18
English
How to Use eHELP
[eHELP] is the detailed operating instructions built into
the TV, and gives a more detailed explanation for a
better understanding of the operation of each feature.
1
Display [eHELP]
or
2
Select the menu
≥
To access [How to use]
3
Select the item
Example:
≥
To return to the previous screen / field
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
≥
For details, refer to [eHELP] (Support > FAQs).
The TV does not switch on
≥
Check the mains lead is plugged into the TV and the
mains socket.
The TV goes into Standby mode
≥
Auto power standby function is activated.
The remote control does not work or is intermittent
≥
Are the batteries installed correctly?
(p. 15)
≥
Has the TV been switched on?
≥
The batteries may be running low. Replace them with
new ones.
≥
Operation of the remote control is not possible due to
system startup when the LED is blinking orange. You
can use the remote control after the LED turns
constant red.
≥
Point the remote control directly at the TV’s remote
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).
*
≥
Situate the TV away from sunshine or other sources of
bright light so they do not shine on the TV’s remote
control signal receiver.
*
≥
If you are trying to use voice controls, is the remote
control registered (paired) with the TV?
(p. 13)
When infrared communication is used
No image is displayed
≥
Check the TV is turned on.
≥
Check the mains lead is plugged into the TV and the
mains socket.
≥
Check the correct input mode is selected.
≥
Check the input mode in the input selection list to match
the signal being output by the external equipment.
≥
Is [Backlight], [Brightness], [Contrast] or [Colour] in the
Picture menu set to the minimum?
≥
Check all required cables and connections are firmly
in place.
[eHELP]
1
select
2
access
(green)
1
select
2
access
TH-40_50_58_65JX700Z_Eng_8A06B00032100.book 18 ページ ２０２１年２月１９日 金曜日 午後４時４５分
