48
RQT9508
Troubleshooting guide
Displays
Page
TV screen and video
The display is dim.
≥
Change “FL Display” in the Setup menu.
38
The elapsed time displayed is
actually less than the play time.
≥
The displayed play time is converted from the number of frames at 29.97 frames (equal to
0.999 seconds) to one second. There will be a slight difference between the time displayed
and the actual elapsed time (e.g., actual one-hour elapsed time may display as approximately
59 minutes 56 seconds).
—
The images from this unit do
not appear on the TV.
Picture is distorted.
Jittering occurs.
≥
Make sure that the TV is connected to the VIDEO OUT terminal, COMPONENT VIDEO OUT
terminals or HDMI AV OUT terminal on this unit.
≥
Make sure that the TV’s input setting (e.g., VIDEO 1) is correct.
≥
An incorrect resolution is selected in “Component Video Resolution”, when the TV is
connected to COMPONENT VIDEO OUT terminals. While stopped, press and hold [
1
PLAY]
and [
∫
STOP] on the main unit at the same time for more than 5 seconds to cancel this
setting. Set the item again.
≥
To output video from a device connected with an HDMI cable, set “HDMI Video Mode” to “On”
in the Setup menu.
≥
If “24p Output” is set to “On” when the unit is connected to a TV through any terminal other
than HDMI, images may not display properly. In this case, set “24p Output” to “Off”.
≥
When “24p Output” is set to “On”, HDMI authentication takes place where 24p images switch
to other images, and a black screen is displayed.
≥
When “24p Output” is set to “On”, jittering may occur while playing DVD-Video. In this case,
turn “24p Output” to “Off”.
≥
An incorrect resolution is selected in “HDMI Resolution”, when the TV is connected to HDMI
AV OUT terminals. While stopped, press and hold [
1
PLAY] and [
∫
STOP] on the main unit at
the same time for more than 5 seconds to cancel this setting. Set the item again. However,
Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output in bitstream. To output
the bitstream, select “Restore Default Settings” to restore the factory presets and make
proper settings.
≥
Picture may not be seen when more than 2 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥
Mobile telephone chargers can cause some disturbance.
≥
If you are using an indoor TV antenna, change to an outdoor antenna.
≥
The TV antenna wire is too close to the unit. Move it away from the unit.
10, 11
—
39
39
39
39
39
39
—
—
—
—
The screen changes
automatically.
≥
When the “Screen Saver Function” in the Setup menu is set to “On”, the display may return to
the screen saver mode automatically if there is no operation for 5 minutes or more.
38
Video is not output
.
≥
An image is not output from the COMPONENT VIDEO OUT terminal or the VIDEO OUT
terminal when the “High Clarity Sound” is enabled. Set the “High Clarity Sound” in the
on-screen menu to “Off” to use the COMPONENT VIDEO OUT terminal or the VIDEO OUT
terminal.
36
Video is not output in high
definition.
≥
High definition video cannot be output through the VIDEO OUT terminal.
≥
Confirm that the “HDMI Video Mode”, “HDMI Resolution”, and “Component Video
Resolution” in the Setup menu are set properly.
—
39
The Setup menu cannot be
accessed.
≥
Select “BD/DVD” or “SD” as the source.
—
Status messages do not
appear.
≥
Select “Automatic” in “Status Messages” in the Setup menu.
38
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
≥
Use the TV to change the aspect. Refer to your TV’s operating instructions.
≥
When using a component video cable, set “Progressive” to “Video”. If the situation is not
restored after that, set “TV Aspect” to “4:3”.
≥
When using an HDMI cable, set “TV Aspect” to “16:9”.
—
36, 39
39
When playing DVD-Video using
progressive output, one part of
the picture momentarily
appears to be doubled up.
≥
When you use the HDMI AV OUT terminal for video output, follow the steps below for setting.
1 Connect this unit to the TV with any cable except the HDMI cable.
2 When you connect with the Component Video cable, set “HDMI Video Mode” to “Off” and
“Component Video Resolution” to “
480i
” in the Setup menu.
39
There is no apparent change in
picture quality when adjusted
with the “Video” menu in the
on-screen menu.
≥
The effect is less perceivable with some types of video.
—
The masked-off area is masked
in gray.
≥
If the “Screen Saver Function” in the Setup menu is set to “Off”, the masked-off area is
displayed in black.
38
Still pictures (JPEG) do not
playback normally.
≥
The images that were edited on the PC, such as Progressive JPEG, etc., may not playback.
44
Reference
BT300.book 48 ページ ２００９年６月１２日 金曜日 午後１２時１３分
