26
RQT0A01
Reference
Troubleshooting
Before requesting service, make the following
checks. If you are in doubt about some of the
check points, or if the solutions indicated in the
following guide do not solve the problem, consult
your dealer for instructions.
No power.
≥
Unplug the AC mains lead for 10 sec before
plug in again.
≥
After turning the main unit on, if the main unit
immediately turns off, unplug the AC mains lead
and consult your dealer.
≥
If the main unit does not turn on by turning on TV
(HDAVI control), turn on the main unit manually.
If the problem persists, refer to “HDMI” in
“Troubleshooting”.
The remote control does not work properly.
≥
The battery is depleted. Replace it with a new
one. (
>
8)
≥
It is possible that the insulation sheet has not been
removed. Remove the insulation sheet. (
>
8)
≥
It may be necessary to set the code of the
remote control again after changing the battery
of the remote control. (
>
20)
≥
Use the remote control within the correct
operation range. (
>
8)
The main unit is automatically switched to
standby mode.
“AUTO POWER DOWN” function is on.
The main unit will automatically switch to standby
mode when no signal is input and no operation is
performed for approx. 20 minutes. Refer to page
24 to turn this function off.
The main unit is turned off when the TV’s
speakers are selected in the speaker control.
This is a normal feature when using VIERA Link
(HDAVI Control 4 or later). Please read the
operating instructions for the TV for details about
its power save feature. (
>
25)
The switches on the main unit do not work.
[
Í
/I], [
j
VOL
i
], [INPUT], and [
] on the main
unit are touch keys. Touch the switches with your
finger. They may not work if operated with your
fingernails or hands wearing gloves.
This system does not operate correctly.
If the HDMI cable is connected to the wrong
terminal (HDMI AV IN1, HDMI AV IN2 or HDMI AV
OUT), this system will not operate correctly. Turn
the main unit off, disconnect the AC mains lead
and reconnect the HDMI cable(s). (
>
9, 10)
VIERA Link related operations no longer
function properly.
≥
Check the VIERA Link setting on the connected devices.
j
Turn on VIERA Link function on the
connected devices.
j
Select this system as the speaker in the TV's
VIERA Link menu.
≥
Have you turned the VIERA Link settings off? (
>
24)
≥
When the HDMI connections are changed, after a power
failure or after the AC mains lead has been removed,
VIERA Link operations may not function properly.
j
Turn on all the devices that are connected to the
TV with an HDMI cable and then turn the TV on.
j
Turn off the VIERA Link settings of the TV and
turn it on again. For details refer to the
operating instructions for the TV.
j
While the main unit and the TV are connected with
the HDMI cable, turn on the TV and then remove the
main unit’s AC mains lead and reconnect it again.
The first few seconds of audio cannot be
heard when using the HDMI connection.
This may occur during DVD-Video chapter
playback. Change the digital audio output setting on
the connected device from “Bitstream” to “PCM”.
When operating an HDMI compatible device of
a different brand, the main unit reacts in an
unwanted manner.
HDAVI Control commands may use a different
signal depending on the brand of the device. In
this case, turn VIERA Link off. (
>
24)
To return to the factory preset.
While the main unit is on, touch and hold [
Í
/I] on
the main unit for more than 4 sec.
(“RESET” is indicated on the display when this
system is reset.)
If this system does not operate as expected,
returning the settings to the factory preset
may solve the problem.
≥
The remote control code will return to
“REMOTE 1” when this system is returned to
the factory preset. To change the remote
control code, refer to page 20.
General operation
HDMI
SC-HTB885EGEB_RQT0A01-1B.book 26 ページ ２０１５年３月９日 月曜日 午後８時３１分
