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Dealing with Problems (Advanced)
Problem with Web page display (no
display; display is completely white;
advertisements, logon, and other pop-
ups are not displayed)
z
In Windows XP, security functions have been strengthened with regard to Web
contents.
One of these is the “Pop-up Blocker,” which may prevent some Web pages from
being displayed.
If you have any problems with Web page displays (e.g., if a page cannot be dis-
played correctly on Internet Explorer), check the contents of the message win-
dow displayed below the address bar (called the “Information Bar”). The
Information Bar shows the information that has been suppressed by Internet
Explorer.
• If the message “Pop-up blocked” is displayed:
Select the message, and select “Temporarily Allow Pop-ups.”
The blocked Popup will be displayed temporarily.
• If the message “This site might require the following ActiveX control...” is dis-
played:
A
Select the message, and select “Install ActiveX Control.”
B
Check “Name” and “Publisher” on the [Security Warning] screen, and
execute the installation.
• If you cannot find the Information Bar:
If you need to display the page, select the Web page link while pressing
Ctrl
.
The pop-up blocker function will be temporarily disabled.
Images in HTML e-mail messages are
not displayed in Outlook Express
z
In Windows XP, there is a function that blocks image displays in HTML e-mail
messages.
To display images in HTML e-mail messages, it is necessary to access the
sender’s server, and this may cause problems in the computer.
Preventing these images from appearing can decrease the risk of attack from
viruses etc.
If you need to display images, select the segment where the message “Some
pictures have been blocked…” is displayed. The images can be displayed
temporarily.
Cannot read attachment file in Outlook
Express (cannot save file)
z
If a message received in Outlook Express has contained an attachment file with
an extension such as “.exe" or “.scr” (potentially unsafe files), Windows XP
blocks those files.
If you need to read the files, select [Tools] - [Options] - [Security] and remove
the check mark from [Do not allow attachments to be saved or opened that
could potentially be a virus].
Others
