Panasonic Toughbook CF-30CTQCXBM Скачать руководство пользователя страница 106 | Manualshive

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Troubleshooting (Advanced)

Fingerprint Reader (only for model with Fingerprint Reader)

The sensor does not enroll or authenti-
cate my fingerprint.

Slide your finger correctly. For further information about enrollment and
authentication, refer to “How to Use the Fingerprint Reader” (

) and

[Fingerprint Tutorial].
• Click

(Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].

The sensor enrolls or authenticates no fingerprint, or performs authentication
poorly, despite the correct way of finger sliding when your finger is in any of the
conditions stated below:
• Rough skin, or injured finger (with a cut or a skin inflammation)
• Extremely dry
• Soiled with mud or oil
• Fingerprint has been worn and has faded
• Wet with water or sweat
<You can improve enrolling and authentication sensitivity by taking the

following steps when any of the conditions described above exists>

• Wash your hands or wipe them dry.
• Use a different finger for registration or authentication.
• Treat your finger with a hand cream when it is rough skin or dry.
Clean the fingerprint sensor. For further information, refer to “Handling &
Maintenance” (

The fingerprint sensor may be malfunctioning when it continues to perform poorly after
the steps described above have been performed. Contact Panasonic Technical Support.

Sensor does not work.

Exported passport can help you if you need to replace the sensor.
• Log on to Windows as an Administrator.

You can always access the computer by using your Windows log on
password. In convenient mode, any user can access the computer by using
your Windows log on password.

• To access [File Safe]

[File Safe] can be always accessed by using the [File Safe] backup password.

• Other functions

Replace/Repair the sensor, then follow the instructions in section “Replacing
sensor.” (

Some limited functions (e.g. deleting passport) is available without a
functional sensor. In case of deleted operation, it is necessary to cancel the
fingerprint verification operation to get to the password dialog.

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Содержание Toughbook CF-30CTQCXBM

Страница 1: ...1 Reference Manual Personal Computer Model No CF 30 Series We recommend that this Reference Manual be printed ...

Страница 2: ...r Sound e g MP3 WMA and video e g MPG WMV recorded in PC Cards and SD Memory Cards may be interrupted during playback If this happens copy them to the hard disk drive and play back Sound and video in AVI files may be interrupted or produce a time lag during playback If this happens click or on the notification area and click High performance This may remedy the problem Depending on the processing ...

Страница 3: ...appear in some application conditions Key Function Pop up icon Fn F1 1 Fn F2 1 LCD brightness Fn F1 down Fn F2 up Fn F3 Display switching page 43 When an external display is connected Internal LCD Simultaneous display External display CAUTION Do not press any keys until the display has finished switching Do not use this function When an external display is not connected When playing motion video s...

Страница 4: ... intermittently This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep page 11 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 2 Wireless Radio and Backlit Keyboard NOTE You have to set Concealed Mode to Enabled in Setup Utility page 79 You can set the devices turned off in Concealed Mode with Setup Utility page 79 If you press Fn F8 in ...

Страница 5: ... once Locked B Press another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 3 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NOT...

Страница 6: ...jects that may leave a mark may scar or stain the surface causing the touchscreen to malfunction Do not apply too much pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface When the touchscreen becomes dirty wipe it with an approved soft cloth The touchscreen is specially treated to prevent dirt from adhe...

Страница 7: ...ned by the LCD display screen Touching the screen outside of the display area may result malfunctions or damage to the touchscreen Do not apply excessive force to the touchscreen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen Ope...

Страница 8: ...Utility Click Start Control Panel Additional Options Tablet Calibration 2 Using the stylus touch each of the 9 target marks one by one NOTE Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Mobile PC Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the 4 target marks one by one and then click OK Perform the calibration for the o...

Страница 9: ...is case close the applica tion software and try handwriting again 1 Double click on the notification area Alternatively you can click Start All Programs Panasonic Panasonic Hand Writing NOTE Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower You can copy the bitmap image by clicking Edit Copy and past...

Страница 10: ...ssword for security in sleep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the peripheral devices When any of the multimedia pocket device indicator 1 the...

Страница 11: ...te the wireless switch Close or open the display Insert and remove the SD Memory Card Wait until the power indicator blinks green sleep or goes off hibernation It may take 1 or 2 minutes to enter sleep or hibernation At the beep 2 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you slide and hold the power switch fo...

Страница 12: ...resumed wait approximately 30 seconds normally or 60 seconds when the computer is on a network Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 ...

Страница 13: ...Save changes The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changing ...

Страница 14: ...duce LCD brightness Reducing internal LCD brightness will reduce power consumption Turn off the computer when it is not in use You can also turn off only the wireless LAN wireless WAN or Bluetooth power Disconnect external devices USB devices PC cards external mice etc that are not being used Use Sleep Hibernation Press Fn F7 to set the computer to sleep or Fn F10 to set it to hibernation when you...

Страница 15: ...eless LAN standby power saving function Enabling this function disables the Wake Up from wireless LAN function to save power in sleep hibernation Disable this function if you want to use the Wake Up from wireless LAN function Screen colors This function set Colors in Display Settings to Medium 16 bit Power plan This function set the power plan to Panasonic Power Management default settings and the...

Страница 16: ...ia Accelerator Driver for mobile screen appears B Click Notebook Apply and OK C Click Display Settings D Click Power Settings E Click Modify Settings F Click Intel R Display Power Saving Technology to add a check mark G Move the slide bar to Maximum Battery and click OK H Click OK There is no need to reboot the computer For how to enable disable the Wake Up from wired LAN function page 63 For how ...

Страница 17: ... press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support When running the Setup Utility do not leave and go away from your computer even for a short time since other people m...

Страница 18: ...otection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility page 84 CAUTION For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand page 17 When you have your ha...

Страница 19: ...In high temperature mode the battery pack is discharging the power to 80 2 of normal temperature mode page 21 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature...

Страница 20: ...y Right icon Second battery optional NOTE The battery display may not correspond to the actual remaining battery charge in the cases as below To correct the display perform the Battery Recalibration page 23 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the compute...

Страница 21: ...equivalent to an 80 charge level for normal temperature mode After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer ...

Страница 22: ...rams and Windows then confirm that the power indicator is off If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and...

Страница 23: ...of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The battery recalibration may take a long time due to the large battery capacity This is n...

Страница 24: ...when you first purchase it Be sure to charge it before using for the first time Charging starts automatically when the AC adaptor is connected to the computer Use only the specified battery pack with your computer In sleep do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer Do not use the sleep function 2 Remove Insert the...

Страница 25: ...ert A Insert the battery pack until it securely fits the connector B Close the cover until it clicks C Slide the latch D to the left to lock the cover CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Страница 26: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 Cl...

Страница 27: ...ck is inserted into the multimedia pocket at the factory First remove the dummy pack by holding the projection on the dummy pack and pulling it out Be sure to insert the dummy pack when the multimedia pocket is not in use 1 Disable the multimedia pocket device function A Click on the notification area B Select Standard Dual Channel PCI IDE Controller and then click OK C Confirm that the multimedia...

Страница 28: ...o remove 5 Carefully insert the device into the multimedia pocket by pushing both corners until it surely fits in the slot Press the release handle C to set in Insert the device with the label side up 6 Close the cover until it clicks CAUTION Hold the device by both sides Otherwise the device may be damaged When raising the slot side upward and inserting the device be careful not to apply any impa...

Страница 29: ...r not by double clicking on the notification area or checking the Infor mation menu in the Setup Utility page 77 When using a second battery pack press Fn F9 If the device is not recognized or if the media cannot be accessed turn off the computer and reinsert the device ...

Страница 30: ...d An error may occur Dummy cards are inserted into both of the slots at the factory First remove the dummy cards page 31 Be sure to insert each dummy card when the slots are not in use Insert the appropriate dummy card in the correct card slot Insert the dummy PC Card in the PC Card slot and the dummy ExpressCard in the ExpressCard slot Inserting a dummy card in the wrong slot may cause malfunctio...

Страница 31: ... To remove the card 1 Disable the card function A Click on the notification area and select the card then click OK This step is not necessary when removing the card after turning off the computer 2 Open the cover and remove the card ExpressCard F A Press the card so it comes out of the slot B Draw the card straight out PC Card G A Press the eject button so the card comes out of the slot B Draw the...

Страница 32: ...is case restart the computer If the computer freezes after resuming from sleep or hibernation remove and reinsert the card If the problem persists restart the computer When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power To connect peripheral devices SCSI IEEE 1394 etc using a PC Card or an ExpressCard follow the step...

Страница 33: ... devices For further information refer to the instruc tion manual of the devices Handling and storage cautions Store the SD Memory Card in the case after removing it from the computer Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card Do not place the card in the ...

Страница 34: ... liability for any loss of data recorded by the user or any other damages direct or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from sleep or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the card 1 Slide the latch A and open ...

Страница 35: ...35 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Страница 36: ...on for a long time Remove the card immediately after inserting it To insert the card 1 Slide the latch A and open the cover and insert the Smart card with the contact part B in front Insert the card until it surely fits in the slot To remove the card 1 Press the eject button C The Smart card pops out CAUTION Use the eject button to remove the card otherwise the reading contact may be damaged Inser...

Страница 37: ...ity and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer Do not use sleep or hibernation 2 Disconnect the AC adaptor and remove the battery pack page 24 Remove the secon...

Страница 38: ...ery pack CAUTION Set the cover and battery pack correctly so that they do not fall when you carry the computer NOTE If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction Use the appropriate screw driver so as not to strip the thread of screw If the RAM module is recognized correctly the total size of the RAM module memory is displayed on the I...

Страница 39: ...ar mounter When an external display is connected to the port replicator or the car mounter and the 1280 x 1024 and 1440 x 900 resolution is selected the characters may be blurred on the external display In this case select the lower resolution To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port...

Страница 40: ...pdate Driver 3 Click Browse my computer for driver software 4 Click Let me pick from a list of device drivers on my computer 5 Click PS 2 Compatible Mouse and click Next 6 At the completion message click Close 7 Click Close 8 When the message requests restart of Windows click Yes The computer will restart NOTE If you cannot use the functions of the external mouse and trackball even after the steps...

Страница 41: ...t Replicator Car Mounter G Install the necessary driver following the operating instructions of the connected device H When the message requests restart of Windows click Restart Now The computer will restart ...

Страница 42: ... high resolution displays the display color resolution or refresh rate may be changed switching to Notebook in Intel Graphics Media Accelerator Driver for mobile We recommend you to switch the output destination by pressing Fn F3 When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the...

Страница 43: ...n Internal LCD Simultaneous display External display The extended desktop function allows you to use the working area across both the internal LCD and the external display You can drag an object from the internal LCD to the external display and vice versa To switch to the Extended Desktop 1 Connect the external display The New Display Detected screen appears If not perform the procedure of To chan...

Страница 44: ...Click Output To Notebook C Right click the desktop and click Graphics Options D Click Output To Extended Desktop and click Monitor Notebook the external display will be set to primary device or Notebook Monitor the internal LCD will be set to primary device To switch to the Extended Desktop be sure to use the Intel Graphics Media Accelerator Driver for mobile screen or the New Display Detected scr...

Страница 45: ...e cover and connect the USB device to one of the USB ports A B or C For further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Click on the notification area and select the USB device then click OK This step is not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the l...

Страница 46: ...ce is connected sleep and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer If the computer enters sleep or hibernation while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer When the USB device is removed and then inserted while the computer is on may appear in the De...

Страница 47: ...94 device 2 Slide the latch A and open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector B For further information refer to the instruction manual of the IEEE 1394 device NOTE You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION Turn o...

Страница 48: ...r finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor C Slide your finger to the right or left until the sensor is visible When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface ...

Страница 49: ...hentication You can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the UPEK Protector Suite QL Help menu Click Start A...

Страница 50: ... no guarantee that there will not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Start Search and press Enter 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log o...

Страница 51: ...k Finish Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerprint sensor This mode allows up to 21 fingerprints to be enrolled Enrollment to the hard d...

Страница 52: ...een appears click Manage Passwords B Select Power On in Password Types and click Set password C Enter the password for Power on Security and click OK D Click Close E Add a check mark for Power On in Password Types F Enter the password step C and click OK G Click Next Follow the on screen instructions NOTE The number of fingerprints for Power on Security is maximum of 21 because they are stored in ...

Страница 53: ...elect Setup Supervisor Password and press Enter E Enter your password in the Create New Password and press Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password...

Страница 54: ...thentication hardware failure File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE How to Backup Select Export in Import or Export User Data to save the user data Click S...

Страница 55: ... or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing it on the fingerprint sensor Exercise caution against sta...

Страница 56: ...ngerprints and click OK E Click Fingerprints and click Enroll or Edit Fingerprints User Enrollment wizard starts Follow the on screen instructions F When the User s Fingers screen appears click Next without deleting fingerprint samples G Click Manage Passwords H Select Power On in Password Types and click Unset password I Enter the password for Power on Security and click OK J Click Close Confirm ...

Страница 57: ...k Start All Programs Protector Suite QL Control Center B Click Settings and click Power on Security C Select the fingerprint and click Remove Surely remove all of the fingerprints 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start Control Panel Uninstall a program D Double click Protector Suite and select R...

Страница 58: ... cancel fingerprint dialog and you will be prompted for a password If you do not use Advanced Security enter your Windows log on password Otherwise enter your Advanced Security backup password CAUTION If you used Advanced Security without a backup password There is no way to backup your data If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use t...

Страница 59: ...g strike 1 Slide the latch A open the cover and connect the telephone jack B to the computer by using the telephone cable included C Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary NOTE Do not enter sleep or hibernation during communications To remo...

Страница 60: ...ck mark for Allow the device to receive fax calls and click OK 4 Click Start Computer System properties Device Manager A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK To set the time to return the computer to sleep The c...

Страница 61: ...board touch pad or touchscreen only for model with touchscreen The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a PC Card modem The computer needs some time to respond so set the calling time longer than normal If this is not possible on the transmission side reduce the number of rings before answering on the software that you are using to keep ...

Страница 62: ...the Setup Utility and Password on boot is set to Enabled entering the password is unnecessary for turning on or resuming the computer Connect the AC adaptor The Power On by LAN function is off under the following conditions When you turn the computer off by sliding the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack to the computer after r...

Страница 63: ...g steps A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Double click Network adapters Intel R 82567LM Gigabit Network Connection and click Advanced C Click Wake on Settings in Property and select Wake on Magic Packet in Value and then click OK If you forcibly shut down Windows the Power On by LAN function will not work Enabling Dis...

Страница 64: ... The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access by a computer A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Double click Network adapters Intel R 82567LM Gigabit Network Connection C Click Power Management add a check mark...

Страница 65: ... connecting or disconnecting the LAN cable page 67 To disable all wireless communication 1 Switch A to OFF To enable wireless communication 1 Switch A to ON In the default setting the wireless switch enables all wireless devices when it is set to ON To check the wireless communication status 1 Place the cursor over the Wireless Switch Utility icon or on the notification area A tool tip appears NOT...

Страница 66: ...ces Indicates that the wireless devices are enabled Indicates that the wireless devices are off Indicates that the wireless devices have been disabled in the Setup Utility To enable or disable particular wireless devices 1 Click the Wireless Switch Utility icon to show the pop up menu 2 Select ON or OFF for the device you want to enable or disable To change the function of the wireless switch In t...

Страница 67: ...on to Windows as an administrator 2 Click Start and input c util wdisable setup exe in Start Search and press Enter 3 Follow the on screen instructions to install the Wireless Connection Disable Utility Checking the status of the wireless connection NOTE The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works The Wire less Switch Utility has alrea...

Страница 68: ... the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon in the notification area opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and...

Страница 69: ...ransmission rate will be lower when a microwave oven is used near by To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility page 81 Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Slide the wireless switch to turn on off wireless LAN page 65 When turning on wireless LAN If you cannot turn ...

Страница 70: ...n access point and click Connect 4 Input the key you set for the access point to recognize the computer and click Connect Wait for the computer to connect to the wireless LAN access point When Successfully connected to XXXX is displayed the wireless LAN setting is complete Save this network Add a check mark to save the password settings etc Start this connection automatically Add a check mark so t...

Страница 71: ...ile the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted You can also change the IEEE802 11a setting in Device Manager A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R WiFi Link 5100 AGN C Click Advanced and then select Wirel...

Страница 72: ...h page 65 at the ON position is set to OFF While the Wake Up from wireless LAN function is enabled the wireless ready LED indicator lights in sleep or hiberna tion mode This does not necessarily mean that the wireless connection is established NOTE The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional ac...

Страница 73: ...ransmission rate will be lower when a microwave oven is used near by When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth page 65 1 Place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip appears To a...

Страница 74: ... Utility page 84 before removing the hard disk drive Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor Do not use sleep or hibernation 2 Remove the battery pack page 24 3 Insert Remove the hard disk drive To remove A Slide the la...

Страница 75: ...k to lock the cover 4 Insert the battery pack page 24 CAUTION Confirm that the latches are surely locked so that it does not fall when you carry the computer NOTE You can erase the data before changing the hard disk drive page 94 You can check that the hard disk is recognized or not in the Information menu of the Setup Utility page 77 If the hard disk is not recognized turn off the computer and in...

Страница 76: ...the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In t...

Страница 77: ...ation Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Hard Disk Optical Drive BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Страница 78: ...ed Touchscreen Mode Only for model with touchscreen Touchscreen Mode Tablet Mode Auto Wireless WAN Antenna Only for model with wireless WAN Default PC Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Battery Charging Indicator On Co...

Страница 79: ...menu 1 Concealed Mode Disabled Enabled LCD Backlight Can be changed only when Concealed Mode is set to Enabled ON Minimum OFF LED Can be changed only when Concealed Mode is set to Enabled Except for the SD Memory Card indicator and LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to E...

Страница 80: ...el R Virtualization Technology Disabled Enabled Intel R Trusted ExecutionTechnology Disabled Enabled XSerial and Parallel Port Settings Used to configure the serial port A B and GPS Enter the sub menu 2 Optical Drive Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager page 63 Deny All...

Страница 81: ...arallel Port is set to Enabled or Auto Bi directional ECP EPP I O IRQ Can be changed only when Parallel Port is set to Enabled 378 IRQ7 278 IRQ7 3BC IRQ7 378 IRQ5 278 IRQ5 3BC IRQ5 378 None 278 None 3BC None Wireless Switch Disabled Enabled Wireless LAN Only for model with wireless LAN Disabled Enabled Wireless WAN Only for model with wireless WAN Disabled Enabled Bluetooth Only for model with Blu...

Страница 82: ...ed Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is set to Disabled the LAN port of port replicator or the car mounter is also disabled Disabled Enabled Legacy USB Support Disabled Enabled ...

Страница 83: ...appears at the newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 3 Use the Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Boot Option 1 USB Floppy Disk 3 Boot Option 2 Hard Disk Boot...

Страница 84: ...e sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection Protected No Protection Set User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click Start inpu...

Страница 85: ...the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XRepair Your Computer To perform system recovery tools XDiagnostic Utility Execute Diagnostic Utility ...

Страница 86: ...the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified e g at the moment you...

Страница 87: ...mple Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanation window Restore Defaults ...

Страница 88: ...PC Card Controller SD check SD Card Controller Express Card 7 Smart Card 8 Serial Port Keyboard Touch Pad Touchscreen 9 1 Only when the optional CD DVD drive is inserted 2 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows or Sound is turned off in Concealed Mode Configuration 3 Only for model wit...

Страница 89: ...layed in gray You can also start the Diagnostic Check from Diagnostic Utility on the Exit menu of Setup Utility besides the following method page 85 1 Connect the AC adaptor and turn on the wireless switch page 65 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is dis played ...

Страница 90: ...on the left side of the hardware icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems...

Страница 91: ...ter s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the diagnostic check ag...

Страница 92: ... down Windows Vista and then you can use the function Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press to sel...

Страница 93: ...wn all of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter D Press F10 At the confirmation message select Yes and press Enter The computer will restart E Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows Vi...

Страница 94: ... disk data erase is complete 1 Turn off the computer and insert the CD DVD drive into the multimedia pocket page 27 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Press F10 At the confirmation message select ...

Страница 95: ... during the following procedures input the Supervisor Password or the User Password 9 Click Erase the whole data on the Hard Disk for security and click Next 10 At the confirmation message click YES 11 Click Continue 12 Click Continue again 13 Click YES Erasing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click OK ...

Страница 96: ... files included in the Windows Vista DVD ROM are contained in the following folders For localized OS model c windows support migwiz c windows support tools For MUI OS model English c windows support en migwiz c windows support en tools Dutch c windows support nl migwiz c windows support nl tools Finnish c windows support fi migwiz c windows support fi tools French c windows support fr migwiz c win...

Страница 97: ...nese c windows support ja migwiz c windows support ja tools Korean c windows support ko migwiz c windows support ko tools Latvian c windows support lv migwiz c windows support lv tools Lithuanian c windows support lt migwiz c windows support lt tools Polish c windows support pl migwiz c windows support pl tools Portuguese c windows support pt migwiz c windows support pt tools Portuguese Brazilian ...

Страница 98: ... CMOS Checksum Error Invalid Year System date restored to 01 01 2008 The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the setting...

Страница 99: ...ore or not A Click or on the notification area and click More power options B Click Show additional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete Sleep or Hibernation Cannot enter sleep or hibernation Remove USB devices temporarily If the problem persists restart the computer ...

Страница 100: ...nnot change the volume by press ing Fn F5 or Fn F6 Activate the Windows sound function When it is not active the volume does not change even if is displayed When logging on e g resuming the computer audio is distorted Perform the following steps to change the audio settings to prevent audio output A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Star...

Страница 101: ... Set the devices Wireless LAN Bluetooth Wireless WAN to Enable in the Advanced menu of the Setup Utility page 81 Restart the computer Disable the Wireless Connection Disable Utility page 67 Restart the computer Access point is not detected Shorten the distance between the computer and the access point and try the detection again Confirm the following settings Wireless LAN in the Advanced menu of t...

Страница 102: ...restart the computer or reinitialize the device When is displayed in the Device Manager remove and insert the device If the problem persists restart the computer When you set USB Port to Disabled in the Advanced menu of the Setup Utility page 82 USB ports of port replicator are also disabled The computer may not recognize the connection removal of some devices or may not operate normally with some...

Страница 103: ...ing procedure A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Click View Resources by type The device connected to the serial port does not work Check the connection The device driver may not work Refer to the instruction manual of the device Do not connect 2 mouse devices simultaneously Set Touch Pad to Disabled in the Main menu o...

Страница 104: ...e page 109 Cannot input using the touch pad Set Touch Pad to Enabled in the Main menu of the Setup Utility page 78 The touch pad may be disabled by some mouse drivers Check your mouse s operating instructions Only for model with touchscreen Cannot point the correct position using the included stylus Perform the touchscreen calibration page 8 Only for model with touchscreen Cannot input using the t...

Страница 105: ... Read the instruction manual of the card or contact the manufacturer of the card Remove the card and insert it again page 30 The driver is not compatible with the operating system SD Memory Card Cannot use an SD Memory Card Set SD Slot to Enabled in the Advanced menu of the Setup Utility page 82 Smart Card only for model with Smart Card slot Cannot use a Smart Card Insert the Smart Card correctly ...

Страница 106: ...hem dry Use a different finger for registration or authentication Treat your finger with a hand cream when it is rough skin or dry Clean the fingerprint sensor For further information refer to Handling Maintenance page 55 The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed Contact Panasonic Technical Support Sensor do...

Страница 107: ... we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys will be lost To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dial...

Страница 108: ...eave the Protector Suite QL data on the computer After the new installation you will be able to use your data again If the Protector Suite QL was uninstalled including the passports then in case of enrollment to device the fingerprints will still be stored in the device and the user can use them reenrollment Lost File Safe backup password It is necessary to change the backup password for File Safe...

Страница 109: ...ay settings may not be possible A serial mouse may not work Only for models with TPM Personal Secure Drive function Security Platform TPM may not work Only for model with wireless LAN Wireless LAN cannot be used Only for model with Bluetooth Bluetooth cannot be used In these cases log off all users without using Fast User Switching function and perform the operation once more If the problem persis...

Страница 110: ...user needs to enter an administrator password As long as it is activated the PC Information Viewer will appear in front of all other screens Depending on your network environment it may take 1 minute to start the PC Information Viewer 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To save the information as a t...

Страница 111: ...le in 256 colors When using the extended desktop page 43 a copy of the primary device screen is saved The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Shortcut key and press the...

Страница 112: ...rademarks Microsoft Windows Windows Vista the Windows logo and IntelliMouse are registered trademarks or trademarks of Microsoft Corporation of the United States and or other countries Intel Core and Centrino are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Syst...

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