38
39
T
roub
leshooting
Problem
Cause
Action
The kneading blade
stays in the bread when
I remove it from the
bread pan.
The dough is a little stiff.
Allow the bread to cool completely before removing the blade carefully. Some
types of flour absorb more water than others, so try adding an extra 10-20 ml of
water next time.
Crust has built up underneath the blade.
Wash the blade and its spindle after each use.
The crust creases and
goes soft on cooling.
The steam remaining in the bread after cooking can pass into the crust and soften it
slightly.
To reduce the amount of steam, try using 10-20 ml less water.
How can I keep my
crust crispy?
To make your bread crispier, you could use the ‘french’ mode or the ‘DARK’
crust colour option, or even bake it in the oven at 200˚C/gas mark 6 for an extra
5-10 minutes.
My bread is sticky and
slices unevenly.
It was too hot when you sliced it.
Allow your bread to cool on rack before slicing to release the steam.
TEMP appears on the
display.
The unit is hot (above 40°C).
Allow the unit to cool down to below 40°C before using it again
(TEMP will disappear).
POWER ALERT
appears on the display.
There has been a power failure for approx. 10 minutes (the plug has been
accidentally pulled out, or the breaker has been activated), or there is another
problem with the power supply.
The operation will not be affected if the problem with the power supply is only
momentary. The breadmaker will operate again if its power is restored within
10 minutes, but the end result may be affected.
0:00 appears on the
display.
There has been a power failure for a certain amount of time (differs depending on
the circumstances-e.g. mains power failure, unplugging, malfunctioning fuse or
breaker).
Remove the ingredients and start again using new.
Extra ingredients are
not mixed properly in
brioche.
Did you add extra ingredients within 5 min of the beep?
There is excess oil on
the bottom of brioche.
The crust is oily.
My bread has big holes.
Did you add butter within 5 min of the beep?
Butter must be added when ‘0’ shows in the display.
Troubleshooting
Before calling for service, please check through this section.
WARRANTY
The product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty Panasonic
1.
or it’s Authorised Service Centre will perform necessary service on the product without charge for parts or labour if, in the
opinion of Panasonic, the product is found to be faulty within the warranty period.
This warranty only applies to products sold by Panasonic Australia and Panasonic New Zealand or it’s Authorised
2.
Distributors or Dealers and only where the products are used and serviced within Australia or it’s territories. Warranty
cover only applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is
presented when warranty service is requested.
This warranty only applies if the product has been installed and used in accordance with the manufacturer’s
3.
recommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion
of Panasonic). The warranty covers normal domestic use only and does not cover damage, malfunction or failure
resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect, build-up of dirt or dust, abuse,
misadjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or vermin,
tampering or repair by unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive
conditions or any foreign object or matter having entered the product.
This warranty does not cover the following items unless the fault or defect being complained of existed at the time of
4.
purchase.
Video or Audio Tapes.
(a)
Video or Audio Heads and Stylii
(b)
resulting from wear and tear in
normal use.
Shaver Heads or Cutters.
(c)
Cabinet parts.
(d)
User replaceable Batteries.
(e)
Thermal Paper, Toner/Ink Cartridges,
(f)
Drums, Developer, Film (Ink/
Ribbon), Film Cartridge, Printer
Heads.
Microwave Oven cook plates.
(g)
Kneader mounting shaft unit.
(h)
(bread bakery)
If warranty service is required you should:
5.
• Telephone Panasonic’s Customer Care Centre on the number given below for the name/address of the nearest Authorised
Service Centre.
• Provide a copy of your purchase receipt as proof of date of purchase.
• Send or bring the product to a Panasonic Authorised Service Centre. Please note that freight to and / or from your nearest
Authorised Service Centre must be arranged by you.
• Note that home service is available for the following products in the major metropolitan areas Australia and New Zealand
or the normal operating areas of the nearest Authorised Service Centres:
Television Receivers (screen size greater than 39 cm)
Microwave Ovens
Electronic Organs or Pianos
Whiteboard (except portable type)
The warranties hereby conferred do not extend to any costs associated with the delivery, handling, freighting or
6.
transportation of the product or any part thereof or replacement of and do not extend to any damage or loss occurring
during, or associated with, transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia and New
Zealand, however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations for your
product, please telephone our Customer Care Centre on the number given below.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other
conditions, warranties, guarantees, rights and remedies expressed or implied by the Trade Practices Act 1974 of Australia and
Consumer Guarantees Act of New Zealand and similar consumer protection provisions contained in legislation of the States
and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein
shall restrict or modify such rights, remedies, obligations or liabilities.
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
If you require assistance regarding warranty conditions or any other enquiries,
please contact the
Panasonic Customer Care Centre
Panasonic Australia Pty. Limited
By phone
132600
or via the website
www.panasonic.com.au
Panasonic New Zealand Customer Care Centre
Phone: 09 272 0178
Fax: 09 272 0129
Email: [email protected]
Website: www.panasonic.co.nz/support
If phoning in, please ensure you have your operating instructions available.
