V
QT
5
J67
10
Troubleshooting
Before requesting service, make the following checks. If you are in
doubt about some of the check points, or if the solutions indicated
do not solve the problem, consult your dealer for instructions.
No operations can be done with the remote control.
• Examine that the battery is installed correctly.
Sound is distorted or no sound.
• Adjust the volume of the system.
• Switch off the system, determine and correct the cause, then
switch the system on again. It can be caused by straining of the
speakers through excessive volume or power, and when using the
system in a hot environment.
A “humming” sound can be heard during playback.
• An AC power supply cord or fluorescent light is near the cables. Keep
other appliances and cords away from the cables of this system.
Display not shown correctly.
Playback does not start.
• You have not put in the disc correctly. Put it in correctly.
• Disc is dirty. Clean the disc.
• Replace the disc if it is scratched, warped, or non-standard.
• There is condensation. Let the system dry for 1 to 2 hours.
Reception is poor or a beat sound is heard.
• Keep the antenna away from computers, TVs, other cables and cords.
• Use an outdoor antenna.
• Switch off the TV or move it away from the system.
Stations cannot be selected.
• Change the FM frequency step.
1
Press [SELECTOR] to select “FM”.
2
Press and hold [SELECTOR] on the unit.
- After a few seconds the display changes to show the current
lowest frequency. Continue to hold the button down. The lowest
frequency changes and the step is changed.
You cannot switch on the iPod/iPhone/iPad.
• Examine that the battery of the iPod/iPhone/iPad is not depleted.
• Switch off the iPod/iPhone/iPad and the system before you connect the
iPod/iPhone/iPad. Connect the iPod/iPhone/iPad and try again.
No sound.
• Switch off the iPod/iPhone/iPad and remove from the
system. Connect the iPod/iPhone/iPad to the system and
switch it on and play it again.
iPod/iPhone/iPad does not charge.
• Examine the connection.
• Charging an iPod/iPhone/iPad whose battery is depleted:
- When using the “iPod_Port” connection, turn this system
on. Do not turn this system off until the iPod/iPhone/iPad
becomes operational.
- When using the “iPod_Dock” connection, “Checking
Connection” will be displayed until the iPod/iPhone becomes
operational, but this system will have begun charging.
The USB device or the contents in it cannot be read.
• The format of the USB device or the contents in it is/are not
compatible with the system.
• USB devices with storage capacity of more than 32 GB
cannot work in some conditions.
Slow operation of the USB device.
• Large content size or large memory USB device takes
longer time to read.
The elapsed time shown is different from the actual play
time.
• Transfer the data to another USB device or backup the
data and reformat the USB device.
Pairing cannot be done.
• Check the Bluetooth
®
device condition.
The device cannot be connected.
• The pairing of the device was unsuccessful or the registration has
been replaced. Try pairing the device again.
• This system might be connected to a different device. Disconnect
the other device and try pairing the device again.
The device is connected but audio cannot be heard
through this system.
• For some built-in Bluetooth
®
devices, you have to set the
audio output to “SC-PMX7” manually. Read the operating
instructions for the device for details.
The sound is interrupted.
• The device is out of the 10 m (33 ft) communication range.
Bring the Bluetooth
®
device closer to this system.
• Remove any obstacle between this system and the device.
• Other devices that use the 2.4 GHz frequency band
(wireless router, microwaves, cordless phones, etc.) are
interfering. Bring the Bluetooth
®
device closer to this
system and distance it from the other devices.
• Select “Mode 1” for stable communication. (
>
7)
“--:--”
• You connected the AC power supply cord for the first time
or there was a power failure recently. Set the clock.
“Adjust CLOCK”
• Clock is not set. Adjust the clock accordingly.
“Adjust TIMER”
• Play timer is not set. Adjust the play timer accordingly.
“Auto Off”
• The unit has been left unused for about 30 minutes and will shut
down in a minute. Press any button to cancel it.
“Checking Connection”
• The unit is checking the connected iPod/iPhone/iPad. If this
display keeps appearing, make sure that iPod/iPhone/iPad
is inserted correctly and try again.
“Error”
• An incorrect operation was done. Read the instructions and
try again.
“F61” or “F76”
• There is a power supply problem.
“iPod_Dock Over Current Error”
“iPod_Port Over Current Error”
• The iPod/iPhone/iPad or USB device is drawing too much
power. Remove the iPod/iPhone/iPad or USB device.
Switch the system off and on again.
“No Device”
• The iPod/iPhone/iPad or USB device is not connected.
Examine the connection.
“No Disc”
• You have not put in a disc or put in a disc that the system cannot play.
“No Play”
• Examine the content. You can only play supported format.
• If there are more than 255 albums or folders (audio and
non-audio), some of the MP3 files in these albums cannot be read
and played. Transfer these music albums to another USB device.
Alternatively, reformat the USB device and save these music
albums prior to saving the other non-audio folders.
“Not MP3/Error”
• An unsupported MP3 format. The system will skip that
track and play the next one.
“Not Supported”
• You have inserted an iPod/iPhone/iPad that cannot be played.
• Switch off the iPod/iPhone/iPad and the system before you
connect the iPod/iPhone/iPad. Connect the iPod/iPhone/
iPad and try again.
“PGM Full”
• The number of programed tracks is more than 24.
“Reading”
• The unit is checking the disc and USB device information. After
this display has disappeared, start operating.
“–VBR–”
• The system cannot show the remaining play time for
variable bit rate (VBR) tracks.
Common problems
Disc
Radio
iPod/iPhone/iPad
USB
Bluetooth
®
Main unit displays
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