English
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FAQs
The TV does not turn on
●
Check the power cord is plugged into the TV and AC
outlet
●
Please wait a while to turn the TV on after inserting
the power cord into a AC outlet.
Why doesn’t the remote control work?
●
Check that the batteries are fresh, are of the same
type and are installed with the correct polarity (+ & -).
●
To operate other devices, such as changing channels
when using Cable or Satellite boxes, or operating
non-Panasonic Blu-ray players, use the remote
supplied with the device.
Why is there no picture or just a blue, black or
snowy screen being displayed?
●
Ensure that the power cord is plugged in and the TV
is turned on (front red LED light should be on, not
blinking).
●
Press the INPUT button on the remote to select the
correct input source.
●
Ensure all connections are correct and secure.
●
When using external video source, such as a Cable/
Satellite box or DVD player, ensure that the device is
on and functioning correctly.
●
Press MENU on the TV’s remote control. If the menu
is displayed, then the TV is working; recheck above
steps.
The image or sound from external equipment are
unusual when the equipment is connected via HDMI.
●
Set [HDMI 2.0 Setting] (Setup Menu) to [4K@60Hz
4:2:0]
(p. 14)
The display panel moves slightly and clattered
sound is heard when it is pushed with a finger.
●
There is a little gap around the panel to prevent
damage to the panel. This is not a malfunction.
Why is the screen blank and the power LED
blinking?
●
The TV has gone into shutdown mode to protect itself.
Try unplugging it for a few minutes and connecting it
again. If there was a temporary power surge on the
AC line it may now be OK. If the blinking returns, visit
www.panasonic.ca/english/support.
No sound is produced from the connected HDMI
equipment
●
Set the audio output format of the connected HDMI
equipment to PCM.
Moving image is not smooth
●
Intelligent Frame Creation automatically compensates
the picture frame rate and removes juddering
movements to make the images smooth.
●
However, smoothness of moving image is not
guaranteed for certain input stream formats.
About the inquiry
●
Please contact your local Panasonic dealer for
assistance.
If you make an inquiry from a place where this TV
is not present, we cannot answer about contents
that require visual confirmation for connection,
phenomenon, etc. of this TV itself.
TC-58_65GX700C.indb 21
TC-58_65GX700C.indb 21
24/7/2019 11:37:28 AM
24/7/2019 11:37:28 AM
