai...

Страница 27: ... is compatible with the selected writing speed z The quality of written data depends on the disc Only for model with a DVD MULTI drive z If a DVD MULTI drive has already been set at the time of initial startup of the computer you do not need to install the DVD RAM Driver You can write to a DVD RAM disc without installation If you purchase a DVD MULTI drive after the initial star tup of the compute...

Страница 28: ...of the screen properties z Do not install another player software together with WinDVD Doing so may interfere with smooth playback Some DVD Video discs contain the player software and start installing In this case cancel the installation as soon as possible If you accidentally installed another player software and find a prob lem in playback try either of the following procedures Uninstall the pla...

Страница 29: ...further information refer to the instruction manual of the DVD recorder z You cannot play discs protected with copyright management technologies such as CPPM Content Protection for Prere corded Media and CPRM Content Protection for Recordable Media 1 A process that enables the playback of the discs on other DVD players etc DVD Discs Created Using a DVD Recorder ...

Страница 30: ...DVD MULTI drive z DVD RAM 1 2 z DVD R 1 z DVD RW 3 z R 1 z R DL 1 z RW 1 You can use on B s Recorder only and cannot read from or write to the disc using B s CLiP 2 If you write to DVD RAM using B s Recorder the DVD RAM will become read only disc To write to such a DVD RAM disc using an application other than B s Recorder physical formatting is required 3 You cannot read from or write to DVD RW cr...

Страница 31: ...ll users and then relog on to Windows z Do not remove the media immediately after reading or writing or just after the Windows reading writing message disap pears z When is displayed on the notification area the computer will not enter standby automatically z Do not add the check mark for Enable CD recording on this drive in Properties Recording of the DVD drive otherwise you cannot write to the d...

Страница 32: ...rmatting will continue until the formatting is complete To carry the computer right click on the notification area and click Eject to remove the disc To access the online manual B s Recorder A Click start All Programs B H A B s Recorder GOLD8 BASIC DOC User Manual user s manual TaskGate TaskGate manual B s CLiP A Click start All Programs B H A B s CLiP User s Manual ...

Страница 33: ... the card s driver appears equipment you then connect to the multimedia pocket will not be recognized To insert the card 1 Open the cover C and insert the ExpressCard D or the PC Card E with the label side up until it securely fits in to the slot z For further information refer to the instruction manual of the card To remove the card 1 Disable the card function A Double click on the notification a...

Страница 34: ...s case restart the computer z If the computer freezes after resuming from standby or hibernation remove and reinsert the card If the problem per sists restart the computer z When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power z To connect peripheral devices SCSI IEEE1394 etc using a PC Card or an ExpressCard follow t...

Страница 35: ...on other devices format the card on the devices For further information refer to the instruc tion manual of the devices Handling and storage cautions z Store the SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or sticker...

Страница 36: ...f data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from standby or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the card 1 Open the cover A and insert the SD Memory Ca...

Страница 37: ...37 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Страница 38: ...n ordinary card on the computer and other devices z You can use a single setup SD Memory Card for multiple computers However when using the card to log on to Win dows you need to use the same logon user name and the same password on all of the computers Preparation z To start up the computer Set the Supervisor Password in the Setup Utility Î page 9 You can also set it during the configuration proc...

Страница 39: ...ry settings To start up the computer The SD Memory Cards will be registered to the computer z You can register up to two cards To set up the second SD Memory Card Î page 40 A Add the check mark for Use when starting computer B and click Next B Click Restart the computer after entering settings and click Finish C Enter the Supervisor Password and click OK z If the Supervisor Password is not set fol...

Страница 40: ...g so will cancel Use when logging on to Windows To use both when starting the computer and when logging on to Windows Add the check mark to both Use when starting computer and Use when logging on to Windows and follow the above steps CAUTION z Do not lose the setup card z Do not leave the setup card in the slot when you go away from the computer To change the settings To set up the second SD Memor...

Страница 41: ... check mark from Use the SD card when starting the computer C Click OK and then follow the on screen instructions All SD Memory Cards currently registered on this computer will no longer be usable to start up the computer z Even if you add the check mark again for Use the SD card when starting the computer the card will not be usable to start up When using the card to log on to Windows A Change th...

Страница 42: ...rs or metal object Place the card in very hot location for a long time Remove the card immediately after inserting it To insert the card 1 Open the cover A and insert the Smart Card with the contact part B in front z Insert the card until it surely fits in the slot To remove the card 1 Open the cover and draw the card straight out Inserting Removing the Smart Card ...

Страница 43: ...om the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock This computer has two RAM module slots z When using a RAM module insert it in SLOT 1 At purchase the RAM module is in SLOT 1 z When using an extra RAM module insert it in SLOT 2 1 Turn off ...

Страница 44: ...from the slot 5 Set the cover and battery pack NOTE z If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction z Use the appropriate screw driver so as not to strip the thread of screw z If the RAM module is recognized correctly the total size of the main unit memory and RAM module memory is dis played on the Information menu of the Setup Utility...

Страница 45: ... to connect various peripherals Connect the mini port replicator to the expansion bus connector A For further information refer to the instruction manual of the mini port replicator NOTE When an external display is connected to the mini port replicator and the 1280 x 1024 or higher resolution is selected the characters may be blurred on the external display In this case select the lower resolution...

Страница 46: ... display DVD Video MPEG files and other motion image files may not be played back smoothly z Carefully read the instruction manual of the external display z When connecting an external display that does not conform to the Plug Play standards select the display driver accordingly in the following menu or use the driver disc supplied with the monitor start Control Panel Appearance and Themes Display...

Страница 47: ...nded Desktop and make the settings for Primary Device and Secondary Device 3 Click OK At the confirmation message click OK NOTE z It may not be possible to use the extended desktop with some software applications z When you click the maximize button the window is displayed on one of the displays You cannot move the maximized window to the other display z You cannot switch the display by pressing F...

Страница 48: ...click Stop B Follow the on screen instructions z This step is not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the list in step A 2 Remove the USB device NOTE z You may need to install the driver for the USB device Follow the on screen instructions or refer to the instruction man ual of the USB device z You may need to install the...

Страница 49: ...49 USB Devices z When a USB device is connected power consumption increases Remove the USB device when it is not in use espe cially when operating by battery power ...

Страница 50: ...voltage surge that may occur in the event of a lightning strike 1 Open the cover A and connect the computer and the tele phone jack B using the telephone cable included C z Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as neces sary NOTE z ...

Страница 51: ... avoid such an uncompleted communication if you select Never but the computer does not return to standby after resuming by a phone call A Click start Control Panel Performance and Maintenance Power Options Power Schemes B Set the expected communication time NOTE z This function does not work when the computer is off or is in hibernation z Connect the AC adaptor z The screen remains dark after the ...

Страница 52: ...ns You can turn off the LAN device to reduce power consumption during battery operation 1 Click the LAN device power icon on the notification area z If the icon is not displayed on the notification area click start All Programs Panasonic LAN Power Saving Utility z The Local Area Connection is enabled and the LAN device is on The Local Area Connection is enabled and the LAN device is off The Local ...

Страница 53: ...perform the following procedure to reduce power consumption A Click start Control Panel Performance and Maintenance System Hardware Device Manager Network adapters and double click Marvell Yukon 88E8055 PCI E Gigabit Ethernet Controller and then click Power Management B Remove check mark for Allow this device to bring the computer out of standby and click OK z Even when a password is set in the Se...

Страница 54: ...uble click Marvell Yukon 88E8055 PCI E Gigabit Ethernet Controller and then click Advanced 6 Click Wake From Shutdown in Property and select On in Value and click OK NOTE z The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click start Control Panel Performance and Maintenance System Hardware Device Man...

Страница 55: ...low the computer to turn off this device to save power and Allow this device to bring the computer out of standby and click OK NOTE z The computer may resume when another computer in the network makes unintentional access Using the following procedure you can prevent accidental startup by unintentional access A Click start Control Panel Performance and Maintenance System Hardware Device Manager Ne...

Страница 56: ...ON NOTE z If you uninstall the Wireless Switch Utility set the wireless switch to ON z Do not turn on off the switch repeatedly at too short intervals z Do not restart log off or enter standby or hibernation immediately after turning on off the switch z Do not turn on off the switch while Windows is starting up z To use wireless communication set the wireless devices Wireless LAN Bluetooth Wireles...

Страница 57: ...vice you want to enable or disable To change the function of the Wireless Switch In the default setting the Wireless Switch enables all wireless devices when it is set to ON You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the Wireless Switch to ON so you can choose which wireless device to enabl...

Страница 58: ...sed to the risk of unauthorized access NOTE z Communication is established through the wireless LAN antenna A Do not block the antenna area with your hand or body z You cannot use the wireless LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enable default in the Advance...

Страница 59: ...profile name and wireless network name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE z You need to set the profile for each user z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z For further inf...

Страница 60: ...e Manager A Click start Control Panel Performance and Maintenance System Hardware Device Manager B Click Network adapters and double click Intel R Wireless WiFi Link 4965AG C Click Advanced and then click Wireless Mode in Property D Remove the check mark from Use default value in Value and select the settings e g 802 11a and 802 11g E Click OK If you turn on off 802 11a using the popup menu of Wir...

Страница 61: ...s of wireless communication not the IEEE802 11a setting z If the setting is changed in Device Manager the display will be changed accordingly z Perform either of the following procedures to check the status in Intel PROSet Wireless Software Double click or on the notification area Click start All Programs Intel PROSet Wireless Intel PROSet Wireless To check the wireless LAN network status ...

Страница 62: ...wave oven is used near by z It may take some time to turn off Bluetooth after switching the wireless switch to off z When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn on off Bluetooth Î page 56 A Place the cursor over the Wireless Switch Utility icon ...

Страница 63: ...sconnect the AC adaptor z Do not use standby or hibernation 2 Remove the battery pack Î page 17 3 Insert Remove the hard disk drive z To remove Slide and hold the latch A and carefully slide the hard disk drive out of the slot z To insert Insert the hard disk drive until it clicks 4 Insert the battery pack Î page 17 CAUTION z Confirm that the hard disk drive is surely locked so that it does not fa...

Страница 64: ...he Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password I...

Страница 65: ...factory presets Information Menu Language English Japanese Model No Computer information cannot be changed Serial No CPU Type CPU Speed BIOS Embedded Controller System Memory Available Memory Hard Disk Optical Drive Accumulative Operating Time ...

Страница 66: ...screen Touchscreen Mode Tablet Mode Auto Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD DVD Drive Speed High Low Environment Normal Temperature High Temperature Auto Current Status Only when Environment is set to Auto Depending on...

Страница 67: ...n by LAN make additional settings in Device Manager Î page 53 Deny Allow Wireless LAN Only for model with wireless LAN Disable Enable Wireless WAN Only for model with wireless WAN Disable Enable Bluetooth Only for model with Bluetooth Disable Enable PC Card Slot Disable Enable ExpressCard Slot Disable Enable SD Slot Disable Enable Smart card Only for model with Smart Card slot Disable Enable USB P...

Страница 68: ...up Utility Prompt When Setup Utility Prompt is set to Disable the message Press F2 for Setup F12 for LAN is not displayed on Panasonic boot screen However F2 and F12 will work even if the message is not displayed Disable Enable Boot First Menu Disable Enable Hard Disk Lock Disable Enable User Password Protection No Protection Protected XSet User Password Enter the sub menu DVD Operation Disable En...

Страница 69: ...B FDD Hard Disk Optical Drive PCI LAN z To boot from the following devices make the settings as below z You can select the boot device during start up of the computer too Press Esc soon after Panasonic boot screen is displayed Boot Menu appears and you can select the device Boot Menu appears only when Boot First Menu in Boot Menu Boot priority order 1 USB FDD 1 2 Hard Disk xxxxxxxxxx 3 Optical Dri...

Страница 70: ...changed accordingly Exit Menu Save Values Exit To save the changes to CMOS and reboot Exit Without Saving Changes To exit without saving the changes to CMOS Get Default Values To return the settings to the default values Load Previous Values To load the previous values from CMOS Save Current Values To save the changes to CMOS ...

Страница 71: ... to display pop ups scroll the screen or use other functions to display the hidden items z The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarge...

Страница 72: ...he cursor is magnified z Alternatively you can double click or right click and click Show Loupe 3 Drag the loupe window A to move the magnified part z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrin...

Страница 73: ...n using the external mouse touch pad A Click Mouse Touch pad B Click a combination of Alt Ctrl and Shift and add the check mark Multiple keys can be combined for example Ctrl Alt C Select either Right click or Left Click to use in combination with the key s selected in B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctr...

Страница 74: ...g the CPU memory and supported system 1 Click start All Programs Panasonic DMI Viewer The DMI Viewer screen appears 2 Click the item to display the detailed information To save the information as a text file A To save the item that is displayed Click File Save Selected Data To save all items Click File Save All Data B Select the folder input the file name then click Save ...

Страница 75: ...re to use the internal hard disk drive to create the backup area Never use disk or device other than the internal hard disk drive z Some software security software backup software encryption software or hard disc accessible specific software etc may be incompatible with Recover Pro For further information refer to http www phoenix com en Customer Services White Papers Specs Recover Pro default htm...

Страница 76: ... In this case restart the computer z In a network environment set the System standby and System hibernates settings to Never Click start Control Panel Performance and Maintenance Power Options Power Schemes The Windows files included in the retail version of the Windows CD ROM for OS are contained in the following folders c windows docs c windows dotnetfx c windows i386 c windows support c windows...

Страница 77: ...tically z Disconnect peripheral devices z When a disc formatted using B s CLiP is in the DVD drive the computer will not enter standby or hibernation Remove the disc The computer does not resume z If you press and hold the power switch for four seconds or longer the power will be turned off forcibly and the computer will not resume In this case all unsaved data will be lost z You disconnected the ...

Страница 78: ...bols z Use the character map Click start All Programs Accessories System Tools Character Map Disc Operation The DVD drive does not work nor mally z Set DVD Operation to Enable in the Security menu of the Setup Utility Î page 68 z Clean the lens Î page 21 z Check the disc condition Î page 22 Cannot play back TV programs recorded on a commercial DVD recorder z Finalize the disc on the DVD recorder w...

Страница 79: ...ity Î page 67 Cannot check the computer s MAC address z Follow the steps below A Click start All Programs Accessories Command Prompt B Input ipconfig all and press Enter C Write down the 12 digit string of alphanumeric displayed in the Physical Address line of the LAN or the wireless LAN only for model with wireless LAN D Input exit and press Enter Wireless Communication Only for model with wirele...

Страница 80: ...vices such as a mouse modem and PC Card may not function properly In this case restart the computer or reinitialize the device z When is displayed in the Device Manager remove and insert the device If the problem persists restart the computer z When you set USB Port to Disable in the Advanced menu of the Setup Util ity Î page 67 USB ports of mini port replicator are also disabled z The computer ma...

Страница 81: ...M mod ule is not recognized turn off the computer and reinsert the RAM module You do not know the address map for IRQ I O port address etc z To check the current address map click start Control Panel Performance and Maintenance System Hardware Device Manager View Resources by type The device connected to the serial port does not work z Check the connection z The device driver may not work Refer to...

Страница 82: ...loss resulting from the CPU power saving function but not for other causes e g noise generated by high CPU load such as video playback The above remedy slightly reduces the battery operation time Normally it is recommended to select Battery Windows XP Standard in CPU Idle Setting and to select Portable Laptop in Power schemes Touch Pad Touchscreen only for model with touchscreen The cursor does no...

Страница 83: ...le in the Advanced menu of the Setup Utility Î page 67 z This computer does not support SDHC Memory Card SD Memory Card with the capacity of 4GB or more Cannot use SD security function z Setup the SD Memory Card Î page 38 z You cannot use SD security together with fingerprint security optional Cannot log on using the SD Memory Card z The user name and password set in the SD Memory Card are not cor...

Страница 84: ...rm the operation once more If the problem persists restart the computer Others No response z Press Ctrl Shift Esc to open Task Manager and close the software appli cation z An input screen e g password input screen at startup may be hidden behind another window Use Alt Tab to check z Shut down by pressing and holding the power switch for four seconds or longer and turn on the computer and open the...

Страница 85: ...s of PC Information Viewer and click OK z As long as it is activated the PC Information Viewer will appear in front of all other screens 1 Click start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To save the information as a text file A Display the information you want to save B Click Save C Select the file save range opti...

Страница 86: ...the primary device screen is saved z The default key combination to copy is Ctrl Alt F8 You can change it in the following procedure A Click start All Programs Panasonic PC Information Viewer B Right click Screen Copy Properties and click Shortcut C Click Shortcut key and press the key s you want to use for the shortcut D Click OK ...

Страница 87: ...ws and the Windows logo are registered trademarks of Microsoft Corporation of the United States and or other countries Intel Core Viiv Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation SD Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other count...

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